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Devs Ignoring Their Own Game Forums Due To "negative" Feedback, Tell Them On Facebook What You Think.


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#281 ltwally

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Posted 20 January 2013 - 06:46 PM

View PostPaul Inouye, on 16 January 2013 - 02:13 PM, said:

You're assuming we don't read the forums (which the majority of us DO) based off your interpretation of this?

A: It's hard not to have it affect one at all; generally it just makes people around the office less likely to read over the forums. I still do though, and for every negative/unrealistic expection filled post, there are dozens of PM's, emails, and threads that are the opposite. Also, we're dealing with long-time fans of a very old IP, so we expect people to be passionate. If I could have any one thing though, it would be the understanding that: A) we're barely a year into development, and :) the poor guys are usually here till 10-11pm, so the 'you're just lazy' posts are unnecessary and flat out wrong. [Garth]

I personally go through the forums every day (including weekends and after work). I know you're all clamoring for information but there's a time and place for every bit of info we release. Hot topic: ECM... yes... I've got a write up on our stance on the situation but I will not release it until I can confirm 2 features I want in the game before I do so.

All I can say right now is please be patient. Contrary to what a vocal minority might think, we are not ignoring you.



What I would like to know -- and please do not mistake this as a demand -- is this:

Why did you (PGI / IGP) roll out ECM in such an obviously overpowered condition to begin with? Would it not have made far more sense to roll it out in a weakened/sane condition, and then ramp it up?

Your (PGI's) method resulted in sweeping changes to game play, combat roles and basic balance. And not for the better. And we have to wait for you (PGI) to get around to fixing what is obviously broken.

If you (PGI) had brought ECM with effects more in line with TT / canon, it might have been fine right there. Or, over a (relatively short) period of time, you could have improved it until it was worth its weight. Sort of like Beagle, only Beagle still isn't worth its weight.

I just don't understand the mentality behind this method. It does not incite purchasing MW:O. Quite the opposite; it pushes players away.

So... why?

#282 Kanaric

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Posted 20 January 2013 - 06:48 PM

well remember this is a game where the devs remove knockdowns just because hes trolled and keep the K2 ballistic mounts in the torso instead of the arms where they should be because they use that mech.

#283 Draxtier

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Posted 20 January 2013 - 08:36 PM

There are people at PGI whose job it is to read the forums, among other things. They're called community managers. They sift through all of the feedback, both positive and negative, respond where appropriate, and bring the opinions from the community to the developers in a more comprehensive and constructive manner than the forums themselves. Their workload likely causes the the most aggravation and provides the least job satisfaction.

Then there are also engineers, programmers, artists, level designers and various other jobs done by people with PGI. These people can do their jobs perfectly well without ever reading the forums, and if negativity is the only thing they get from reading posts here, why would they choose to expose themselves to that?

Finally there are developers. The folks who make design decisions and assign tasks to the engineers, programmers, artists, level designers et al. The devs may or may not read forum threads directly at their own prerogative, but they will absolutely be getting information on what the community has to say through the community managers... 'cause that's a very big part of the community manager's job.

#284 TehCable

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Posted 14 February 2013 - 11:06 AM

View PostPaul Inouye, on 16 January 2013 - 02:13 PM, said:

Hot topic: ECM... yes... I've got a write up on our stance on the situation but I will not release it until I can confirm 2 features I want in the game before I do so.

All I can say right now is please be patient. Contrary to what a vocal minority might think, we are not ignoring you.



Paul, it's been a month since you told us that you already have a write up on your stance on ECM. Has there been any word at all on this since? WTF, man? Why can't you trust us with your super secret plans for ECM? Could you at least give us the broad strokes?

Waiting patiently and all, but it sucks to be completely in the dark.

#285 TehCable

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Posted 14 February 2013 - 11:52 AM

Wow, super ******* move from Paul on the "Open Letter to Paul..." thread I wrote today. He responds by quoting the post I quoted above (which I had already referenced in the open letter), and then locks the thread. Such a nice guy.

#286 Congzilla

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Posted 14 February 2013 - 11:57 AM

View PostTehCable, on 14 February 2013 - 11:06 AM, said:



Paul, it's been a month since you told us that you already have a write up on your stance on ECM. Has there been any word at all on this since? WTF, man? Why can't you trust us with your super secret plans for ECM? Could you at least give us the broad strokes?

Waiting patiently and all, but it sucks to be completely in the dark.

It was the PPC change, which is not in effect yet. Relax.

#287 bloodnor

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Posted 14 February 2013 - 12:04 PM

I LOVE THE DEVS.

GARTH MARRY ME. THEY MAY NOT UNDERSTAND OUR LOVE BUT THEY WILL ACCEPT IT (SHAKES FIST)

#288 ItsAPotato

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Posted 14 February 2013 - 12:12 PM

In b4 lock (again...again...)

#289 Felicitatem Parco

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Posted 14 February 2013 - 12:13 PM

This thread is not constructive in any way, it's just a thread where people complain about the Developers. Moving away from the General Discussion forums at this time, and into the jettisoned Communications. It's not in the depths, yet, but maybe soon.

#290 Mike Forst

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Posted 14 February 2013 - 01:40 PM

Hello thread

#291 Mike Forst

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Posted 14 February 2013 - 04:46 PM

I'm just being friendly

#292 Wales Grey

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Posted 14 February 2013 - 05:21 PM

View PostMike Forst, on 14 February 2013 - 04:46 PM, said:

I'm just being friendly

God forbid.



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