24 replies to this topic

[Warwolf1941]

Happened to me. I had to make this account because Piranha decided to be cheap with the age restriction and say," Lets use this as just a way to get in". To be specific, they don't update birthdays. I just turned 13 and I still can't get into my original account. I got the Veteran Founders package and now I can't play because of this.
It says, "Internal Server Error" when I try to log in so if a developer can help that would be much appreciated.

[Lyoto Machida]

You sound pretty mature for a 13 year old.

[Xaks]

I say he gets a pass.

*nods

[Peridox]

I think the problem is anyone under 18 can't sign up for beta cause of legal reasons

[Calvin Vakarian]

If his account was created before they started the age restriction, I say you should get a free pass.

[Redshift2k5]

Your solution lies in contacting them via support@mwomercs.com, not a forum thread.

I don't know what they do to accommodate anyone under the age of 18 who purchases a founder pack, but at the least they should be able to unlock the account.

There is nothing preventing underage players from buying a pack, but they must agree to a legally binding contract in order to download the beta executable(which they are not of age to sign)

[Bansheedragon75]

I think the problem here is that the OP is under 18.
You have to be 18 or older in order to sign the Beta NDA, and I think PGI is very strict on that.

But I also think its bad form to close or lock an account just because the owner of it are not old enough for the Beta NDA.
At least they should let the guy keep the account and have forums access if not beta access.

Try contacting Support and Redshift suggested, see if they can help you in some way.

[Oni Storm]

Dragonlord, on 12 September 2012 - 06:38 PM, said:

I think the problem here is that the OP is under 18.
You have to be 18 or older in order to sign the Beta NDA, and I think PGI is very strict on that.

But I also think its bad form to close or lock an account just because the owner of it are not old enough for the Beta NDA.
At least they should let the guy keep the account and have forums access if not beta access.

Try contacting Support and Redshift suggested, see if they can help you in some way.

Has anyone thought, that said account maybe "blocked" until such time as that the game goes live. Hence no legal worries from the team during the Beta. Just a thought here.

[Bansheedragon75]

Oni Storm, on 12 September 2012 - 07:00 PM, said:

Has anyone thought, that said account maybe "blocked" until such time as that the game goes live. Hence no legal worries from the team during the Beta. Just a thought here.

Yes that was actually the thought behind my post.
I was thinking the guy could at least have access to the open forums if not the game and beta forums.
No reason to block the account completely.

[AntharPrime]

Dragonlord, on 12 September 2012 - 06:38 PM, said:

I think the problem here is that the OP is under 18.
You have to be 18 or older in order to sign the Beta NDA, and I think PGI is very strict on that.

But I also think its bad form to close or lock an account just because the owner of it are not old enough for the Beta NDA.
At least they should let the guy keep the account and have forums access if not beta access.

Try contacting Support and Redshift suggested, see if they can help you in some way.

I'm wondering about the situations where a parent or legal guardian signed the NDA on the minor's behalf or where a parent bought two accounts to play with their child. Parents have legal responsiblity and unless there is an actual violation of the NDA an account shouldn't be locked.

[Rorik Thrumsalr]

Welcome to the MechWarrior community BTW. I was twelve when my first mech game came out...ah, the memories.

[TROWAHC]

Peridox, on 12 September 2012 - 03:44 PM, said:

I think the problem is anyone under 18 can't sign up for beta cause of legal reasons

I can't really see a legal reason why they would age restrict the beta. There is no content that would be considered age inappropriate by any region. And he's not getting paid for playing, so its not like he's child labor. With honesty, it's probably for quality of feedback.

Calvin Vakarian, on 12 September 2012 - 04:11 PM, said:

If his account was created before they started the age restriction, I say you should get a free pass.

I fully agree with this good sir. Or at least get some kind of compensation.

[Qwert]

TROWAHC, on 12 September 2012 - 07:27 PM, said:

I can't really see a legal reason why they would age restrict the beta. There is no content that would be considered age inappropriate by any region. And he's not getting paid for playing, so its not like he's child labor. With honesty, it's probably for quality of feedback.

Main reason is as Dragonlord said: Warwolf is legally unable to sign the NDA contract until they turn 18. I have no idea if the contract even allows a parent/guardian to sigh on their behalf though.

[Adridos]

I'd say he should try again. "Internal Server Error" doesn't look like an age restriction problem.

