60 replies to this topic

[Tulip Lee]

Hey, y'all!

There appears to be a problem with MWO and new Ice Lake processors. I was having that same problem, and this fixed it. I bet that's the case with a new Razer laptop, too. Funnily enough, mine died hard and would have needed ANOTHER total motherboard replacement in 3 years, so I got this HP instead of another new Razer. Here's the fix they sent me:

GM Zen (Piranha Games)
Dec 7, 2020, 14:11 PST
Hello there,

Could you please try the following workaround: https://www.pubg.com...ash-workaround/

Let me know if that doesn't help.

Regards,
GM Zen
Technical Support Rep
Piranha Games

[mod] Edit:
The PUBG link is dead, but we have a step-by-step solution thanks to resourceful users like MrVaad, Tarl Cabot and Ch_R0me. [/mod]

Tarl Cabot, on 14 July 2021 - 03:59 PM, said:

[FIX] Game crash in Intel 10th & 11th Gen CPU's.

Some players using Intel 10th and 11th Gen CPU's have been running into issues with the game crashing upon launch.

This issue is related to a bug in OpenSSL 1.2. Any game that currently uses this version will have issues, this includes Unreal Engine 4.21 which is what Post Scriptum runs on.

Until we have a permanent fix, we have a workaround that should let the users affected play the game. You can find it below.

Step 1. Open "Control Panel" by searching for it in Windows search bar, by pressing the Windows button or key.
Step 2. Go to "System & Security"
Step 3. Go to "System"
Step 3. Press "Advanced system settings"
Step 4. Press "Environmental Variables"
Step 5. Create a new "System Variable" (NOT USER VARIABLE)
Step 6. Enter the following into the Variable name box: OPENSSL_ia32cap
Step 7. Enter the following into the Variable value box: ~0x20000000
Step 8. Now press OK.

you may need to restart your system for the changes to take effect.

Source: https://software.intel.com/content/www/us/en/develop/articles/openssl-sha-crash-bug-requires-application-update.html[/color]

MrVaad, on 18 April 2021 - 12:32 PM, said:

You can try to create a file to launch MWO with the fix inside it (it's what the intel link recommends)
something like LaunchMWO.bat with the following inside :

set OPENSSL_ia32cap=:~0x20000000
MWOClient.exe

Edited by Ekson Valdez, 08 May 2022 - 09:32 PM.
dead link report, new workaround

[MrVaad]

Tulip Lee, on 08 December 2020 - 02:11 PM, said:

...

Thanks for sharing !
It's a bug in the openSSL library with intel 10th gen or later cpus (and any cpu with SHA extensions)

Those cpus includes extension for the SHA algorithm used in openSSL. The bug has been fixed in the library years ago. But any software using an old version of the openssl library needs to upgrade.

In the meantime, here's the solution from intel
https://software.int...ion-update.html
But the tutorial from PGI's support (in Tulip Lee's post) is easier to follow :
https://www.pubg.com...ash-workaround/

PGI should put this on the main page, this can affect many players.

Edited by MrVaad, 09 December 2020 - 01:14 PM.

[HolyNoob]

Can confirm that this works. I'm using an 11th gen Intel laptop with Iris Xe Graphics, and this fixed it for me. Thanks

[Archman]

can confirm as well using 11th gen intel with Iris Xe graphics and worked like a charm.... Thx!!

[Krinje]

This worked for an11th gen i5-11400f. Thanks!

[Ogvai Ogvai Helmschrott]

okay so i have this exact issue, but is there any other workarounds given this open SSL change also breaks World of Warcraft.

this is happening on an 11700k

Edited by Ogvai Ogvai Helmschrott, 18 April 2021 - 12:21 PM.

[MrVaad]

Ogvai Ogvai Helmschrott, on 18 April 2021 - 12:15 PM, said:

okay so i have this exact issue, but is there any other workarounds given this open SSL change also breaks World of Warcraft.

this is happening on an 11700k

You can try to create a file to launch MWO with the fix inside it (it's what the intel link recommends)
something like LaunchMWO.bat with the following inside :

set OPENSSL_ia32cap=:~0x20000000
MWOClient.exe

Edited by MrVaad, 18 April 2021 - 12:34 PM.

[Ogvai Ogvai Helmschrott]

MrVaad, on 18 April 2021 - 12:32 PM, said:

You can try to create a file to launch MWO with the fix inside it (it's what the intel link recommends) something like LaunchMWO.bat with the following inside :

set OPENSSL_ia32cap=:~0x20000000 MWOClient.exe 

ye that works Thank you, should have really thought of that my self >.<

[Der BierVampiR]

Tulip Lee, on 08 December 2020 - 02:11 PM, said:

Hey, y'all!

