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Can't Install, Launcher.exe Needs To Be Closed

Started by Tobberoth, Dec 18 2012 06:38 AM

5 replies to this topic

#1 Tobberoth

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Posted 18 December 2012 - 06:38 AM

Hello,

Just downloaded the setup and started it. I get to agree with the terms and press install, but the installer stops almost immediately saying "This setup requires launcher.exe to be closed".

Here's my log:

[1918:1BFC][2012-12-18T15:36:34]: Burn v3.6.2928.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\Tobias\Downloads\MechWarriorOnline.exe, cmdline: ''
[1918:1BFC][2012-12-18T15:36:34]: Initializing string variable 'InstallFolder' to value 'C:\Games\Piranha Games'
[1918:1BFC][2012-12-18T15:36:34]: Initializing string variable 'LaunchTarget' to value '[InstallFolder]\MechWarrior Online\Bin32\MechWarriorOnline.exe'
[1918:1BFC][2012-12-18T15:36:34]: Setting string variable 'WixBundleLog' to value 'C:\Users\Tobias\AppData\Local\Temp\MechWarrior_Online_20121218153634.log'
[1918:1BFC][2012-12-18T15:36:34]: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Tobias\Downloads\MechWarriorOnline.exe'
[1918:1BFC][2012-12-18T15:36:34]: Setting string variable 'WixBundleName' to value 'MechWarrior Online'
[1918:1BFC][2012-12-18T15:36:34]: Detect 3 packages
[1918:1BFC][2012-12-18T15:36:34]: Setting string variable 'HasVCPP2010Search' to value '1'
[1918:1BFC][2012-12-18T15:36:34]: Setting string variable 'Netfx35SP' to value '1'
[1918:1BFC][2012-12-18T15:36:34]: Setting string variable 'Netfx20Version' to value '2.0.50727.4927'
[1918:1BFC][2012-12-18T15:36:34]: Setting string variable 'Netfx35Version' to value '3.5.30729.4926'
[1918:1BFC][2012-12-18T15:36:34]: Setting string variable 'Netfx4FullVersion' to value '4.5.50709'
[1918:1BFC][2012-12-18T15:36:34]: Setting string variable 'Netfx30Version' to value '3.0.30729.4926'
[1918:1BFC][2012-12-18T15:36:34]: Detected package: vcredist_x86.exe, state: Absent, cached: None
[1918:1BFC][2012-12-18T15:36:34]: Detected package: dotNetFx35setup.exe, state: Absent, cached: None
[1918:1BFC][2012-12-18T15:36:34]: Detected package: MechWarrior_Online.msi, state: Absent, cached: None
[1918:1BFC][2012-12-18T15:36:34]: Detected package: MechWarrior_Online.msi, feature: MechWarriorOnlineInstall, state: Absent
[1918:1BFC][2012-12-18T15:36:34]: Condition 'NOT ((VersionNT > 501 OR VersionNT64 > 501) OR (VersionNT = 501 AND ServicePackLevel >= 3) OR (VersionNT64 = 501 AND ServicePackLevel >= 2))' evaluates to true.
[1918:1BFC][2012-12-18T15:36:34]: Detect complete, result: 0x0
[1918:1BFC][2012-12-18T15:37:04]: Plan 3 packages, action: Install
[1918:1BFC][2012-12-18T15:37:04]: Condition 'NOT HasVCPP2010Search' evaluates to false.
[1918:1BFC][2012-12-18T15:37:04]: Skipping dependency registration on package with no dependency providers: vcredist_x86.exe
[1918:1BFC][2012-12-18T15:37:04]: Condition '(NOT Netfx35Version) OR (Netfx35SP=0)' evaluates to false.
[1918:1BFC][2012-12-18T15:37:04]: Skipping dependency registration on package with no dependency providers: dotNetFx35setup.exe
[1918:1BFC][2012-12-18T15:37:04]: Plan 1 msi features for package: MechWarrior_Online.msi
[1918:1BFC][2012-12-18T15:37:04]: Planned feature: MechWarriorOnlineInstall, state: Absent, default requested Unknown, ba requested: Unknown, execute action: None, rollback action: None
[1918:1BFC][2012-12-18T15:37:04]: Setting string variable 'WixBundleRollbackLog_MechWarrior_Online.msi' to value 'C:\Users\Tobias\AppData\Local\Temp\MechWarrior_Online_20121218153634_0_MechWarrior_Online.msi_rollback.log'
[1918:1BFC][2012-12-18T15:37:04]: Setting string variable 'WixBundleLog_MechWarrior_Online.msi' to value 'C:\Users\Tobias\AppData\Local\Temp\MechWarrior_Online_20121218153634_0_MechWarrior_Online.msi.log'
[1918:1BFC][2012-12-18T15:37:04]: Planned package: vcredist_x86.exe, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1918:1BFC][2012-12-18T15:37:04]: Planned package: dotNetFx35setup.exe, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1918:1BFC][2012-12-18T15:37:04]: Planned package: MechWarrior_Online.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[1918:1BFC][2012-12-18T15:37:04]: Plan complete, result: 0x0
[1918:1BFC][2012-12-18T15:37:04]: Apply begin
[1918:1BFC][2012-12-18T15:37:04]: Caching bundle from: 'C:\Users\Tobias\AppData\Local\Temp\{74d11f91-05cc-44f6-8e49-94fe7f33c79b}\.be\MechWarriorOnline.exe' to: 'C:\Users\Tobias\AppData\Local\Package Cache\{74d11f91-05cc-44f6-8e49-94fe7f33c79b}\MechWarriorOnline.exe'
[1918:1BFC][2012-12-18T15:37:04]: Registering bundle dependency provider: {74d11f91-05cc-44f6-8e49-94fe7f33c79b}, version: 1.2.0.0
[1918:1C10][2012-12-18T15:37:04]: Verified acquired payload: MechWarrior_Online.msi at path: C:\Users\Tobias\AppData\Local\Package Cache\.unverified\MechWarrior_Online.msi, moving to: C:\Users\Tobias\AppData\Local\Package Cache\{F8511A0F-D91D-4E3D-A59C-3CA8FB8EAFE8}v1.2.0.0\MechWarrior Online.msi.
[1918:1C10][2012-12-18T15:37:04]: WIXSTDBA: OnCacheAcquireProgress() - container/package: MechWarrior_Online.msi, payload: MechWarrior_Online.msi, progress: 2158592, total: 2158592, overall progress: 100%
[1918:1C10][2012-12-18T15:37:04]: WIXSTDBA: OnProgress() - progress: 0%, overall progress: 50%
[1918:1BFC][2012-12-18T15:37:04]: Applying execute package: MechWarrior_Online.msi, action: Install, path: C:\Users\Tobias\AppData\Local\Package Cache\{F8511A0F-D91D-4E3D-A59C-3CA8FB8EAFE8}v1.2.0.0\MechWarrior Online.msi, arguments: ' ARPSYSTEMCOMPONENT="1" INSTALLLOCATION="C:\Games\Piranha Games\MechWarrior Online"'
[1918:1BFC][2012-12-18T15:37:04]: WIXSTDBA: OnExecuteProgress() - package: MechWarrior_Online.msi, progress: 0%, overall progress: 0%
[1918:1BFC][2012-12-18T15:39:24]: Error 0x80070643: Failed to install MSI package.
[1918:1BFC][2012-12-18T15:39:24]: Error 0x80070643: Failed to configure per-user MSI package.
[1918:1BFC][2012-12-18T15:39:24]: Applied execute package: MechWarrior_Online.msi, result: 0x80070643, restart: None
[1918:1BFC][2012-12-18T15:39:24]: Error 0x80070643: Failed to execute MSI package.
[1918:1BFC][2012-12-18T15:39:24]: Skipped rollback of package: MechWarrior_Online.msi, action: Uninstall, already: Absent
[1918:1BFC][2012-12-18T15:39:24]: WIXSTDBA: OnProgress() - progress: 0%, overall progress: 0%
[1918:1BFC][2012-12-18T15:39:24]: Applied rollback package: MechWarrior_Online.msi, result: 0x0, restart: None
[1918:1BFC][2012-12-18T15:39:24]: Removing cached package: MechWarrior_Online.msi, from path: C:\Users\Tobias\AppData\Local\Package Cache\{F8511A0F-D91D-4E3D-A59C-3CA8FB8EAFE8}v1.2.0.0\
[1918:1BFC][2012-12-18T15:39:24]: Removed bundle dependency provider: {74d11f91-05cc-44f6-8e49-94fe7f33c79b}
[1918:1BFC][2012-12-18T15:39:24]: Removing cached bundle: {74d11f91-05cc-44f6-8e49-94fe7f33c79b}, from path: C:\Users\Tobias\AppData\Local\Package Cache\{74d11f91-05cc-44f6-8e49-94fe7f33c79b}\
[1918:1BFC][2012-12-18T15:39:24]: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

