234 replies to this topic

[Kyle Polulak]

All Crash and Stability related posts will be merged into this thread for simplified reference and overview.

Please attempt to respond to the following questions in your responses:

• Was any error message provided with the crash, if so, which?
  
• Where in the game or menus did the crash occur?
  
• What steps had been taken prior to the crash occurring?
  
• Does the crash re-occur for you if repeating those same steps?
  
• What are your video settings, did you change them since last patch?
  
• What are your System specs? (You can include them in a [spoiler] [ /spoiler])

[MasterGoa]

To answer your question about my theory on freezes, the game would freeze
just after using the chat, but not while using it.

Using the suggested FPS cap did not help unfortunately.

This is in relation to this topic:

https://mwomercs.com...93#entry1916093

Cheers!

[JamesT Kirk]

Just got a crash after a battle back in mechlab, when I tried to choose another Mech (Commando) for the next battle.
Mech-Status on the left only showed multiple 'Nan' and game froze.
Had to quit it via taskmanager.

[August55]

Crash to Desktop while in game. First patched this has happened in a long time.

[Tarmac]

Program keeps freezing during the patch at "Finalizing patch 1/2" .

It pops up a "Are you sure you wanna quit?" prompt, then just stops.

[Spido]

Tarmac, on 19 February 2013 - 11:51 AM, said:

Program keeps freezing during the patch at "Finalizing patch 1/2" .

It pops up a "Are you sure you wanna quit?" prompt, then just stops.

Same one here with the excemption that it pops up on the 2nd patch finalization

[Punkkiller]

same here 2nd patch finalization

[everwake]

Tarmac, on 19 February 2013 - 11:51 AM, said:

Program keeps freezing during the patch at "Finalizing patch 1/2" .

It pops up a "Are you sure you wanna quit?" prompt, then just stops.

I Have the exact same problem...

[Wispsy]

same

[Noobert]

same here froze on finalization, tried restarting launcher 3 times and restarted pc still froze

[stjobe]

The issue seems to be this:

2013-02-19 21:15:33 - main  - Create a backup of C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D11.dll
2013-02-19 21:15:33 - main  - Replacing base file C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D11.dll
2013-02-19 21:15:34 - main  - Failed swapping files!!!
2013-02-19 21:15:34 - main  - Exception: The process cannot access the file 'C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D11.dll__new' because it is being used by another process.
2013-02-19 21:15:34 - main  - Caught exception in completePatch(): The process cannot access the file 'C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D11.dll__new' because it is being used by another process.
2013-02-19 21:15:34 - main  - Caught an exception somewhere in the patcher.  Closing down...
2013-02-19 21:15:34 - main  - Exception messages:
2013-02-19 21:15:34 - main  - The process cannot access the file 'C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D11.dll__new' because it is being used by another process.

It can be different files (had it report on the main executable as well), but the patcher crashes there.

[Noobert]

same do you want to quit prompt too, plz fix i need to play alpine map like NOW 8"^(

[BINDLETORC]

same.

[stjobe]

Courtesy of Ptownsen:

Ptownsen, on 19 February 2013 - 12:11 PM, said:

after deleting the following files the patche goes on with 2of2
CryRenderD3D9.dll
CryRenderD3D11.dll
mwoclient.exe

the old one, the new one and the one which is written like above.

continue patching more infos when done

edit1: redownloading deletet files, looks fine so far
edit2: done downloading, and searching for a game. looks good now for me

Worked for me.

Edited by stjobe, 19 February 2013 - 12:24 PM.

[MilkyMeal]

I tried that fix but didnt work for me. How do you pull up that list where it shows you the errors?

[stjobe]

MilkyMeal, on 19 February 2013 - 12:29 PM, said:

I tried that fix but didnt work for me. How do you pull up that list where it shows you the errors?

It's in C:\Games\Piranha Games\MechWarrior Online\Bin32\PatcherLogs\frontend_patcher_log.txt

[Luke Garrad]

Sometimes when I connect to a game before the loading screen pops up the game crashes to desktop and I get this error message. This is since todays patch.

[RolleRocker]

Luke Garrad, on 19 February 2013 - 12:32 PM, said:

Sometimes when I connect to a game before the loading screen pops up the game crashes to desktop and I get this error message. This is since todays patch.

I get this evry time.

[Punkkiller]

stjobe, on 19 February 2013 - 12:24 PM, said:

Courtesy of Ptownsen:


Worked for me.

worked too thx ^^

[BINDLETORC]

Thanks stjobe. this worked for me.