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Bug Reports?


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#1 E46

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Posted 31 January 2013 - 05:35 PM

Hi,

I'm not a big forum-poster so please excuse me for asking- Is there a way to submit bug reports?

Today I had a match where I had the yellow sunbeam screen where the WAITING FOR PILOTS screen loads remain after the match started. At this time I also had no HUD.

The next match I joined I was thankful that I had a full HUD and no sunbeam across the screen, but someone was stating in general chat how the mechs had some or no textures or were half-loaded.

Then I took two PPC shots at an enemy at range while they fired missiles at me. I jumped off the bridge to avoid the missiles and was like 'nice', then the screen said VICTORY EXIT MISSION and gave me the xp screen for everyone-- but everyone else was still playing. I could hear BASE IS BEING CAPTURED in the background and gun and laser noises 'ENEMY BASE IS BEING CAPTURED'.

Then it booted me like the game was over.

As a beta tester I think of ways to provide feedback. Can I retrieve logs that might be useful to you? How do you submit a bug report?

I clicked in the vote on the 'Known Issues' page regarding no HUD.

The no-HUD is not common, but also not the first time I've seen it.

The yellow band across the screen not going away was a first, as was the Victory when the game was still going on.

Maybe those PPC shots were so well placed that I just won.

Please let me know if I can provide any useful info.

Thanks,

#2 Hoax415

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Posted 10 March 2013 - 11:09 AM

So nobody knows how to submit a bug report? Good beta.

#3 Egomane

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Posted 10 March 2013 - 11:13 AM

There are two ways of submitting a bug report.

The first is to click on the link named Support at the top of the page. It will give you further instructions.

The second is a report in the patch feedback sub-forum.


Closed as it is not a suggestion topic.

Edited by Egomane, 10 March 2013 - 11:13 AM.






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