Tarl Cabot, on 22 September 2018 - 04:16 PM, said:
Difficult to fix if it can not be reliably replicated in house, and if players are not sending in tickets, with details of exactly what they were doing, etc.
Even further, PGI could use indications of other people's System Specifications. That will allow them to figure out if there's something anomalous that they need to create a workaround for. It's not every day that Hardware Companies do something totally nuts, be it any of the following...
- CPU
- RAM
- GPU
- MotherBoard
- other things which I can't think of right now
...and of course the software that gets used with it. Things like...
- Operating System
- Driver Software
- AntiVirus
- FireWall
- Other personal startup programs (I've seen them cause weird problems.)
- Other applications which don't interact well with games (These do exist.)
...which can all have interesting effects on the operation of a computer. Unfortunately, not every single user out there can always know what's going to happen when they load up a given combination of Hardware & Software together. Neither can a Developer always assume their stuff will "just work" on someone else's system, no matter how much they would like to. So let's hope that people will be a little more open and forgiving with PGI on this front, since they're quote-unquote "working blind" without that much-needed information.
One could quite well say the following... "Communication is key, no matter to whether you're in a Game or in Real Life!"
~Mr. D. V. "
Let us now hope MWO's Community shares useful information with PGI." Devnull