There appears to be a problem with MWO and new Ice Lake processors. I was having that same problem, and this fixed it. I bet that's the case with a new Razer laptop, too. Funnily enough, mine died hard and would have needed ANOTHER total motherboard replacement in 3 years, so I got this HP instead of another new Razer. Here's the fix they sent me:

GM Zen (Piranha Games)
Dec 7, 2020, 14:11 PST
Hello there,

Could you please try the following workaround: https://www.pubg.com...ash-workaround/

Let me know if that doesn't help.

Regards,
GM Zen
Technical Support Rep
Piranha Games

MrVaad, on 08 December 2020 - 03:29 PM, said:

Thanks for sharing !
It's a bug in the openSSL library with intel 10th gen or later cpus (and any cpu with SHA extensions)

Those cpus includes extension for the SHA algorithm used in openSSL. The bug has been fixed in the library years ago. But any software using an old version of the openssl library needs to upgrade.

In the meantime, here's the solution from intel
https://software.int...ion-update.html
But the tutorial from PGI's support (in Tulip Lee's post) is easier to follow :
https://www.pubg.com...ash-workaround/

PGI should put this on the main page, this can affect many players.

Woohoooo!!! Thanks guys that did it for me!
I was buying a Rocket Lake 11400 CPU a couple of days ago and after i was setting up a fresh system MWO always crashed. But now the game works again.

Edited by Der BierVampiR, 23 April 2021 - 08:00 AM.

[mad kat]

Works for me too. Good stuff :-)

Edited by mad kat, 24 April 2021 - 02:29 PM.

[ERlC]

THIS WAS THE FIX! TYVM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Bought a brand new computer and was encountering this issue on a first time run of MWO. I was about to bring the PC back and buy something different tomorrow until I read this post and it actually worked. I really appreciate you guys taking the time to find this fix and sharing. Thanks so much!

i7 11700 2.5 Ghz, 16GB DDR4 memory, RTX 3060 12gb

[JustDez]

Can confirm that this workaround fixed my crashing on an 11700K. Is there going to be a permanent fix in the future though?

[Karamarka]

Krinje, on 18 April 2021 - 11:39 AM, said:

This worked for an11th gen i5-11400f. Thanks!

I can also confirm this worked instantly for me. 11400f

[Doughbag]

Thank you! Worked for i9 11900k on MSI Z590 chip

[soylentgreenfood]

MrVaad, on 18 April 2021 - 12:32 PM, said:

You can try to create a file to launch MWO with the fix inside it (it's what the intel link recommends)
something like LaunchMWO.bat with the following inside :

set OPENSSL_ia32cap=:~0x20000000
MWOClient.exe

Can someone explain how to do this?

[Aidan Crenshaw]

Go to your MWO directory (where the MWOclient.exe is)
make a new textfile and name it mwolaunch.bat
right-click on the new file -> edit
paste the lines MrVaad provided into the empty file -> save and close
to run MWO, run the new MWOlaunch.bat

[Ch_R0me]

I think that it would work as well in Steam variant, by adding to command-line options this:

set OPENSSL_ia32cap=:~0x20000000 %command%

Edited by Ch_R0me, 23 June 2021 - 02:54 AM.

[w0qj]

Err... so exactly what is the problem this fix is trying to solve?
(I use a discrete GPU for our ThinkPad, so no idea what the problem is... sorry...)

Tulip Lee, on 08 December 2020 - 02:11 PM, said:

Hey, y'all!

There appears to be a problem with MWO and new Ice Lake processors. I was having that same problem, and this fixed it. I bet that's the case with a new Razer laptop, too. Funnily enough, mine died hard and would have needed ANOTHER total motherboard replacement in 3 years, so I got this HP instead of another new Razer. Here's the fix they sent me:

GM Zen (Piranha Games)
Dec 7, 2020, 14:11 PST
Hello there,

Could you please try the following workaround: https://www.pubg.com...ash-workaround/

Let me know if that doesn't help.

Regards,
GM Zen
Technical Support Rep
Piranha Games

[Ch_R0me]

w0qj, on 06 July 2021 - 07:13 AM, said:

Err... so exactly what is the problem this fix is trying to solve?
(I use a discrete GPU for our ThinkPad, so no idea what the problem is... sorry...)

Performance bug in old OpenSSL library.

[Cravgar]

has anyone got this working in steam? i've tried launching the game from a bat file calling the steam exe but it doesnt work... wondering if i need to try using the launch options but not sure what to enter.