When trying to redeem a digital camo pattern for the stone rhino via the stocking stuffer event, I receive an error prompt from the website. This only occurred for the digital camo pattern as far as I can tell. I was able to redeem other patterns. Might be related to the mech selected.
Will check for update later. Thanks!
0
Event Redemption Error
Started by Green Astronaut, Dec 19 2024 10:06 PM
6 replies to this topic
#2
-
-
- Ace Of Spades
- 8,513 posts
Member
Posted 20 December 2024 - 01:07 AM
Green Astronaut, on 19 December 2024 - 10:06 PM, said:
When trying to redeem a digital camo pattern for the stone rhino via the stocking stuffer event, I receive an error prompt from the website. This only occurred for the digital camo pattern as far as I can tell. I was able to redeem other patterns. Might be related to the mech selected.
Will check for update later. Thanks!
Will check for update later. Thanks!
Use this e-mail to contact the MWO Tech Support service:
mwo@piranhagames.zendesk.comSubject: Technical Support
#3
-
-
- Ace Of Spades
- 17,224 posts
Member
Posted 22 December 2024 - 02:45 PM
digital too, thats all three. i have already informed support.
#4
-
-
- Ace Of Spades
- 8,513 posts
Member
Posted 23 December 2024 - 10:43 AM
Green Astronaut, on 19 December 2024 - 10:06 PM, said:
When trying to redeem a digital camo pattern for the stone rhino via the stocking stuffer event, I receive an error prompt from the website. This only occurred for the digital camo pattern as far as I can tell. I was able to redeem other patterns. Might be related to the mech selected.
Will check for update later. Thanks!
Will check for update later. Thanks!
LordNothing, on 22 December 2024 - 02:45 PM, said:
digital too, thats all three. i have already informed support.
Read the official message here:
Gm Harmony, on 23 December 2024 - 09:42 AM, said:
Due to a technical issue, the patterns for Bane, Longbow, and Stone Rhino have been temporarily removed from the Stocking Stuffer rewards. Unfortunately, this issue cannot be resolved until the Christmas break concludes. We are committed to resolving this as quickly as possible after the holiday period. If you wish to redeem patterns for these 'mechs, please wait until the issue is resolved. Thank you for your patience and support!
#5
-
-
- Ace Of Spades
- 17,224 posts
Member
Posted 23 December 2024 - 12:29 PM
i was about to paste that here, thats what was in my inbox this morning.
#6
-
- Bad Company
- 3 posts
Rookie
Posted 24 December 2024 - 03:50 PM
I also can't redeem the Digital camo for the Black Hawk-KU
#7
-
-
- Ace Of Spades
- 8,513 posts
Member
Posted 24 December 2024 - 09:01 PM
MercWarriorSam, on 24 December 2024 - 03:50 PM, said:
I also can't redeem the Digital camo for the Black Hawk-KU
Use this e-mail to contact the MWO Tech Support service:
mwo@piranhagames.zendesk.comSubject: Technical Support
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users
