16 replies to this topic

[Voridan Atreides]

Ive just recieved a new and free Dell Inspiron 17 inch laptop. I decided to switch from playing MWO on my Dell Vostro to the Inspiron. On my Vostro I could play MWO with very little lag on the lowest resolution and graphics settings. When I started playing on my Inspiron I lagged so much that I could not play. I lowered the graphics and resolution all the way down in the games settings but I still lagged so much that I could not play. The reason I am making a big deal about this is because I will soon be getting rid of the Vostro. My ping goes from 200 - 1000 every few seconds. Help!

MWO plays worse on this laptop.
Laptop - Del Inspiron N7110
OS - Windows 8 Pro 64 bit
Processor - Intel i5-2430M CPU @ 2.40GHz
RAM - 8192MB
Graphics - Intel HD Graphics 3000

MWO plays better on this laptop.
Laptop - Dell Vostro 3550
OS - Windows 7 Home Premium 64 bit
Processor - Intel i3-2350M CPU @ 2.30GHz
RAM - 4096MB
Graphics - Intel HD Graphics Family

Any advice would be greatly appreciated. I'm not exactly computer smart (I know more than the average person) but I may need some in depth advice. Thank you!

Edit: I have heard that redownloading the game may help but my performance has been bad ever since I downloaded the game. It was terrible when I first started playing on my Inspiron.

Edit: I have found the solution thanks to Tarl Cabot's help so no more advice is needed.

Edited by Voridan Atreides, 20 December 2012 - 09:59 AM.

[Voridan Atreides]

GM Justin Xyang, on 14 December 2012 - 11:56 AM, said:

We have a known issue with FPS at the moment but I would still recommend sending us a ticket at: support@mwomercs.com

We might be able to at least give you some workarounds to mitigate this problem.

Alright will do. Thanks.

[Tarl Cabot]

For the laptop, a few things.

1. Power Options, set to Full/High Performance
2. Disable Turbo Boost
http://tautvidas.com...el-turbo-boost/

The I3 did not have turbo boost whereas the I5 listed does. It has caused issues when the turbo boost kicks.

Edited by Tarl Cabot, 14 December 2012 - 01:51 PM.

[Voridan Atreides]

Tarl Cabot, on 14 December 2012 - 01:30 PM, said:

For the laptop, a few things.

1. Power Options, set to Full/High Performance
2. Disable Turbo Boost
http://tautvidas.com...el-turbo-boost/

The I3 did not have turbo boost whereas the I5 listed does. It has caused issues when the turbo boost kicks.

I tried it out but it did not change a thing.

[Voridan Atreides]

GM Justin Xyang, on 14 December 2012 - 11:56 AM, said:

We have a known issue with FPS at the moment but I would still recommend sending us a ticket at: support@mwomercs.com

We might be able to at least give you some workarounds to mitigate this problem.

In your e-mail you said it was a lack of performance for my machine. How can this be? Like i said in my post...it works fine on my LESS capable machine than on my better machine.........In fact I just tryed mwo on my vostro today and mwo worked with little to no lag...........

[Tarl Cabot]

Voridan Atreides, on 15 December 2012 - 03:58 PM, said:

I tried it out but it did not change a thing.

You may need to run CPU monitoring programs to gauge it. On the Turbo Boost, did you drop the max/min to 98%?

Are you running the game in Full screen or windowed mode?
Do you have the laptop resolution set at native/max resolution?

Edited
Wait, doesn't that lap have a nvidia graphic card in it?
2nd Graphics Card: nVidia GeForce GT 525M

Asking to double check since both of those laptops had options to a discrete video card, one ATI for the older one, Nvidia for the newer one.

Edited by Tarl Cabot, 17 December 2012 - 09:22 AM.

[Voridan Atreides]

Tarl Cabot, on 17 December 2012 - 09:01 AM, said:

You may need to run CPU monitoring programs to gauge it. On the Turbo Boost, did you drop the max/min to 98%?

Are you running the game in Full screen or windowed mode?
Do you have the laptop resolution set at native/max resolution?

Edited
Wait, doesn't that lap have a nvidia graphic card in it?
2nd Graphics Card: nVidia GeForce GT 525M

Asking to double check since both of those laptops had options to a discrete video card, one ATI for the older one, Nvidia for the newer one.

Turbo Boost: Dropped it to 99 not 98.
Screen: Windowed Mode.
Laptop Resolution: I'll get back on that. Not on my new one right now. I'm pretty sure its on the default resolution.
Graphics Card: All I know is that it has the Intel HD Graphics and not the nvidia. I'll try and get further info on that. How do I check that and If it does what could I do then?

BTW thanks for your help.

Edited by Voridan Atreides, 17 December 2012 - 11:55 AM.

[Tarl Cabot]

Voridan Atreides, on 17 December 2012 - 11:50 AM, said:

Turbo Boost: Dropped it to 99 not 98.
Screen: Windowed Mode.
Laptop Resolution: I'll get back on that. Not on my new one right now. I'm pretty sure its on the default resolution.
Graphics Card: All I know is that it has the Intel HD Graphics and not the nvidia. I'll try and get further info on that. How do I check that and If it does what could I do then?

