76 replies to this topic

[Candun]

im having the same problem with the regular game as i'am with the 12 v 12 i hit play and game freezes get a pop up that says MWO has stopped working, close program Problem Event Name: APPCRASH
Application Name: MWOClient.exe
Application Version: 3.4.1.4418
Application Timestamp: 51f05ada
Fault Module Name: StackHash_ba63
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 77760bd2
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: ba63
Additional Information 2: ba63ca3652d33a4a52b1606e5c006cbe
Additional Information 3: 21a5
Additional Information 4: 21a54a926b0c590057ac6cd2e9a0f287

[SantaDiego]

Can't play too, but i did not catch appcrash. Just pushing blue "play" button, then she's turn into grey "please wait" button and... Thats all. That starts right after today's patch.

Reinstalling client (2 times), restarting router, using MWORepairTool (4 times) and tambourine didnt helps.

Edited by SantaDiego, 30 July 2013 - 12:42 PM.

[Candun]

do you have the 12 v 12 installed? i just did a reinstall..no change

Edited by Candun, 30 July 2013 - 12:52 PM.

[Onth3dge]

having problems aswell

Problem signature:
Problem Event Name: APPCRASH
Application Name: MWOClient.exe
Application Version: 3.4.1.4418
Application Timestamp: 51f05ada
Fault Module Name: StackHash_ba63
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 774d0bd2
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: ba63
Additional Information 2: ba63ca3652d33a4a52b1606e5c006cbe
Additional Information 3: 21a5
Additional Information 4: 21a54a926b0c590057ac6cd2e9a0f287

[Donkehote]

same issue. i submitted a ticket. its the same issue i was having with the 12v12 client. im gonna try uninstalling the test client. i have already tried the repair tool, and re installed the entire client.

hopefully there will be a solution soon.

Problem signature:
Problem Event Name: APPCRASH
Application Name: MWOClient.exe
Application Version: 3.4.1.4418
Application Timestamp: 51f05ada
Fault Module Name: StackHash_ba63
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 7790f802
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 4105
Additional Information 1: ba63
Additional Information 2: ba63ca3652d33a4a52b1606e5c006cbe
Additional Information 3: c859
Additional Information 4: c859dcc0bdc85f8a3aff33dc3fc4bf18

Read our privacy statement online:
http://go.microsoft....88&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


and the crash log


BackupNameAttachment=" Build(4418) 30 Jul 13 (17 01 38)" -- used by backup system
Log Started at 07/30/13 17:01:38
Running 32 bit version
Executable: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe
FileVersion: 3.4.1.4418
ProductVersion: 3.4.1.4418
Using STLport C++ Standard Library implementation
Added MOD directory <engine> to CryPak
Executable Command Line: "C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe" flowthru

Total number of logical processors: 6
Number of available logical processors: 6
Total number of system cores: 6
Number of cores available to process: 6

Processor 0:
CPU: AuthenticAMD 
Family: 15, Model: 10, Stepping: 0
FPU: On-Chip
CPU Speed (estimated): 3.1 MHz
MMX: present
SSE: present
3DNow!: present
Serial number not present or disabled

Processor 1:
CPU: AuthenticAMD 
Family: 15, Model: 10, Stepping: 0
FPU: On-Chip
CPU Speed (estimated): 3.1 MHz
MMX: present
SSE: present
3DNow!: present
Serial number not present or disabled

Processor 2:
CPU: AuthenticAMD 
Family: 15, Model: 10, Stepping: 0
FPU: On-Chip
CPU Speed (estimated): 3.1 MHz
MMX: present
SSE: present
3DNow!: present
Serial number not present or disabled

Processor 3:
CPU: AuthenticAMD 
Family: 15, Model: 10, Stepping: 0
FPU: On-Chip
CPU Speed (estimated): 3.1 MHz
MMX: present
SSE: present
3DNow!: present
Serial number not present or disabled

Processor 4:
CPU: AuthenticAMD 
Family: 15, Model: 10, Stepping: 0
FPU: On-Chip
CPU Speed (estimated): 3.1 MHz
MMX: present
SSE: present
3DNow!: present
Serial number not present or disabled