[CharlieV]

When I was 13, I havent this problems - 56kbps modem Later never signed under my real age. Try this next time

[Freeride Forever]

I wonder how many people are playing the beta now who are under 18? How does a game or web dev verify that the user is the age they say they are? Like when you go to a website with some "bad" stuff on it (like an 18A movie site) & it asks for your age, do you actually take the time to put in your real birth date? I'm 31 but I just put in whatever gets me to the site. If I were 12 I'd put in whatever gets me into the site. What does it matter? It's not gonna stop someone under 18 from getting in. It is beyond me how anyone could be so dumb to think that saying "Please verify that you are at least 18 years old by entering your birthdate" is gonna actually verify that the user is 18 years old. I don't know about you guys, but the kids in my school learned how to add & subtract long before we were 18. We also learned how to tell authority to GFY before that age too. When it comes to something like MWO, I put my proper info & I probably would've if I was 12 (maybe I really am 12, HTF would anyone know?), expecting that PGI would only want to know for the purposes of understanding their market, not to discriminate against players based on their age. If an "underage" kid discloses unauthorized info, then liability falls on parents. It's just a ******' game people, let the kid play. Anyone reading this thread, or any other that suggests PGI is guilty of age discrimination, now knows to say whatever gets them in. Some might've already. Anyone could easily lie about their age to get in so let it go. A kid could be playing with his dads account & disclose beta info in the forums or elsewhere. All you can do is trust the people to do as you ask. There's no reason to punish someone for "crimes" they haven't committed.

As has already been mentioned kid, the forum can't do anything for someone with this problem. You have to contact PGI directly.

Edited by Freeride Forever, 12 September 2012 - 10:10 PM.

[Valdr_Skeggjoar]

Freeride Forever, on 12 September 2012 - 09:59 PM, said:

I wonder how many people are playing the beta now who are under 18? How does a game or web dev verify that the user is the age they say they are? Like when you go to a website with some "bad" stuff on it (like an 18A movie site) & it asks for your age, do you actually take the time to put in your real birth date? I'm 31 but I just put in whatever gets me to the site. If I were 12 I'd put in whatever gets me into the site. What does it matter? It's not gonna stop someone under 18 from getting in. It is beyond me how anyone could be so dumb to think that saying "Please verify that you are at least 18 years old by entering your birthdate" is gonna actually verify that the user is 18 years old. I don't know about you guys, but the kids in my school learned how to add & subtract long before we were 18. We also learned how to tell authority to GFY before that age too. When it comes to something like MWO, I put my proper info & I probably would've if I was 12 (maybe I really am 12, HTF would anyone know?), expecting that PGI would only want to know for the purposes of understanding their market, not to discriminate against players based on their age. If an "underage" kid discloses unauthorized info, then liability falls on parents. It's just a ******' game people, let the kid play. Anyone reading this thread, or any other that suggests PGI is guilty of age discrimination, now knows to say whatever gets them in. Some might've already. Anyone could easily lie about their age to get in so let it go. A kid could be playing with his dads account & disclose beta info in the forums or elsewhere. All you can do is trust the people to do as you ask PGI. I think most do, but there's really nothing you can do to stop someone if they're so inclined. There's no reason to punish someone for "crimes" they haven't committed.

As has already been mentioned kid, the forum can't do anything for someone with this problem. You have to contact PGI directly.

Normally they verify age with the Credit card, but we all know how easy it is to
be fraudulent when filling in the forms. This bring to mind a small matter that
1 question will solve my puzzlement. Being that this young gentleman is 13, how
pray tell can he buy anything on a credit card? If anything the account belongs
to the owner of that credit card. No offense young Sir! Because one cannot even
apply for let alone receive a C.card at this age?

In the US, they sold it they would have to Honor that sale or refund the credit
back to the card holders card.

PS. Check with the card holder and see if they refunded the credit back to the card!!
And lastly, I would like to COMMEND young sir, on your honesty!!
Perhaps there is hope after all, for the youth of to day.

Edited by Tho, 12 September 2012 - 10:25 PM.

[Stalephreak]

I sincerely hope PGI will have the kid's parent's call, verify, e-sign, and drop. I personally would like this kid's feedback in the future of MW. He had enough "whatever" to write respectfully regarding his issue, and enough character to not social engineer. Good enough. I'm pretty sure PGI didn't pay for the background check on me.

Not like kids are who's going to be responsible for preserving the MW legacy or anything...

[Stalephreak]

CharlieV, on 12 September 2012 - 09:52 PM, said:

When I was 13, I havent this problems - 56kbps modem Later never signed under my real age. Try this next time

while not a requirement, most people would prefer he retain something of 'moral character"

[Shadeboom]

I like what Tho said, your parents should own the account if they used the credit card, the only reason they wouldn't let you play the beta is because of that legal document that you need to be a legal adult to "sign" because of the terms and conditions. Just try to contact PGI directly, make sure your parents are there to talk as well.
Also, that was very cool to stay honest about your age, I commend you for that. That honesty alone should grant you a pass because there is already a bunch of "underage" players that lied.
We should let the boy pass!!!!! (or girl, that is if Warwolf is a girl)