When trying to redeem a digital camo pattern for the stone rhino via the stocking stuffer event, I receive an error prompt from the website. This only occurred for the digital camo pattern as far as I can tell. I was able to redeem other patterns. Might be related to the mech selected.
Will check for update later. Thanks!
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Event Redemption Error
Started by Green Astronaut, Dec 19 2024 10:06 PM
3 replies to this topic
#2
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- Ace Of Spades
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Posted 20 December 2024 - 01:07 AM
Green Astronaut, on 19 December 2024 - 10:06 PM, said:
When trying to redeem a digital camo pattern for the stone rhino via the stocking stuffer event, I receive an error prompt from the website. This only occurred for the digital camo pattern as far as I can tell. I was able to redeem other patterns. Might be related to the mech selected.
Will check for update later. Thanks!
Will check for update later. Thanks!
Use this e-mail to contact the MWO Tech Support service:
mwo@piranhagames.zendesk.comSubject: Technical Support
#3
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- Ace Of Spades
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Posted Yesterday, 02:45 PM
digital too, thats all three. i have already informed support.
#4
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- Ace Of Spades
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Member
Posted Today, 10:43 AM
Green Astronaut, on 19 December 2024 - 10:06 PM, said:
When trying to redeem a digital camo pattern for the stone rhino via the stocking stuffer event, I receive an error prompt from the website. This only occurred for the digital camo pattern as far as I can tell. I was able to redeem other patterns. Might be related to the mech selected.
Will check for update later. Thanks!
Will check for update later. Thanks!
LordNothing, on 22 December 2024 - 02:45 PM, said:
digital too, thats all three. i have already informed support.
Read the official message here:
Gm Harmony, on 23 December 2024 - 09:42 AM, said:
Due to a technical issue, the patterns for Bane, Longbow, and Stone Rhino have been temporarily removed from the Stocking Stuffer rewards. Unfortunately, this issue cannot be resolved until the Christmas break concludes. We are committed to resolving this as quickly as possible after the holiday period. If you wish to redeem patterns for these 'mechs, please wait until the issue is resolved. Thank you for your patience and support!
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