14 replies to this topic

[SCRAPMETAL99]

anyone else noticed constant crashes managed to turn off the n.american server and no crashes/dc at all today so in my opinion its not my end as if it was it wouldnt matter what server im playing on as for sending in a ticket ive sent in several and not 1 response now to me thats teling me that pgi knows of the issue and is just blatantly ignoring it untill more of the player base acknolodges it and starts complaining

[LordNothing]

switch video mode to full window. should clear that up.

[VonBruinwald]

Been seeing a bunch of disconnects these last couple of days and had a couple my self. Seeing others disco is usual but myself discoing is a red flag.

One match tonight I saw 4 players disconnect and then I followed suit. Rejoined just in time to "win" the match with 0 damage.

Haven't played with (de)selecting servers. Just gave up playing instead. Back tomorrow.

[Tarl Cabot]

From the other threads you have posted in. As least you started your own thread now As for any tickets sent in, potentially the lack of information, but more importantly they are not able to locate and confirm the issue is at the server level.... Nevermind that there MIGHT be only one or two people working it to start with, and/or it has to be rerouted to the appropriate person. I would say department but it is likely only one person wearing more than one hat for PGI.

https://mwomercs.com...19#entry6363319

Tarl Cabot, on 06 December 2020 - 08:07 AM, said:

There is a difference between MWO actually crashing (windows error), and a disconnect where connectivity has been lost, either to the game server itself (regions) and/or to the base/authentication service (NA but different NA location than game server, iirc).

• You stated your issue but have not stated what troubleshooting steps, if any has been taken...See my previous post....
  
• Which server(s) is most problematic? As you noted, NA, bad or worse then Oceanic. And NA servers are, afaik in Canada, not the States.
  
• You and your mates locations? Likely Europe, hai? Which countries?
  
• What ISPs?
  
• On #5, checked various forums where other customers on the same ISP may be having issues with either connecting or staying connected to various NA websites, etc?
  
• Wired and/or wireless? ie, Wireless to router/gateway (combo router/modem) then wired from gateway/modem to ISP.
  
• see #1 !!!! and more importantly testing with a VPN (last paragraph in my previous post) VPN has the potential of hiding the type of traffic from ISP and/or the broadband service provider your ISP buys its access from, thus providing potential throttling.
  
• Also VPN has the potential to REROUTE the path your signal travels from your ISP to the PGI servers, bypass router management systems that may be experiencing issues and/or overload.

[SCRAPMETAL99]

[color=#CCCCCC]You stated your issue but have not stated what troubleshooting steps, if any has been taken...See my previous post....[/color]

im crashing strait to windows with error reporting window ......well ive flushed my dns changed my dns ips um restarted several times uninstalled video drivers reinstalled video drivers uninstalled all sound drivers reinstalled all sound drivers restarted modem unpluged everything replugged everything

[color=#CCCCCC]Which server(s) is most problematic? As you noted, NA, bad or worse then Oceanic. And NA servers are, afaik in Canada, not the States.[/color]

n.american server is really the only one i have issues with crashs every 1 in 5 to 10 games at least (ping of around 280) european servers are fine ive had 1 disconnect not a crash (ping of around 350) and no issue with oceanic server at all (ping of around 9)

[color=#CCCCCC]You and your mates locations? Likely Europe, hai? Which countries?[/color]

im in australia hence the low ping on oceanic server

[color=#CCCCCC]What ISPs?[/color]

iinet

[color=#CCCCCC]On #5, checked various forums where other customers on the same ISP may be having issues with either connecting or staying connected to various NA websites, etc?[/color]

and yh also checked a few other games to see if any other fixes that could work but yh al the same crap really

[color=#CCCCCC]Wired and/or wireless? ie, Wireless to router/gateway (combo router/modem) then wired from gateway/modem to ISP.[/color]

cat5 cable to the modem cat5 to the nbn box then it fibre to the isp

see #1 !!!! and more importantly testing with a VPN (last paragraph in my previous post) [color=#CCCCCC]VPN has the potential of hiding the type of traffic from ISP and/or the broadband service provider your ISP buys its access from, thus providing potential throttling.[/color]

dont use a vpn as i figure its just another bottle neck and im not hiding so yh



my comp is
Ryzen 5 3600x
gigabyte x570x gaming x mb
2x 8 gb ddr4 3200
gigabyte radeon rx5500 xt 8gb
250gb ssd
win10 64bit
all latest drivers n updates

