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Log In Error 13 - Fix Deployed


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#21 MegaBopper

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Posted 19 June 2022 - 10:36 AM

View PostInnerSphereNews, on 19 June 2022 - 08:39 AM, said:

FIX FOUND _ PREPPING PATCH _ ETA 2 PM PST

Thank you in advance. I sincerely hope that the fix will arrive swiftly and without any bugs.

**** Please make certain that a download link for the patch is posted and added to the news announcement? ****
Some people have ISP's that do not "play nice".

#22 w0qj

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Posted 19 June 2022 - 11:07 AM

Personally I'm shaken to the core with this 24 hour game outage, and this is coming from someone who has purchased each and every premium mech pack/bundle since 2020...

==> How about giving everyone a 50% Off Coupon for any Ultimate Mech Pack worth US$70 or above?

MWO players gets appeased, goodwill gets restored, and MWO gets revenue ;)

#23 Jason335

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Posted 19 June 2022 - 11:42 AM

LOL, yes, this deserves an "ERROR 13" Decal.

Really though, need quicker comms on widespread outages.

Edit: tried work around changing Windows date to 6/16. I was able to launch QP and select a map, then errored back to hangar bay "No servers available". I'll try later once the patch is live.

Devs, please post a clear comms on the MWO home page when the issue is resolved and the game runs as normal.

Edited by Jason335, 19 June 2022 - 11:51 AM.


#24 Paul Meyers DEST

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Posted 19 June 2022 - 11:44 AM

QP Lobby crashes, never saw that before, and yes i used the workaround.

#25 xRetro Staticx

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Posted 19 June 2022 - 11:48 AM

For me, it's been a day without any MWO. Time for bed. Maybe tomorrow problem will be fixed.

#26 pwnfred

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Posted 19 June 2022 - 11:48 AM

View PostJason335, on 19 June 2022 - 11:42 AM, said:

LOL, yes, this deserves an "ERROR 13" Decal.

Really though, need quicker comms on widespread outages.

More like this
https://mwomercs.com...ost__p__6463680

#27 Bennesto

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Posted 19 June 2022 - 11:54 AM

View PostPaul Meyers DEST, on 19 June 2022 - 11:44 AM, said:

QP Lobby crashes, never saw that before, and yes i used the workaround.


Can confirm. Lobby crashing multiple times now. NA servers appear to be completely nonresponsive.

#28 Esplodin

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Posted 19 June 2022 - 12:02 PM

Status page is still all green. lol.

All systems nominal

Edited by Esplodin, 19 June 2022 - 12:02 PM.


#29 pwnfred

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Posted 19 June 2022 - 12:04 PM

The thing that sets me off is.
WE ALL talk about the ERROR 13 issue and the page

MWO Status (mwomercs.com)
says all green and "[color=#333333]No incidents reported"[/color]


FRED

I was too late:

View PostEsplodin, on 19 June 2022 - 12:02 PM, said:

Status page is still all green. lol.

All systems nominal

Edited by pwnfred, 19 June 2022 - 12:05 PM.


#30 McLaine

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Posted 19 June 2022 - 12:10 PM

Successfully logged in by changing win date time.

Only to find that only Oceanic server is available (am UK), and that the games rubberband so bad that people have given up on having a proper match and are just dueling inside QP, or artificially getting achievements.

I'll wait for the patch.

#31 iamredleader

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Posted 19 June 2022 - 12:10 PM

View PostEsplodin, on 19 June 2022 - 12:02 PM, said:

Status page is still all green. lol.

All systems nominal

It's been like that for quite some years. Never "down" or "maintenance" or anything. Just "green".
Gonna wait for tomorrow to see if there are any proper solutions. Am not messing with my system because PGI f'd up...

#32 Mister T

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Posted 19 June 2022 - 12:26 PM

my guess is that they have shutdown the 2 main mwo server for to patch. So oceanic is the only one left

#33 Skippynibbles

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Posted 19 June 2022 - 12:27 PM

I hope this also fixes the rubber banning issue. That has been a fll effect for the past day

#34 Cmdr Chad J Battletech

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Posted 19 June 2022 - 12:41 PM

"Our **** is broke and we don't know how to fix it yet. You have to do this on your end to play our game." Get lost. I actually thought eg7 might keep a close eye on you guys but that seems like a nope.

#35 Testcore

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Posted 19 June 2022 - 12:51 PM

AND MAYBE START TO UPDATE YOUR "ONLINE" SECTION!!!!

You always claim the game is online, even when its clearly not due to patches etc!

So many sections in this game are a joke and burden, but the online - section is the worst!!!!

UPDATE THAT! MAKE IT ONE SITE! The errorcodes from the client are fkng hillarious!!!! YOUR GAME IS CLEARLY NOT ONLINE!

#36 Testcore

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Posted 19 June 2022 - 12:59 PM

UPDATE YOUR ******* "ONLINE" SECTION!!!!

THE GAME IS CLEARLY NOT ONLINE!!!!!


UPDATE IT OR REMOVE IT, SINCE ITS USELESS!

#37 d34th5p1d3r

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Posted 19 June 2022 - 01:13 PM

With the date and time change you can log in....but all they have are the oceaniac servers no americias or eropean. Must be working on them or something. Good Luck.

ps sorry for my bad spelling.

#38 Proditus

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Posted 19 June 2022 - 01:22 PM

Yep, can get in game using this method. That being said only the Oceanic Server is up. Lag is so insane that it's unplayable. My entire team was rubber banding, I was stuck running over the same 100 feet enough I just popped the override on and over heated to death... completely unplayable.

#39 w0qj

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Posted 19 June 2022 - 01:33 PM

Some other games (eg: ST:O) have color-coded Server Status "online/offline" right in the game client login screen itself.

eg:
When MWO game client cannot login, you can also see Server Status "online/offline", without referring to mwomercs.com website!


View PostTestcore, on 19 June 2022 - 12:51 PM, said:

AND MAYBE START TO UPDATE YOUR "ONLINE" SECTION!!!!

You always claim the game is online, even when its clearly not due to patches etc!

So many sections in this game are a joke and burden, but the online - section is the worst!!!!

UPDATE THAT! MAKE IT ONE SITE! The errorcodes from the client are fkng hillarious!!!! YOUR GAME IS CLEARLY NOT ONLINE!


#40 Sumdumb

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Posted 19 June 2022 - 01:37 PM

I switched dates and got rid of error 13 to arrive at servers are down error





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