11 replies to this topic

[Robinson Crusher]

Yep, thank you PGI for putting events back up on the web. I can now track my progress like I used to before the "improved" new version that let's me look at empty menus in game.

Bit of a problem though... I haven't received an award of any kind since the new system came in. Not my rocket girl from the ballistic challenge, not the GXP from day one of Mechtoberfest, and not the flash bang grenade or cash from the current day 2. Not even when I wait past the hour (or day), or log in and out again.

So let's hear it for the new "no reward" event system. It can accurately track my progress toward what you won't give me. Does the old reward delivery system need to be turned back on as well?

[Grus]

Did you get permission from Carl Vickers to leave the salt mine unattended? Gezz.

[Wildstreak]

Robinson Crusher, on 07 October 2017 - 04:31 PM, said:

Yep, thank you PGI for putting events back up on the web. I can now track my progress like I used to before the "improved" new version that let's me look at empty menus in game.

Bit of a problem though... I haven't received an award of any kind since the new system came in. Not my rocket girl from the ballistic challenge, not the GXP from day one of Mechtoberfest, and not the flash bang grenade or cash from the current day 2. Not even when I wait past the hour (or day), or log in and out again.

So let's hear it for the new "no reward" event system. It can accurately track my progress toward what you won't give me. Does the old reward delivery system need to be turned back on as well?

Go to this link.

Use the Account Inquiries email.

[Ruccus]

Kind of obvious question but, did you hit each event's 'claim prize' button to actually claim your prize? It's not done automatically like before.

[Lithology]

Ruccus, on 07 October 2017 - 05:33 PM, said:

Kind of obvious question but, did you hit each event's 'claim prize' button to actually claim your prize? It's not done automatically like before.

If you cannot see the 'claim prize' button, you have no idea it actually exists. There are two groups of folks here... those that Events tab works well for, and those that can open an empty tab and say WTF.

[InvictusLee]

Lithology, on 07 October 2017 - 06:06 PM, said:

If you cannot see the 'claim prize' button, you have no idea it actually exists. There are two groups of folks here... those that Events tab works well for, and those that can open an empty tab and say WTF.

I feel like thats obvious but some people are just that dumb.

[Ralgimanek]

November11th, on 07 October 2017 - 07:17 PM, said:

I feel like thats obvious but some people are just that dumb.

It is not mutually exclusive they could easily didn't bother to look and are that dumb that they didn't push the button. I try not to underestimate human stupidity.

[KHAN ATTAKHAN]

is it a big red button?????, huh, is it??? , is it ??,,,
I WANT A BIG RED BUTTON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
AAAAAAAAARRRRRRRRRRRGGGGGGGGGGGGGGHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!!

[Robinson Crusher]

Ruccus, on 07 October 2017 - 05:33 PM, said:

Kind of obvious question but, did you hit each event's 'claim prize' button to actually claim your prize? It's not done automatically like before.

Lithology, on 07 October 2017 - 06:06 PM, said:

If you cannot see the 'claim prize' button, you have no idea it actually exists. There are two groups of folks here... those that Events tab works well for, and those that can open an empty tab and say WTF.

I'm in the second group... can't see any claim prize button. So I guess the question becomes how long do we have to claim prizes and are they going to bother fixing it by then... ? Any word from staff on this?

[James Argent]

Word is that two weeks is the limit for past event redemption eligibility, so Go Ballistic is coming up on the cutoff. I've been fortunate...the workarounds are effective for me, but recently they've periodically stopped working. I've suggested in a different thread that any unclaimed rewards at the end of the claiming period should be automatically redeemed, because one to three whole days of active premium time seems to be SOOOOOO important to some people that they'd rather keep this manual redemption system than let people who can't see the event tracker in-game get ANY rewards.

[Tier5 Kerensky]

You have two weeks after each event to claim the prices.

I don't think you should wait, because I've not seen anyone post "I waited and waited and magic happened, the system started working".

What you should try is open up all different windows and tabs on the game and open the event window because some people have gotten it to work for little time while doing all that.

[Harlock69]

Ruccus, on 07 October 2017 - 05:33 PM, said:

Kind of obvious question but, did you hit each event's 'claim prize' button to actually claim your prize? It's not done automatically like before.

Official word from PGI:

"Hey there,

Just wanted to send you an update and let you know that while we are still looking into why you're running into this issue with the Special Events Browser, we have just released an Events section to our site:

https://mwomercs.com/events/

This Events section can be used to track event progress as the data is refreshed every minute. Unfortunately there's no way to redeem the Prize through the site, however the prizes will remain in your PAST EVENTS section of the Special Events Browser for at least 2 weeks.

Thanks again for your patience as we work on getting this sorted out.


Bobby Jubraj
Technical Support Representative
Piranha Games"

So basically, if the in-game browser isn't working for the rest of us before the 2 week period runs out, we may not be able to collect any earned prizes...

Edited by Harlock69, 10 October 2017 - 04:38 PM.