59 replies to this topic

[EternalCore]

mertozz, on 19 November 2012 - 02:26 AM, said:

Hello there, i have same problem here. Installed games 4 times ( also Direct X too ) on my laptop client dissappear after i logged. My computer info :

Hp Elitebook
Core i7 620M cpu
6GB RAM
Nvidia NVS 3100M

and here is my crashdump file : http://www.2shared.c.../crashdump.html

Ah yea I've seen this one before. This Dll msvcr100.dll is either corrupt/damaged or missing. To fix this issue re/install these "vcredist_x86.exe/vcredist_x64.exe" from here: http://www.microsoft...s.aspx?id=26999

And report back.

[mertozz]

EternalCore, on 19 November 2012 - 02:37 AM, said:

Ah yea I've seen this one before. This Dll msvcr100.dll is either corrupt/damaged or missing. To fix this issue re/install these "vcredist_x86.exe/vcredist_x64.exe" from here: http://www.microsoft...s.aspx?id=26999

And report back.

Still same after reinstalls from Microsoft..

[EternalCore]

mertozz, on 19 November 2012 - 03:00 AM, said:

Still same after reinstalls from Microsoft..

did you install them both?

[mertozz]

EternalCore, on 19 November 2012 - 03:51 AM, said:

did you install them both?

Yes, x86 and x64 ( My Os is Windows 7 x64 fyi )

[EternalCore]

mertozz, on 19 November 2012 - 03:52 AM, said:

Yes, x86 and x64 ( My Os is Windows 7 x64 fyi )

and did you restart after installing them?

[mertozz]

EternalCore, on 19 November 2012 - 04:38 AM, said:

and did you restart after installing them?

Yes sir....

[EternalCore]

mertozz, on 19 November 2012 - 04:43 AM, said:

Yes sir....

Run the game again then send me the new crashdump.dmp

[mertozz]

Here it is

http://www.2shared.c.../crashdump.html

[EternalCore]

mertozz, on 19 November 2012 - 04:55 AM, said:

Here it is

http://www.2shared.c.../crashdump.html

The crashdump is still showing the same error. Now we know its not from those installs and So now you need to install these ones(x86 & x64) from here: http://www.microsoft...s.aspx?id=30679

And Report back.

[mertozz]

Installed both, restarted and still same.....

Dump file : http://www.2shared.c.../crashdump.html

[EternalCore]

mertozz, on 19 November 2012 - 05:11 AM, said:

Installed both, restarted and still same.....

Dump file : http://www.2shared.c.../crashdump.html

Still the same error.. When was the last time you did a windows update?

[mertozz]

Last week, also updated optional ones 10 minutes ago ( not the hardware aka keyboard or mouse )

Still same error...


New dump file after update :

http://www.2shared.c.../crashdump.html

[EternalCore]

mertozz, on 19 November 2012 - 06:34 AM, said:

Last week, also updated optional ones 10 minutes ago ( not the hardware aka keyboard or mouse )

Still same error...
-Pic Snip-
New dump file after update :

http://www.2shared.c.../crashdump.html

Okay here's what i want you to do:
1. In this picture below it shows where the files are located.

2. Delete the msvcr100.dll's in both locations.
3. After deleting them, Install these again(x86 & x64): http://www.microsoft...s.aspx?id=26999
4. Then reboot your computer.
5. After rebooting Run MWO again and report back.

If that doesn't work then I Recommend reinstalling Win7; Because there might be something more going on then a corrupt dll and it would be best to start fresh.

Edited by EternalCore, 19 November 2012 - 05:50 AM.

[mertozz]

Thank you so much for help, but after deleted files and update again its still not working.

Gonna do fresh install OS tomorrow ( maybe W8 Pro ) i will send a new report asap..

Mert Aras... ( MCSE )

[EternalCore]

mertozz, on 19 November 2012 - 06:07 AM, said:

Thank you so much for help, but after deleted files and update again its still not working.

Gonna do fresh install OS tomorrow ( maybe W8 Pro ) i will send a new report asap..

Mert Aras... ( MCSE )

Alright let us know if redoing your Win7 installation works.

You're Welcome.

[Acid Phreak]

@eternalcore

why u link to a service pack and VC++ package for Visual studio?

the file "msvcr100.dll" is part from the Microsoft Visual*C++*2010 Redistributable Package this is the right on

Quote

The Microsoft Visual C++ 2010 Redistributable Package installs runtime components of Visual C++ Libraries required to run applications developed with Visual C++ on a computer that does not have Visual C++ 2010 installed.

one u linked is just a service pack and the other is only for visual studio. both are wrong.

and if u read the stickys ..there is one Crash at Login? This may help!

Edited by Acid Phreak, 19 November 2012 - 12:02 PM.

[themanwithsauce]

Well updating the HD drivers got the game to launch.....which is very strange. Why did updating the integrated drivers work to get the game to launch when it is being forced to only use the dedicated card? And I have a lot of graphical stuttering in game.

UPDATE - I fixed the stutering by disabling the integrated graphics, restarting windows, and then re enabling/restarting again. Don't know why it worked.

Edited by themanwithsauce, 19 November 2012 - 04:17 PM.

[EternalCore]

Acid Phreak, on 19 November 2012 - 11:54 AM, said:

@eternalcore

why u link to a service pack and VC++ package for Visual studio?

the file "msvcr100.dll" is part from the Microsoft Visual*C++*2010 Redistributable Package this is the right on


one u linked is just a service pack and the other is only for visual studio. both are wrong.

and if u read the stickys ..there is one Crash at Login? This may help!

Obviously you have no idea about how to debug, troubleshoot, and what files do what and for what they're all for. So I bid you fare well.

[Acid Phreak]

EternalCore, on 19 November 2012 - 06:32 PM, said:

Obviously you have no idea about how to debug, troubleshoot, and what files do what and for what they're all for. So I bid you fare well.

well that is why i asked you

[mertozz]

EternalCore, on 19 November 2012 - 06:13 AM, said:

Alright let us know if redoing your Win7 installation works.

You're Welcome.

Hello again, last status :

Windows 8 ( Fresh Install )
Dx9 ( Fresh Install )
Microsoft Visual*C++*2010 Redistributable Package ( Fresh Install )
MWO ( Fresh Install )

result :

http://www.2shared.c.../crashdump.html

I think, its a display adapter.... A few ones not compatable with mwo..... :\\ but works well with lotsa F2P games.....