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Purchase Mis-Routed!

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#1 Psi Nami

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Posted 07 February 2025 - 06:29 AM

Hey MWO Community!
I recently purchased MC credits and a new mech and XSolla sent the credit for those items to a dead MWO (old) account! What do I do?!

#2 sycocys

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Posted 07 February 2025 - 06:37 AM

Contact support.

#3 w0qj

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Posted 07 February 2025 - 07:19 AM

1. DO NOT log into your dead/old MWO account with your MWO game.
No login = no redepmption

2. Explain to MWO, and ask for this purchase to be applied to your new MWO account instead.

Good luck!

- - - - - - - - - - - -
https://mwomercs.com...refund-policies

Q: Am I able to get a refund for content purchased in-game?

A: Please contact support at:
mwo@piranhagames.zendesk.com





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