Marchant Consadine, on 12 February 2013 - 01:41 PM, said:
Referring to you quoting my reply (did you even read the quoted posts above it), not that you would be wrong on the grand scale of this thread
Ok let me be blunt. I've worked IT. IT see not-IT people in one of two groups. People we like to help because they don't give us headaches, and people we do not like to help, because they DO give us headaches.
IT is not the Force, it's not religion, it's ways are not mysterious, and yet millions of people need help with tech they do not understand. I have taken calls from people who took an hour to inform me that they were in a blackout and that they had NO idea this would impact their computers performance in any way. Yes, thay called to ask for help to get their computer worrking, I kid you not. People who have not plugged in their computers, people who think the monitor should be pointed at devices so the computer "sees" it, people who think the CD tray is a cupholder... the list is endless and frankly gives me a headache just to recall it.
So when I see this part of your post, which I was DIRECTLY replying to:
Marchant Consadine, on 12 February 2013 - 01:19 PM, said:
What I see is someone who is more probably in the gray area between ITs grouping. The fact is IT techs, 99 times out of a hundred, do what you describe here as a RULE. It isn't a good idea, it is in fact, common everyday practice. You're assumption was that they did not do this because they went over time. This too, happens all the time, hence why we IT folks worth our salt do over-estimate maintenance time. Coders do, too.
Did I look at posts you quoted? Yes. But I was not replying to THEM, I was replying to YOU.