Jump to content

[Solved] Mwo, Get Your Act Together.


15 replies to this topic

#1 Svenz

    Member

  • PipPip
  • Bad Company
  • Bad Company
  • 32 posts
  • LocationLatvia

Posted 10 February 2013 - 09:56 AM

Toaday i tried to buy a catapult c-4, bought, with mc, cause i'm not patient enough, what does the game do? Give me a freaking Flame.....why in the holy hell??!?! et even was defaultly named catapult c-4....(facepalm)

Mc gone...whatever....no biggie.....but the game doesn't allow me to buy ANY NEW MECHS EVEN WITH C-BILS....I now have 3,something mil c-bils, i can't even buy a freking commando, not enough c-bills.

And i am ranting it here, because i can't find a way to submit an error ticket, or something !

P.s. Not to mention after new patch my Faction, which i changed in mwomercs.com, is shown house marik or whatever, MINE IS free rasalhague republic, and the stupid game still shows in home screen some house marik....

GET IT TOGETHER!

Edited by Svenz, 23 February 2013 - 04:34 AM.


#2 UraniumOverdose

    Member

  • PipPipPipPipPipPipPip
  • Survivor
  • Survivor
  • 648 posts
  • LocationBurning hot sphere of pure rage.

Posted 10 February 2013 - 09:58 AM

Support@mwomercs.com

#3 Particle Man

    Member

  • PipPipPipPipPipPipPipPip
  • FP Veteran - Beta 1
  • FP Veteran - Beta 1
  • 1,029 posts
  • LocationPhoenix, AZ

Posted 10 February 2013 - 10:01 AM

there's a big giant "Support" button at the top of every page.

#4 Star Colonel Mustard Kerensky

    Member

  • PipPipPipPipPipPip
  • Legendary Founder
  • Legendary Founder
  • 488 posts
  • LocationNarnia

Posted 10 February 2013 - 10:01 AM

Support is going to LOVE you....

#5 Codejack

    Dezgra

  • PipPipPipPipPipPipPipPip
  • 1,530 posts
  • LocationChattanooga, TN

Posted 10 February 2013 - 10:01 AM

View PostUraniumOverdose, on 10 February 2013 - 09:58 AM, said:

Support@mwomercs.com


...or you could just print it out and throw it away yourself.

#6 Svenz

    Member

  • PipPip
  • Bad Company
  • Bad Company
  • 32 posts
  • LocationLatvia

Posted 10 February 2013 - 10:03 AM

Thank you....not an often guest here ;)

#7 InsaneWolf

    Member

  • PipPipPip
  • Mercenary
  • Mercenary
  • 60 posts
  • LocationNC

Posted 10 February 2013 - 10:03 AM

View PostAstroniomix, on 10 February 2013 - 10:01 AM, said:

Support is going to LOVE you....


..... Seriously

#8 Yokaiko

    Member

  • PipPipPipPipPipPipPipPipPipPip
  • Bad Company
  • Bad Company
  • 6,775 posts

Posted 10 February 2013 - 10:13 AM

I'd rather have the flame .....really.

#9 Kain

    Member

  • PipPipPipPipPipPip
  • 460 posts
  • LocationZenith-Jumppoint, Tukayyid

Posted 10 February 2013 - 10:25 AM

support@mwomercs.com

support@mwomercs.com

support@mwomercs.com

Edited by Kain, 10 February 2013 - 10:26 AM.


#10 Ryvucz

    Zunrith

  • PipPipPipPipPipPipPipPipPip
  • 2,839 posts
  • LocationColorado Springs, Colorado

Posted 10 February 2013 - 11:12 AM

If the default name was Catapult C-4, I would log out and log back in to see if it was just a visual mech bug (people get the strangest bugs in mech lab).

If you logged back in and it still was a Flame, then I would contact support with details.

The faction display is a bug that they are working on.

