291 replies to this topic

[LaserAngel]

Paul I'd like to thank you today, along with Thomas and Matt lately, for coming down to interact with us. I know you have your jobs. We just get frustrated when we have to learn things first outside of the forums along with the lack of progress in certain areas. These are the MWO forums are they not? And yet I learn more stumbling over on 4chan or reddit than I do here.

[KovarD]

Pok Gai, on 16 January 2013 - 02:25 PM, said:

Finally, a response from devs on ECM.. That what it takes to get a reply folks.

Point proven: USE OTHER PUBLiC MEDIUMS IF YOU FEEL IGNORED OR CENSORED.

Thanks to all those who put a face to their comments.

So you will betch everytime to try to get attention????

Edited by KovarD, 16 January 2013 - 02:40 PM.

[Kraven Kor]

Garrath, on 16 January 2013 - 02:17 PM, said:

Thank you for the reply Paul. If you would have said something like this earlier, it would have had a huge impact on the anger levels. Silence for so long on the ECM issues and no comment on Q&A at all etc, just compounded the frustration level.

They have said something like this a dozen times.

It calms folks down usually for about 3 hours before the next round of "WHY DON'T DEVS LISTEN? PGI IS TURRIBLE!" starts.

[LaserAngel]

Kraven Kor, on 16 January 2013 - 02:39 PM, said:

They have said something like this a dozen times.

It calms folks down usually for about 3 hours before the next round of "WHY DON'T DEVS LISTEN? PGI IS TURRIBLE!" starts.

Posts are forgotten easily around here or are taken to strongly as promises. I've been talking about DHS and heavy energy weapons for nearly 2 months now. Even back in December we were linking back to posts from November that everyone had forgot about.

[Pok Gai]

KovarD, on 16 January 2013 - 02:39 PM, said:

So you will betch everytime to try to get attention????

Whatever it takes, if it takes a bat to their face, so be it.

Results are everything, otherwise they think they can get away with it.

[Elkarlo]

Paul Inouye, on 16 January 2013 - 02:13 PM, said:

You're assuming we don't read the forums (which the majority of us DO) based off your interpretation of this?

A: It's hard not to have it affect one at all; generally it just makes people around the office less likely to read over the forums. I still do though, and for every negative/unrealistic expection filled post, there are dozens of PM's, emails, and threads that are the opposite. Also, we're dealing with long-time fans of a very old IP, so we expect people to be passionate. If I could have any one thing though, it would be the understanding that: A) we're barely a year into development, and the poor guys are usually here till 10-11pm, so the 'you're just lazy' posts are unnecessary and flat out wrong. [Garth]

I personally go through the forums every day (including weekends and after work). I know you're all clamoring for information but there's a time and place for every bit of info we release. Hot topic: ECM... yes... I've got a write up on our stance on the situation but I will not release it until I can confirm 2 features I want in the game before I do so.

All I can say right now is please be patient. Contrary to what a vocal minority might think, we are not ignoring you.

Sorry to say this Paul, but again wrong,

You have here a Corner called Developers Blog, maybe making a real Developers Blog with
Announcements would be Deflame this Forum. Yes it would raise some Expectations (but there had been a lot) about
Nerfes Patches etc. But a simple Message:

Currently we are Investigation further Balancing Issues in the Connection with ECM.
We want to test two Modules which should work as Counter for ECM first.
Further Informations are comming soon.


Such a Message about 2 Weeks earlier would have killed tons of Negativ Flamings here,
especially as at one Point your commend: ECM is working as intended was quoted.

The same is about the Netcode stuff, it is somewhere buried here in the Forum and it will simply die.
But such Informations should be highlighted and highlighted EARLY before a ****storm goes out of Hands.


Lot of Time of the Dev's was wasted Monitoring the Forum about the whole Messages this Mess generated
and what could have been prevented.

So please putt up a Corner where it is easy to find and Highlighted.

But Thanks for the Information.
But they should be copied into the Developers Blog FAST, because nobody did quote them so they simply went down here.

[Solis Obscuri]

Paul Inouye, on 16 January 2013 - 02:13 PM, said:

I personally go through the forums every day (including weekends and after work).

[Noth]

Paul Inouye, on 16 January 2013 - 02:13 PM, said:

I've got a write up on our stance on the situation but I will not release it until I can confirm 2 features I want in the game before I do so.

All I can say right now is please be patient. Contrary to what a vocal minority might think, we are not ignoring you.

Thank you for the response, but I just want to express my concern on this. If these features are hard counters to ECM, then it is just going to increase the arms race feeling of the game. It will turn into this. ECM will becomes useless since it's so powerful everyone takes these hardcounters, or it will become kinda like it is now with the most hardcounters on teh opposite team has a huge advantage.

If these features are a soft counter, they will probably end up like TAG. Possible, but rarely worth the effort to employ. Basically I feel that as long as the ECM remains a hardcounter to so many things, it can't be balanced well.

[Garrath]

Kraven Kor, on 16 January 2013 - 02:39 PM, said:

They have said something like this a dozen times.

It calms folks down usually for about 3 hours before the next round of "WHY DON'T DEVS LISTEN? PGI IS TURRIBLE!" starts.

Really? Let's see you find 2, let alone a dozen, dev posts relating to ECM being revised and or looked at on these forums.

