5 replies to this topic

[HoChiMinh]

Within the past month, i've put about 122 hours into MWO. with my newfound love of the battletech IP, and especially with my newfound love of MWO, I decided that it was time to put some money into the game. bought the hunter pack, and when I saw that I had 3 phoenix hawks (2 from pack, one from previously owned), I sold the other one the pack gave me (The PXH-7S Variant). Now I'm sad cause i didn't realize that I needed the mech (Hence the title as I now feel like an idiot) and so in an attempt to regain said mech, I purchased a gift variant of the pack, as it wouldn't let me buy the thing separately. Now I feel like an even greater idiot cause I'm just addicted at this point and I've made 2 irrational decisions, those being the selling of the necessary mech and the buying of a pack that won't work. I honestly just want to know if theres any chance i might be able to regain the mech I sold, or if theres any way to purchase the variant i need alone. Thank you for your time.

And to add to this, I never write in a forum for help/assistance. so this **** really means something to me in the moment

[CFC Conky]

You can try contacting support, every time a new pack comes out some players sell a variant they subsequently need to complete the pack's event. Support are usually quite helpful in refunding your mech, at least once.

Good hunting,
CFC Conky

[w0qj]

A warm welcome to MWO !
Wishing you a pleasant experience around here!

Yeah, I feel your pain, having bought the Hunter Booster Pack (with PXH-7S Special Variant + Standard Variant), and selling the Standard Variant by mistake... and as CFC Conky had said, you'll need these Standard Variants x2 (for both PXH & STK) to complete the Hunter Booster Pack Challenge Event.

Please immediately contact MWO Support if you have not already done so! fyi:
accounts@mwomercs.com
support@mwomercs.com
billing@mwomercs.com

Hunter Pack FAQ fyi:
https://mwomercs.com...1032-hunter-faq

Good luck!

HoChiMinh, on 24 October 2021 - 01:11 PM, said:

Within the past month, i've put about 122 hours into MWO. with my newfound love of the battletech IP, and especially with my newfound love of MWO, I decided that it was time to put some money into the game. bought the hunter pack, and when I saw that I had 3 phoenix hawks (2 from pack, one from previously owned), I sold the other one the pack gave me (The PXH-7S Variant). Now I'm sad cause i didn't realize that I needed the mech (Hence the title as I now feel like an idiot) and so in an attempt to regain said mech, I purchased a gift variant of the pack, as it wouldn't let me buy the thing separately. Now I feel like an even greater idiot cause I'm just addicted at this point and I've made 2 irrational decisions, those being the selling of the necessary mech and the buying of a pack that won't work. I honestly just want to know if theres any chance i might be able to regain the mech I sold, or if theres any way to purchase the variant i need alone. Thank you for your time.

And to add to this, I never write in a forum for help/assistance. so this **** really means something to me in the moment

Edited by w0qj, 25 October 2021 - 01:44 AM.

[martian]

Greetings!

HoChiMinh, on 24 October 2021 - 01:11 PM, said:

...
I decided that it was time to put some money into the game.
....

Before you spend cash, MCs, or C-Bills on something in MWO, it is always a good idea to ask in this section beforehand.

[AnAnachronismAlive]

HoChiMinh, on 24 October 2021 - 01:11 PM, said:

Within the past month, i've put about 122 hours into MWO. with my newfound love of the battletech IP, and especially with my newfound love of MWO, I decided that it was time to put some money into the game. bought the hunter pack, and when I saw that I had 3 phoenix hawks (2 from pack, one from previously owned), I sold the other one the pack gave me (The PXH-7S Variant). Now I'm sad cause i didn't realize that I needed the mech (Hence the title as I now feel like an idiot) and so in an attempt to regain said mech, I purchased a gift variant of the pack, as it wouldn't let me buy the thing separately. Now I feel like an even greater idiot cause I'm just addicted at this point and I've made 2 irrational decisions, those being the selling of the necessary mech and the buying of a pack that won't work. I honestly just want to know if theres any chance i might be able to regain the mech I sold, or if theres any way to purchase the variant i need alone. Thank you for your time.

And to add to this, I never write in a forum for help/assistance. so this **** really means something to me in the moment

As fore-posters mentioned already: contact support, they are usually very helpful in that regard. Should there be no way to re-gain the sold variant, do not worry too much about it though. The benefits you are able to gain via the mentioned event are not very huge.

You will be able to tank up on mechbays, premium-time, MCs and C-Bills enough via the current TrickOrTreat-Event and the ongoing monthly events in a short amount of time anyhow.

Still - and as was mentioned before too - it is a decent idea to place questions that naturally arise as a new player into this section of the forum and join one of the several Discord-Servers, so more experienced community members can help to spare you the faults they made in their early MWO-days to some extent.

See you on the battlefield!

[w0qj]

Hey HoChiMinh, so how's your refund case with MWO coming along? Any updates?

Oh, and please check your PM (Private Message). Thanks!