#11 AlexEss

    Member

  • PipPipPipPipPipPipPipPipPip
  • FP Veteran - Beta 1
  • FP Veteran - Beta 1
  • 2,491 posts
  • Locationthe ol north

Posted 10 February 2013 - 11:33 AM

View PostSvenz, on 10 February 2013 - 10:03 AM, said:

Thank you....not an often guest here ;)


We can tell. No worries though. Just next time less emotion and more fact.

Also to save you time alwasy try the following steps before going on the forum or contacting support.

1: Log out and shut down the game
2: Start the game and log in as usual, if the problem is solved good. If it is not
3: Re-install the game then do step 2. Still having a problem
4: Make a ticket to support in a polite language and with as much details as you can manage.. Do NOT use foul language.

Best of luck in getting this situation solved.

#12 Chunkylad

    Member

  • PipPipPipPipPipPip
  • FP Veteran - Beta 1
  • FP Veteran - Beta 1
  • 295 posts
  • LocationIn a place called reality.

Posted 10 February 2013 - 11:37 AM

View PostYokaiko, on 10 February 2013 - 10:13 AM, said:

I'd rather have the flame .....really.

For MC I entirely agree. Nothing beats that 30% c-bill boost, makes cashgrinding so fast. If you were viewing the listing under heavies in the mech bay, that was most likely a misclick on your part, I have never had a single issue purchasing ANYTHING in the game, I have $160 into the game so you can't tell me I haven't tried everything with MC.

Edit: Even if it is a dragon ;)

Edited by Chunkylad, 10 February 2013 - 11:40 AM.


#13 Svenz

    Member

  • PipPip
  • Bad Company
  • Bad Company
  • 32 posts
  • LocationLatvia

Posted 20 February 2013 - 02:34 AM

Well....that went fine....it is resolved and i'm satisfied with support.
mc refunded....and i can buy mech with c bills, because after the mixup i could buy ANY mechs....so i'm good :lol:

Edited by Svenz, 23 February 2013 - 04:34 AM.


#14 Dagnome

    Member

  • PipPipPipPipPipPipPip
  • FP Veteran - Beta 1
  • FP Veteran - Beta 1
  • 906 posts
  • LocationNew Hampster

Posted 20 February 2013 - 02:41 AM

View PostSvenz, on 10 February 2013 - 09:56 AM, said:

Toaday i tried to buy a catapult c-4, bought, with mc, cause i'm not patient enough, what does the game do? Give me a freaking Flame.....why in the holy hell??!?! et even was defaultly named catapult c-4....(facepalm)

Mc gone...whatever....no biggie.....but the game doesn't allow me to buy ANY NEW MECHS EVEN WITH C-BILS....I now have 3,something mil c-bils, i can't even buy a freking commando, not enough c-bills.

And i am ranting it here, because i can't find a way to submit an error ticket, or something !

P.s. Not to mention after new patch my Faction, which i changed in mwomercs.com, is shown house marik or whatever, MINE IS free rasalhague republic, and the stupid game still shows in home screen some house marik....

GET IT TOGETHER!

Im glad they resolved it... you really didn't need to post a thread about it. There is a big SUPPORT button at the top of the webpage :lol:

Edited by Dagnome, 20 February 2013 - 02:41 AM.


#15 GalaxyBluestar

    Member

  • PipPipPipPipPipPipPipPipPip
  • 3,748 posts
  • Location...

Posted 20 February 2013 - 02:43 AM

me guess op feels like this now...

dontsupport@mwomercs.com

dontsupport@mwomercs.com

dontsupport@mwomercs.com

#16 Cybermech

    Tool

  • PipPipPipPipPipPipPipPipPip
  • 2,097 posts

Posted 20 February 2013 - 02:47 AM

hey svenz, welcome to the community.

could you change title of thread to include: [Solved]Mwo, Get Your Act Together.

to do this, edit top post then select FULL editor.

anyways glad your problem has been fixed





4 user(s) are reading this topic

0 members, 4 guests, 0 anonymous users