5 replies to this topic

[SpankyHam9709]

does buying the stone rhino Koloss not count for the following

PRIME REWARD

Eligibility Conditions

• Have purchased, during the Eligibility period, any Booster Pack (Stryker, Warden, Hunter, Rivals, Predator, or Bloodname), New player Pack, Creator Bundle, Store Deal Bundle, Dropship Deal, Complete Collection, Tournament Supporter Pack, Boosters(GSP, PT), Solaris 7 Pack, Hero, Champion, or Reinforcement through the Web store on MWO or Steam
  
• Gifting through the store grants the Reward to the account that redeems the Gift

i had the stone rhino collector package gifted to me and bought the koloss seperate

Edited by SpankyHam9709, 03 November 2023 - 04:10 PM.

[Rondoe]

Might want to give customer support a call.

[w0qj]

Hey, Stone Rhino, nice purchase!
(And that SR-1(P) would be really sweet )

You may contact MWO Accounts for any Annual (Loyalty) Reward issues that you may have:
accounts@mwomercs.com

http://mwomercs.com/...program-returns
Annual (Loyalty) Reward issues:

Quote

NOTE:

• Reward eligibility for content acquired through Gift Code redemption is determined by the original purchase date of the Gift Code. Example: If you redeemed a Gift Code on August 10th, 2023 that was purchased prior to November 22nd, 2022 at 10:01 AM PST (6:01 PM UTC), you will not qualify for any associated Rewards.
  
• Rewards are provided to the Giftee, not the Gifter.
  
• Gift Codes that were purchased within the eligibility period, but redeemed after the period had expired, will not be granted the associated Reward item automatically; the Reward will need to be granted manually by Support Services. If you have redeemed a Gift Code after the deadline but that was purchased during the eligibility period, please contact accounts@mwomercs.com.

[Aidan Crenshaw]

Stone Rhino pack qualifies for the Stone Rhino reward and also for the Clan Standard reward. The Prime is for the other packages.

[SpankyHam9709]

the stone rhino package was gifted to me maybe a week ago, the koloss what about 2 days ago

[Aidan Crenshaw]

SpankyHam9709, on 04 November 2023 - 02:35 PM, said:

the stone rhino package was gifted to me maybe a week ago, the koloss what about 2 days ago

As said, this makes your account eligible for the

Quote

STONE RHINO REWARD


Eligibility Conditions

• Have purchased, during the Eligibility period, any Stone Rhino Collection (Collector, Special Add on or Hero Add on)

Exclusions

• Excludes all other packages

Rewards

• Stone Rhino SR-1(P) Platinum Mech with a 30% C-Bill Boost (Mech Bay Included)
  
• (NOW INCLUDES THE PLATINUM PATTERN UNLOCK FOR ALL STONE RHINO VARIANTS)
  
• 100 GSP

Reward Injection Date


Rewards Injected on November 21st, 2023

and the

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CLAN STANDARD REWARD


Eligibility Conditions

• Have purchased, during the Eligibility period, any Clan pack or Clan Hero Variant from the Premium Packages Pages
  
• Includes the Stone Rhino Packages

Exclusions

• Excludes Legendary Mechs
  
• Excluding Booster Packs (Stryker, Warden, Hunter, Rivals, Predator, or Bloodname)
  
• Excluding Platinum Packages
  
• Excludes MC Packages
  
• Excludes Solaris 7 Pack
  
• Gifting through the store grants the Reward to the account that redeems the Gift

Rewards

• ADDER ADR-W (L) with a 30% C-Bill Boost (Mech Bay Included)
  
• 100 GSP

Reward Injection Date


Rewards Injected on November 21st, 2023

and not more