40 replies to this topic

[InnerSphereNews]

Greetings MechWarrior Community,
This message is to inform you that we will be temporarily shutting down all MechWarrior® Online™ related services for an extended maintenance period. This includes the game servers, the web server, PlaySpan operations (Founder’s Packages) and our backend database servers. The current scheduled maintenance window is Thursday, September 6, 2012 - From 10AM - 2PM PDT (4 hours).
Keep an eye on the Facebook/Twitter feeds for any updates regarding this maintenance window.
What does this mean?
During the maintenance window:

• You will not be able to play games.
  
• You will not be able to log into the client.
  
• You will not be able to log into the website/forums.
  
• You will not be able to purchase a Founder's Package.
  
• You will not be able register a new pilot.
  

Also, essentially all data is being wiped. That means the following will all be reset:

• Stats
  
• C-Bills
  
• MechWarrior Credits (the free amount we give you.)
  
• All non-founders Mechs
  
• Mech Trees
  
• XP
  

Founders will keep their founders' items, and your Friendslist will not be touched. Thank you for your patience and we will see you back on the battlefield shortly after 2PM PDT!
The MechWarrior® Online™ Team

[Regal]

If it fixes the game problems, then I'm all for it.

[Dirk Le Daring]

Thanks for the notice.

[LadyBrecky]

Thanks for telling us.

[Traxx]

Please tell me your gonna fix the joystick controls and the button mapping??? PLEASE???

[Coren]

I like this extra heads up. Everyone hates extra down time, it sucks. But knowing ahead of time makes is suck less, kudos.

[Dauntlesss]

Im awear you cant buy a founder package during server downtime but will you still be able to buy a founders package after the server downtime ?

[AceTimberwolf]

PGI please don't cave to the ppl that say the [REDACTED]. just ignore them and help out with the real issues!

Rewritten Statement: Don't cave to the Cry babies. AKA the Vocal Community! (inspired by Paul)

Edited by AceTimberwolf, 05 September 2012 - 04:48 PM.

[light487]

Good to know.. even the forums are running slow as a dog. Hopefully this downtime will fix some of the backend stuff that is clearly grinding the gears.

[Zombie SixNine]

Thanks for the heads up? Will anything be added as a result of this downtime or is it just backend maintenance?

[Zphyr]

Oh, was not expecting a downtime tomorrow... thanks for the info.

[Bansheedragon75]

Nice to know whats happening.
The forums has been slow as **** the last few days, so I hope they get that sorted.

As much as I hate downtime I know it has to be done to keep things running.
Telling us ahead of time about the downtime and estimated duration at least makes it more bearable.

[OcelotVampire]

Will the game be open for every1 to play shortly after maint? It was my understanding that you guys were going to reset stats/exp/credits so that closed beta players will be on even ground as players who just started in open beta. Unless you're going to reset everything again at a later date?

[Claw55]

Thanks for the heads-up!

[Alymbic]

OcelotVampire, on 05 September 2012 - 06:57 PM, said:

Will the game be open for every1 to play shortly after maint? It was my understanding that you guys were going to reset stats/exp/credits so that closed beta players will be on even ground as players who just started in open beta. Unless you're going to reset everything again at a later date?

Looks like one of the regular resets, but this one also seems to be doing stuff website-wise. I wouldnt get your hopes up.

[stabbymckill]

So I will be getting a refund on the MC I spent on buying mechs when I lose them I take it? Considering this is real-world money I hope that is the case!

[Threat Doc]

Yeah, does anyone else smell what the Rock is cookin'?

[Motharre]

Reseting all? Meches, C-Bills, exp? And how i'm continue playing without Mech? On "trial" Mechs?

[R E Z]

i am pretty sure you guys will reset the 90 day premium account countdown as well because otherwise it wouldnt be good to lose all those CBILLS

[DragoFire]

I'd like to know if the following is happening;

Also, essentially all data is being wiped. That means the following will all be reset:

• Stats
  
• C-Bills
  
• MechWarrior Credits (the free amount we give you.)
  
• All non-founders Mechs
  
• Mech Trees
  
• XP

Founders will keep their founders items, and your Friendslist will not be touched.

Why the Founder packs aren't getting a reset also on the premium accounts, as we've spent real money to have this and gained what bonuses we can, only to have the above happen, which wipes it all.

Please confirm you are resetting the premium account times for the founder packs.