Dev Blog - no
Q/A - no
Command Chair - no
200+pages of ECM Feedback/complaint threads? - none I could find without spending 20 hours reading

Point being, the devs have means of communication set up here. If they used it, the frustration would be a lot less. That's my sincere suggestion to PGI. At least for subjects/issues as game impacting as this.

Edited by Garrath, 16 January 2013 - 03:53 PM.

[Odins Fist]

Easyvue, on 16 January 2013 - 02:22 PM, said:

Guys leave the devs alone. They are making a game we love and are trying to get more players to keep it going. We are sabotaging ourselves

.
Ourselves..??? Wait a minute a founders tag with only 8 posts..?? How much relevant info can be contributed in 8 posts.
.
Something seems fishy about "Founders Tag" with only 8 posts...!! LOL

[Solis Obscuri]

Solis Obscuri, on 15 January 2013 - 07:58 PM, said:

The forums can get raucous and whiny, true, but I've seen far worse.

And frankly, putting up with some forum trolls is probably better in the long term than going into an echo chamber of professional sycophants and people who are completely ignorant of how your game plays, write the people who do understand it off as a "vocal minority" and make decisions that run your game into the ground in the process...

Paul Inouye, on 16 January 2013 - 02:13 PM, said:

a vocal minority

OHGOD

Edited by Solis Obscuri, 16 January 2013 - 04:33 PM.

[Inertiaman]

If there weren't value in small-group data then focus groups would not exist. Vocal minority my hairy nuts. Communication has simply been poor.

[Noth]

Inertiaman, on 16 January 2013 - 04:50 PM, said:

If there weren't value in small-group data then focus groups would not exist. Vocal minority my hairy nuts. Communication has simply been poor.

Focus groups pull people from more than just fans of the IP. Thus they typically give a better overall picture of the actual standing of the item than a forum full of passionate fans of the IP.

[Inertiaman]

Focus group can pull people from any segment you want as long as you know how to intone the effect of the corresponding psychology atop the data.

[Noth]

Inertiaman, on 16 January 2013 - 05:15 PM, said:

Focus group can pull people from any segment you want as long as you know how to intone the effect of the corresponding psychology atop the data.

That defeats the purpose of the focus group and biases their input.

[Pok Gai]

Thanks again to all those who helped demonstrate the point that your concerns are better recieved and responded to outside this forum on other mediums discussing this game, especially if you feel ignored or are unfairly censored.

It's good to see this MWO getting the feedback it deserves out there, be it good or bad, as it keeps the devs on the nose and not ignored or disregarded as many have been as of late.

If not for the so called "vocal minority" it would of been just more of the same old silence.

Facebook ftw

Edited by Pok Gai, 16 January 2013 - 05:38 PM.

[GalaxyBluestar]

Paul Inouye, on 16 January 2013 - 02:13 PM, said:

You're assuming we don't read the forums (which the majority of us DO) based off your interpretation of this?

A: It's hard not to have it affect one at all; generally it just makes people around the office less likely to read over the forums. I still do though, and for every negative/unrealistic expection filled post, there are dozens of PM's, emails, and threads that are the opposite. Also, we're dealing with long-time fans of a very old IP, so we expect people to be passionate. If I could have any one thing though, it would be the understanding that: A) we're barely a year into development, and the poor guys are usually here till 10-11pm, so the 'you're just lazy' posts are unnecessary and flat out wrong. [Garth]

I personally go through the forums every day (including weekends and after work). I know you're all clamoring for information but there's a time and place for every bit of info we release. Hot topic: ECM... yes... I've got a write up on our stance on the situation but I will not release it until I can confirm 2 features I want in the game before I do so.

All I can say right now is please be patient. Contrary to what a vocal minority might think, we are not ignoring you.

wish you gave us that kinda reply about knockdowns, this was professional. simply shouting NO is not.

funny how it's suddenly emerged again, old haunts... they're coming back! the problems they don't go away!!!!!

still this thread should be locked now, it's a stupid idea to clog up everywhere else when the forum was made for it.

Welcome to forums. The first rule of forums is: you do not talk outside forums. The second rule of forums is: you DO NOT talk about forums outside forums!

[Pok Gai]

That's what PGI would want too, but having treated users the way they have, too late now.
It's also refreshing that many loud mouth fanboys don't go on facebook, or hide their names and pics, it seems speaking whilst being accountable is too much for them.. Leave the faceless keyboard warriors here and go on a medium where you can show your face and others have to show theirs.. Makes for a more substantial exchange.

[Pok Gai]

Edited by Pok Gai, 16 January 2013 - 07:10 PM.

[MustrumRidcully]

Paul Inouye, on 16 January 2013 - 02:13 PM, said:

I personally go through the forums every day (including weekends and after work). I know you're all clamoring for information but there's a time and place for every bit of info we release. Hot topic: ECM... yes... I've got a write up on our stance on the situation but I will not release it until I can confirm 2 features I want in the game before I do so.

All I can say right now is please be patient. Contrary to what a vocal minority might think, we are not ignoring you.

Such posts are helpful. Even if you can't give us specific reaction yet, knowing something is in the works is helpful. It reduces the need to repeat oneself in hope of finally getting heard, because - okay, you hear us apparantly.

Whether we'll like what you come up with we don't know yet, but at least we have something.