BTW thanks for your help.

Drop it to 98%. For a few users 98% did the trick but you may need to drop it down a few notches. The other users had 4 core w/o Hyperthreading) whereas your cpu is 2 core w/hyperthreading.

What Turbo does it increases the CPU/power on 1 core (on your I5), not both cores/hyperthreads. MWO is not optimized for dual core systems, and those whose systems do run ok on dual cores also have hyperthreading CPU for 4 logical cores and were desktop models.

Also, for a few users who were looking for such things, when Turbo did kick in on a 4 core system, it was kick up the CPU speed on those 2 cores but that also generates more heat, which then would cause the system to throttle the CPU speed back below the default settings and would yo-yo like that.

On a physical 4 core cpu, the extra power hits only 2 of the cores.

Edited by Tarl Cabot, 17 December 2012 - 03:14 PM.

[Voridan Atreides]

Tarl Cabot, on 17 December 2012 - 02:49 PM, said:

Drop it to 98%. For a few users 98% did the trick but you may need to drop it down a few notches. The other users had 4 core w/o Hyperthreading) whereas your cpu is 2 core w/hyperthreading.

What Turbo does it increases the CPU/power on 1 core (on your I5), not both cores/hyperthreads. MWO is not optimized for dual core systems, and those whose systems do run ok on dual cores also have hyperthreading CPU for 4 logical cores and were desktop models.

Also, for a few users who were looking for such things, when Turbo did kick in, it was kick up the CPU speed on those 2 cores but that also generates more heat, which then would cause the system to throttle the CPU speed back below the default settings and would yo-yo like that.

On a physical 4 core cpu, the extra power hits only 2 of the cores.

Alright I will try that out.

[EternalCore]

@OP: FYI The Intel GFX GPU's are at the low-end of the Gaming graphics scale. The Intel GPU's are mainly used for media and light gaming also the CryEngine3 Doesn't like working with them. So If you can, you should return the laptop and pay a little more for the gaming one with either an Nvidia GPU or an AMD GPU.

[Straylight]

Uhm... sanity check time; isn't the OP complaining about his ping times, not his FPS?

Edited by Straylight, 17 December 2012 - 09:45 PM.

[steelblueskies]

Straylight, on 17 December 2012 - 09:43 PM, said:

Uhm... sanity check time; isn't the OP complaining about his ping times, not his FPS?

good question given wording. see far too much "lag" used both for frame per second issues and network latency.

i was also thinking if its a new notebook, and it's a dell, odds are there's bloatware junk galore running in the background.
it's also worth noting that you are using a different windows version between the machines, and that not all drivers for all os'es are created equal. for example the stock provided wireless driver for the stock wifi adapter in my asus g53sw notebook could tank the entire systems performance.windows doesn't always offer newer drivers for some components, and for that matter dell doesn't always do so either. might be worth checking about over on the notebookreview forum.

[Tarl Cabot]

Hmm, (looks over shoulder as 4 "nurses" approach with two holding onto a sweet looking white jacket... hmm, no decor or other items..)

Since the new laptop has a mobility CPU that is turbo enabled and the old laptop did not, the primary issue is likely in the power management settings. There could also be other compounding issues/conflicts, such as the Windows Media Player network sharing services, File Indexing, etc.

http://www.mydigital...rvice-wmpnetwk/

[Voridan Atreides]

Tarl Cabot, on 17 December 2012 - 09:01 AM, said:

You may need to run CPU monitoring programs to gauge it. On the Turbo Boost, did you drop the max/min to 98%?

Are you running the game in Full screen or windowed mode?
Do you have the laptop resolution set at native/max resolution?

Edited
Wait, doesn't that lap have a nvidia graphic card in it?
2nd Graphics Card: nVidia GeForce GT 525M

Asking to double check since both of those laptops had options to a discrete video card, one ATI for the older one, Nvidia for the newer one.

I put the turbo to 98 and guess what? It worked!! I redownloaded the game after the new patch was announced, and put the power options to high performance, and did the turbo thing, set the game resolution, and graphics specs all the way down, turned off V sync, and now the game is just as playable on my inspiron as it was on my vostro! I hope it stays this way. Thank you for your help. You saved me much time and frustration.

Edited by Voridan Atreides, 20 December 2012 - 09:55 AM.

[Voridan Atreides]

EternalCore, on 17 December 2012 - 04:54 PM, said:

@OP: FYI The Intel GFX GPU's are at the low-end of the Gaming graphics scale. The Intel GPU's are mainly used for media and light gaming also the CryEngine3 Doesn't like working with them. So If you can, you should return the laptop and pay a little more for the gaming one with either an Nvidia GPU or an AMD GPU.

Yeah I know. It is definitely not the best GPU out there but thanks to Tarl's help the game has no lag when not in battle and little to no lag when in battle with game system specifications and resolution all the way down, and V sync off. Also the laptop was free so...I won't complain.

Edited by Voridan Atreides, 20 December 2012 - 09:57 AM.