[SCRAPMETAL99]

LordNothing, on 06 December 2020 - 01:58 PM, said:

switch video mode to full window. should clear that up.

yh i do tryed it in windowed mode as well no difference just a pain in the but as i dont like it lol and i cant see the resolution having any issue on it i get around 80 fps at 2560x1440 and max graphics barely heats up the video card as well

and yh its only in last week mayby 9 days and been gradually getting worse and worse every day

only thing i havent done is reinstalled the game but as it was running fine prior and runs fine without the n.american server selected i cant see it being a program curruption issue

[LordNothing]

SCRAPMETAL99, on 07 December 2020 - 01:21 PM, said:

yh i do tryed it in windowed mode as well no difference just a pain in the but as i dont like it lol and i cant see the resolution having any issue on it i get around 80 fps at 2560x1440 and max graphics barely heats up the video card as well

and yh its only in last week mayby 9 days and been gradually getting worse and worse every day

its just fullscreen mode is known to be crashy. especially with alt tabbing. if you can eliminate as the problem then check your network.

[SCRAPMETAL99]

LordNothing, on 07 December 2020 - 01:23 PM, said:

its just fullscreen mode is known to be crashy. especially with alt tabbing. if you can eliminate as the problem then check your network.

just wierd as its only the american server if it was a program /windowed mode isp issue you would think it would affect all servers not just the one

[LordNothing]

SCRAPMETAL99, on 07 December 2020 - 01:35 PM, said:

just wierd as its only the american server if it was a program /windowed mode isp issue you would think it would affect all servers not just the one

it could be multiple problems too. im more familiar with the fullscreen problems than the networking problems though.

[SCRAPMETAL99]

LordNothing, on 07 December 2020 - 01:58 PM, said:

it could be multiple problems too. im more familiar with the fullscreen problems than the networking problems though.

im more familar with hardware problems building computers n playing around with them since the old 286 days 25 odd yrs now but networking still isnt a stromg spot for me

[Aidan Crenshaw]

you seem to experience some serious packet loss on your route to the NA servers. Do you see warping mechs when you are on a NA server game as well?
You could run a tracert to the NA servers, see this thread for details https://mwomercs.com...ost__p__5906397

Edited by Aidan Crenshaw, 07 December 2020 - 11:01 PM.

[SCRAPMETAL99]

Aidan Crenshaw, on 07 December 2020 - 10:29 PM, said:

you seem to experience some serious packet loss on your route to the NA servers. Do you see warping mechs when you are on a NA server game as well?
You could run a tracert to the NA servers, see this thread for details https://mwomercs.com...ost__p__5906397

very rarely if the game is going to play it plays quite well its just that yh its constantly crashing me out usually on ther drop sometimes middle of match (rarely) but yh thought it had been fixed had a good day yesterdy then first couple of games crashed every second match

[LordNothing]

i had a wierd dc last night. not a crash because it dropped to the login screen instead of throwing an exception. my connection is usually rock solid, i got the only 5ghz router in the building, in a small town connected directly to a major fiber optic trunk line. so i usually get rock solid connections.

anyway i re-logged and when attempting to rejoin the previous match i got a time out. it was the short one so eventually i got back into the match. i played for like 30 seconds more, and it happened again. this time it wasnt logging in, said check network connection. i did, and it was working fine. so i re-booted my router and pc and was finally able to log back in. that was supposed to be my last match for the evening so i just quit there.

the time out was a wierd one though. at first i thought maybe i tried to launch a new game, but i didnt change mechs. normally if you drop with a mech thats already in match it wont let you. but the thing wouldnt let me re-join until the time out timed out.

Edited by LordNothing, 09 December 2020 - 03:59 PM.

[Aidan Crenshaw]

Classic loss of connection to the authentification server if you ask me.

Edited by Aidan Crenshaw, 10 December 2020 - 11:04 PM.

[Doctor Dinosaur]

Just now we had like 9 disconnects, NA Servers, I crashed three times, came back to the game, killed three reds and got banned (for a few seconds) for leaving the game.
Nice.