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[Bug] Mech Lab Issue

v1.0.134

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#1 TheCerv

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Posted 30 October 2012 - 07:24 AM

I think I've found a repeatable cause to the mech lab instability. Keep in mind, this is purely from my testing, I have no other data from anyone else.

I've found that whenever I sell an item in the mechlab, I get the bug that causes the view to stay zoomed into the last part of the mech that was being modified and also causes the mechs I have in my garage to disappear. Also any modifications made to said mech are unsaved, although items bought prior to the bug occurring were still purchased, but not equipped on the mech requiring a restart to fix the problem after which you have to go BACK into the mechlab and equip the weapons purchased previously but not saved.

I spent about 30 minutes prior to the open beta testing this, and while I wasn't keeping track of how many times I tried and how many occurances of the bug, I recall it happening about 50% of the time.

#2 Cobi

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Posted 30 October 2012 - 09:33 AM

I am experiencing exactly the same problem.
After every match or when I am changing the configuration (equipment) from my mechs the mechlab is not reloading anymore.
If changes were made to the mech, they are not saved and equipment bought is neither equipped nor available in the mechlab.
Afterwards my garage is not showing any mechs. It says 12 from 12 slots are available. After the client is restarted, my mechs are available again, but every change made is missing.

EDIT: After doing some testing it seems, that this problem only occurs when you make too much changes to a mech. But I am not able to say where the limit of changes here is without experiencing this problem.

Edited by Cobi, 30 October 2012 - 09:57 AM.


#3 EvangelionUnit

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Posted 30 October 2012 - 11:42 AM

happend twice to me yet, can be fixed with a relogg, but it's annoying

#4 Forxo

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Posted 30 October 2012 - 12:06 PM

I am not exactly sure if it is the same issue (or cause) but when I configure my Jenner the configuration is not saved, items are bought though.
A fix for me is:
1.Go to MechLab
2.Select my Jenner
3.Go to any Tab (Upgrade, etc) except Loadout
4.Change to Loadout from that other tap and the changes are saved.

#5 Bronurstomp

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Posted 30 October 2012 - 01:01 PM

I just lost over 1million Cbills. I took 4 er large lasers off a Catapult, bought 2 PPCs, and added heatsink, and 2 med pulse lasers. I saved it, it froze, so I logged out. When I logged back in, my 1million Cbills were gone, and my mech had the same configuration, 4 er large lasers. I want my million Cbills back please!

#6 EvangelionUnit

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Posted 30 October 2012 - 01:25 PM

look in your mechlab storage, there should be the stuff you brought ...

for me it worked, the stuff was still in the mechlab, but not on the mech.

seems to happen after the match, when changing the loadout (changed medium laser to light pulse lasers on my jenner)

#7 sh4rpedge

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Posted 30 October 2012 - 01:56 PM

Same problem here.

- Went into mechlab on my Jenner
- Loadout
- Stripped my medium laser on right arm
- Added/purchased a small pulse laser
- Pressed save mech
- Picture froze on that last hardpoint, can choose other hardpoints but:
when I press Launch or save mech, I get "INVALID LOADOUT".
- Pressing Cancel gets me back to mechbay and my Jenner is gone.

Relogging is the only option to get it back.

Did it twice in a row. Will look if I can redo it and see if log says anything.

Bought/installed medium pulse laser and pressed "save mech"
Can this be the correct part of the log?:
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveMultipleStackContainerDetails
[Error] <Flash> Missing "Slate Mobile" glyph ' ' (0x20) in "_level0.ShopingCart.instance8".
Font has 14 glyphs, ranges 0x40, 0x43, 0x53, 0x5f, 0x61 (truncated).
Search log:
   Searching for font: "Slate Mobile"
	  Movie resource: "Slate Mobile"  found. [Libs/UI/FrontEnd/Common/CommonStore.gfx]
OmicronOnline: Received OnStackContainerRetrieveMultiple: a_Result=EResult_Success
OmicronOnline: Performing COmicronOnlineAgent::SendUpdateSelectedMech
OmicronOnline: Received OnUpdateSelectedMech: a_Result=EResult_Success
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveConcurrentUserCount
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveConcurrentUserCount: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendMechInUseRetrieve
OmicronOnline: Received OnMechInUseRetrieve: a_Result=EResult_NoRecord
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveMechDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveStackContainerDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveProfile
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveMechVariantTreeState
OmicronOnline: Received OnRetrieveMechDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveStackContainerDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveProfile: a_Result=EResult_Success
OmicronOnline: Received OnMechVariantTreeStateRetrieve: a_Result=EResult_Success
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Performing COmicronOnlineAgent::SendUpdateSelectedMech
OmicronOnline: Performing COmicronOnlineAgent::SendPurchaseStackItemsWithSC
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Received OnUpdateSelectedMech: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Received OnPurchaseStackItemsWithSC: a_Result=EResult_Success
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveStackInventoryDetails
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Received OnRetrieveStackInventoryDetails: a_Result=EResult_Success
OmicronOnline: Performing COmicronOnlineAgent::SendUpdateStackContainerQuantity
OmicronOnline: Received OnUpdateStackContainerQuantity: a_Result=EResult_Success
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendPurchaseStackItemsWithSC
OmicronOnline: Received OnPurchaseStackItemsWithSC: a_Result=EResult_Success
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveStackInventoryDetails
OmicronOnline: Received OnRetrieveStackInventoryDetails: a_Result=EResult_Success
OmicronOnline: Performing COmicronOnlineAgent::SendMechArmorUpdate
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveConcurrentUserCount
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnMechArmorUpdate: a_Result=EResult_Success
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveStackInventoryDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveConcurrentUserCount: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Received OnRetrieveStackInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveConcurrentUserCount
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveConcurrentUserCount: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveConcurrentUserCount
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveConcurrentUserCount: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveConcurrentUserCount
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveConcurrentUserCount: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveConcurrentUserCount
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveConcurrentUserCount: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveConcurrentUserCount
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveConcurrentUserCount: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendPurchaseItemsWithSC
OmicronOnline: Received OnPurchaseItemsWithSC: a_Result=EResult_Success
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryList
[Error] <Flash> _level0.main.Detail, GFxSprite::AddDisplayObject(): unknown cid = 25 [Libs/UI/FrontEnd/Store/Store.gfx]
OmicronOnline: Received OnRetrieveInventoryList: a_Result=EResult_Success
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveInventoryItemDetails
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveInventoryDetails: a_Result=EResult_Success
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveStackInventoryList
OmicronOnline: Received OnRetrieveStackInventoryList: a_Result=EResult_Success
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveStackInventoryDetails
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveStackInventoryDetails
OmicronOnline: Received OnRetrieveStackInventoryDetails: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveStackInventoryDetails: a_Result=EResult_Success
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveConcurrentUserCount
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveConcurrentUserCount: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendNotification
OmicronOnline: Received OnPushNotification: a_Result=EResult_Success
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveConcurrentUserCount
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveConcurrentUserCount: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveConcurrentUserCount
OmicronOnline: Performing COmicronOnlineAgent::SendRetrieveUserAccount
OmicronOnline: Received OnRetrieveConcurrentUserCount: a_Result=EResult_Success
OmicronOnline: Received OnRetrieveUserAccount: a_Result=EResult_DoesNotExist

