41 replies to this topic

[Skribs]

Game is LITERALLY unplayable for me right now. I cannot enter a match. Once it gets past the map/mode select screen and then subsequent loading screen, my game crashes. Every single time.

If I pop back in and rejoin the game, it crashes again.

I'm trying to see if its an issue with specific mechs or what. I tried a new build on one of my CN9-AH(L) mechs, and that's when the game crashed. So I tried my other, had to wait 1 minute because the game treated me crashing as leaving the game early. Tried a different mech (CN9-YLW) and had to wait 2 minutes, and then it crashed as well. Now I'm on a 5 minute queue.

I know "literally unplayable" is a meme, but this is literally unplayable. I cannot play a game. And it takes longer and longer each time to try and connect.

[Tarl Cabot]

-- Steam or standalone client? Run Integrity check with Steam, Repair Tool with the Standalone.
-- I would ask what server but that is not seen until the map/game type ends. (EU server had to be taken off line yesterday)
-- And is it an actual crash, ie to send report to MWO or disconnection from game?
-- Prior to today, when was the last time you played the game?
-- Are you able to log into the Testing Grounds with said mechs?
-- If there is a sound mod installed, remove it.
-- Unplug routere/modems for 30secs then plug them back in.
-- Reboot computer

[Skribs]

I was able to enter a game with an Ice Ferrett and then the Cicada X5. Went back to the CN9-AH and it crashed again. So the problem seems isolated to specific mechs.

I cannot even enter the testing grounds with those mechs.

I'm gonna check to see if it's a problem with all Centurions or just the ones with an AC/20 equipped. But now I do need to reboot because the "Unexpected Error" window has crashed.

[Skribs]

So it seems to only happen on mechs that can fit an AC20 in the arm. I've had this crash on the CN9-AH, CN9-YLW, and on a King Crab. I've not had this crash on other mechs, such as the CN9-A, Cicada X5, or Ice Ferret.

Even entering the testing grounds crashed those mechs.

I have rebooted, I have verified integrity of steam files.

[Silent Kill]

Game crushes often after latest patch. Kicking me off the drop and not allowing to rejoin.

[Bident]

Today 3 times, same thing.

[Tarl Cabot]

AC 20. Remove the AC20/ammo save then try to enter the testing grounds. Now add it back and test again.

[Skribs]

Some of these mechs did not have an AC20 equipped. Just the potential to. One of the CN9-AH and the King Crab I tested both have LBX10s.

[Tarl Cabot]

Skribs, on 23 November 2023 - 06:30 AM, said:

Some of these mechs did not have an AC20 equipped. Just the potential to. One of the CN9-AH and the King Crab I tested both have LBX10s.

Ahh, that can fit 20s. And all of those mechs have be changed/cockpit, etc? For those that can be purchased in the Store, go there, select said mech then take it to the Testing Ground. Just trying an elimination steps. There is supposed to be a patch today.

[Silent Kill]

Cant enter a match with CN9-AH(L) - game crashes every time. I've already striped it, saved, equipped again - crashes

[Tarl Cabot]

Send a bug report to Tech support and include your details, especially the Testing grounds. And not sure if you had taken these steps but if you have not, try the in-store versions of the mechs that have been generating those crashes in both a live game and testing grounds.

And when you stripped the mech/save, did that include consumables? If the Store>testing grounds mechs do not crash, the primary differences would be be Cockpit stuff and Skill Points. Had to jump to the Store to double check that!!.

And since it is Steam, drill down to the C:\Users\Windows name\Saved Games\MechWarrior Online and delete the Shaders.

[Silent Kill]

Stripped mech including consumables, reseted all skill points, saved mech. No cockpit ites used. Deleted Shader from mentione folder.

Result - application crashed

Edited by Silent Kill, 24 November 2023 - 06:33 AM.

[Tarl Cabot]

Thanks for being patient and walking through some of the steps. And there is another player reporting the same issue of crashing with the AH in the testing grounds.

• 
  
• What happens taking the Centurion in the Store to the testing grounds from my previous post?
  
• Have you completely uninstalled then installed the game?
  
• Rename your profile folder (so you dont lose settings/.etc)C:\Users\Window name\Saved Games\MechWarrior Online\Profiles so it can recreate a whole new file.

Just say another thread where another player posted having the same issue with the AH crashing the game and testing grounds. And notate which map you are dropping into. I have dropped into the Testing Grounds on both my owned and the Store AH without issues.

https://mwomercs.com...-game-crashing/

Edited by Tarl Cabot, 24 November 2023 - 12:53 PM.

[Skribs]

CN9-AH from the store crashes trying to load testing grounds.

[Tarl Cabot]

Okay. What about renaming your game profile in the saved game folder? Make sure you are completely logged out of the game. Since the game is crashing and not just kicking you out of the server, the only times I had issues like that was due to corrupted game files. Of course there still an issue with the EU game server..

For myself, no issues with the AH yet, both live and testing grounds. What I am running into is I am getting kicked out then error that no server (EU server), logged out then back in, same thing AND over 100 of my mechs are gone haha.. 20 something mechs and 150 mechbays. After unchecking the EU server and eventually that game ends (can never reenter it), log out then back in, the rest of my mechs are back. Both standalone and Steam..

Edited by Tarl Cabot, 24 November 2023 - 02:30 PM.

[Silent Kill]

Just tried CN9-AH(L) after today's patch on testing grounds (Tourmaline desert) - crashed Has no mood to go through all steps. May be tomorrow.

[Skribs]

For me, it's simple. If the game isn't working, I won't play it. It's not my responsibility to fix it. It's the developer's responsibility to make a game that doesn't crash when I play these mechs.

[Listok]

Hurrrrrrray! Now my game crashes on every mech with ballistic weapon (begins from AHL Centurion). Even testing grounds. Mad Cat II etc. I cant test whole park of my mechs (havent so lot of free time).
ooops. Huggin is ok (testing grounds)

Edited by Listok, 24 November 2023 - 10:36 PM.

[Tarl Cabot]

Skribs, on 24 November 2023 - 06:37 PM, said:

For me, it's simple. If the game isn't working, I won't play it. It's not my responsibility to fix it. It's the developer's responsibility to make a game that doesn't crash when I play these mechs.

Understood, as noted, at one point when the game disconnected/crashed, it is possible the the character game files became corrupted. It is possible it is it is server side. Even uninstalling/reinstalling the game does not remove those files in the Saved Game folder, be it Steam or Standalone log in.

[khanonfodder]

same issue as listed here. When checking the error report that shows up after game crashes; the first error listed is "FAILED TO CREATE STEREO DEVICE". The Tuesday Nov 21 update and the Thanksgiving day patch update seemed to cause no problems. Everything worked fine until the small Nov 24th patch update. Verified Integrity of game files in Steam and recieved no messages of any corrupt files being corrected.