#2 Acid Phreak

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Posted 18 December 2012 - 06:54 AM

hi there

try this
http://mwomercs.com/...-this-may-help/

Quote

Step 1: Updates!
First, we'll make sure that all your software is up to date. In addition of verifying your drivers and framework 4.0, click the following links to make sure some other vital updates are made on your computer:

** 1) .NET: http://www.microsoft...?id=22
** 2) C++: http://www.microsoft...ls.aspx?id=5555
** 3) DirectX: http://www.microsoft...ails.aspx?id=35


i noted ur name is Tobias? are u german? if yes read this too pls. may possibly ur problem here.
http://mwomercs.com/...iel-nicht-mehr/

Edited by Acid Phreak, 18 December 2012 - 06:57 AM.

#3 Tobberoth

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Posted 18 December 2012 - 08:07 AM

View PostAcid Phreak, on 18 December 2012 - 06:54 AM, said:

hi there

try this
http://mwomercs.com/...-this-may-help/


i noted ur name is Tobias? are u german? if yes read this too pls. may possibly ur problem here.
http://mwomercs.com/...iel-nicht-mehr/

Thanks for trying to help. Unfortunately, I already have the latest versions of .NET, C++ runtime and DirectX. I'm also not German, I'm Swedish.

#4 Tobberoth

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Posted 18 December 2012 - 08:11 AM

Update: I was able to get it to work! The error is very strange, but I'm pretty sure the problem is that I had another program called Launcher.exe running (iCCups anti-cheat launcher).

I recommend the developers fix their installer to only react to it's own ID instead of other programs :(

#5 Acid Phreak

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Posted 18 December 2012 - 08:26 AM

good find ;)

you have to report that to the support.

and have fun with MWO.

#6 MikhaVT

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Posted 20 January 2013 - 05:20 PM

ahh yes i encountered this issue as well, i had the warthunder launcher running in the background
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