Edited by sh4rpedge, 30 October 2012 - 02:35 PM.


#8 Inkarnus

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Posted 30 October 2012 - 01:58 PM

happens to me sometimes if i buy new equipment and save not everytime but sometimes

#9 Joxer

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Posted 30 October 2012 - 03:10 PM

Seeing rather similar results here. Items bought or sold are saved, changes to a mech are not when the lab lacks out. logging out and logging in provides a temporary work around.

#10 NemesisChiken

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Posted 30 October 2012 - 04:18 PM

Having the same problem a lot ... was good to see that the equipment purchased was not lost, just not equipped

#11 River Walker

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Posted 30 October 2012 - 05:38 PM

Just happen to me I re-setup my founder Mech with with 2 large pulse laser and 2 medium pulse laser and loaded as meany heat sink as I could put on it.
It did not save it and took my Cbill and the game client crash, I Log back on and the mechlab was still zoomed in.
I did a Drop and had all my old load out but still I lost all my Cbill that have use to buy the new load out for my Mech.
I did take a screen shot but have no host for it to link to this post.

#12 Springbok

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Posted 31 October 2012 - 12:47 AM

Same problem for me - also only when you a lot of retrofitting. Think it might be a memory leak of some kind.

#13 sh4rpedge

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Posted 31 October 2012 - 12:50 AM

Sometimes it works after refitting/purchasing to click on the hardpoint "Center Torso" and after that press "Save Mech". The problem occurs when zoomed in at any other hardpoint for me.

#14 TheCerv

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Posted 31 October 2012 - 11:08 AM

View Postsh4rpedge, on 31 October 2012 - 12:50 AM, said:

Sometimes it works after refitting/purchasing to click on the hardpoint "Center Torso" and after that press "Save Mech". The problem occurs when zoomed in at any other hardpoint for me.



It is possible that the bug occurs when having a hardpoint other than center torso selected when saving. I'll do some testing and report back.

#15 EmGooser

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Posted 31 October 2012 - 11:54 AM

Here is a basic run down of what I was doing when this happened to me too

- I was working with a mech loadout while in a group
- In this case my DDC Atlas with a 3 LRM 15 setup. I had the mech saved with about 85 tons used. (mainly missing heat sinks)
- I finish the load out by adding heatsinks and saved
- The application's UI for the loadout goes away but the mech doesn't "unzoom" from the close in look that the mechlab editing does
- The mach selection area clears out all my mechs visually and I can't ready or unready
- I have to shut down the application to fix this

I normally dont sell my equipment. I also have heard some of my other corp mates saying they get this issue too at times.

#16 LargePiece

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Posted 05 November 2012 - 12:21 AM

I'm getting the exact same problem. Usually when changing loadout on my mechs, the parts I've purchased don't appear after the mechlab refuses to zoom back out. A bit annoying because the cbills are still subtracted. Today I purchased a 4P hunchie for 3.6 mill and the same thing happened! Except unlike the issue with the items I did have the mech when i relogged.

Edited by LargePiece, 05 November 2012 - 12:21 AM.


#17 Tabrias07

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Posted 05 November 2012 - 07:26 AM

This seems to stem from this: Equipping things you already own and things you've bought at the same time.

For instance, I go to mechlab, loadout, put a laser i don't own on 1 arm, and a MG i do own on the other, hit save, and mechlab crashes.

I go back in, the laser is now in my inventory, but the cicada still has it's old loadout. Equip the laser and the MG that are both in me inventory, save, and everything works fine.





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