Processor 5:
CPU: AuthenticAMD 
Family: 15, Model: 10, Stepping: 0
FPU: On-Chip
CPU Speed (estimated): 3.1 MHz
MMX: present
SSE: present
3DNow!: present
Serial number not present or disabled

[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'sys_spec_Quality' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'r_ssreflections' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_postprocessing' key 'r_UseEdgeAA' is not missing in default
Windows 7 64 bit (build 6.1.7600)
System language: English
Windows Directory: "C:\Windows"
Prerequisites...
* Installation of KB940105 hotfix required: no! (either not needed or already installed)
Local time is 17:01:38 07/30/13, system running for 2 minutes
16383MB physical memory installed, 14240MB available, 4095MB virtual memory installed, 13 percent of memory in use
PageFile usage: 28MB, Working Set: 19MB, Peak PageFile usage: 28MB,
Current display mode is 1920x1080x32, (Unknown graphics card)

[Zatharus Mathew deTora]

Howdy, thought I'd share my problems, too;

Problem Event Name: APPCRASH
Application Name: MWOClient.exe
Application Version: 3.4.1.4418
Application Timestamp: 51f05ada
Fault Module Name: StackHash_ba63
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 77ad0bd2
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: ba63
Additional Information 2: ba63ca3652d33a4a52b1606e5c006cbe
Additional Information 3: 21a5
Additional Information 4: 21a54a926b0c590057ac6cd2e9a0f287

Read our privacy statement online:
http://go.microsoft....88&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

BackupNameAttachment=" Build(4418) 30 Jul 13 (16 34 37)" -- used by backup system
Log Started at 07/30/13 16:34:37
Running 32 bit version
Executable: C:\Games\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe
FileVersion: 3.4.1.4418
ProductVersion: 3.4.1.4418
Using STLport C++ Standard Library implementation
Added MOD directory <engine> to CryPak
Executable Command Line: "C:\Games\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe" flowthru

Total number of logical processors: 4
Number of available logical processors: 4
Total number of system cores: 2
Number of cores available to process: 2

Processor 0:
CPU: AuthenticAMD 
Family: 15, Model: 1, Stepping: 2
FPU: On-Chip
CPU Speed (estimated): 4.1 MHz
MMX: present
SSE: present
3DNow!: not present
Serial number not present or disabled

Processor 1:
CPU: AuthenticAMD 
Family: 15, Model: 1, Stepping: 2
FPU: On-Chip
CPU Speed (estimated): 4.1 MHz
MMX: present
SSE: present
3DNow!: not present
Serial number not present or disabled

[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'sys_spec_Quality' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'r_ssreflections' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_postprocessing' key 'r_UseEdgeAA' is not missing in default
Windows 7 64 bit SP 1 (build 6.1.7601)
System language: English
Windows Directory: "C:\Windows"
Prerequisites...
* Installation of KB940105 hotfix required: no! (either not needed or already installed)
Local time is 16:34:38 07/30/13, system running for 19862 minutes
24481MB physical memory installed, 19423MB available, 4095MB virtual memory installed, 20 percent of memory in use
PageFile usage: 28MB, Working Set: 19MB, Peak PageFile usage: 28MB,
Current display mode is 1280x1024x32, (Unknown graphics card)

[Dark Ally]

Yeah I got the same problem: crash when i click play

Problem signature:
Problem Event Name: APPCRASH
Application Name: MWOClient.exe
Application Version: 3.4.1.4418
Application Timestamp: 51f05ada
Fault Module Name: StackHash_ba63
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 77320bd2
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105
Additional Information 1: ba63
Additional Information 2: ba63ca3652d33a4a52b1606e5c006cbe
Additional Information 3: 21a5
Additional Information 4: 21a54a926b0c590057ac6cd2e9a0f287

I checked my Directx, C++, and .NET and they are up to date. I also ran the repair tool from a Nov 2012 forum and it said nothing was wrong and still crashed after I ran it. I also tried reinstalling the game and still crashes.

edit: Oh and updated my graphic card driver and still crashes

Edit 2: Win 7 pro x64, AMD Phenom II X4 960T (4CPUs), 8 GB ram, GeForce GTX 660

Edited by Dark Ally, 30 July 2013 - 02:44 PM.

[Muriea MacRisa]

Exact same problem it looks like.

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: MWOClient.exe
  Application Version: 3.4.1.4418
  Application Timestamp: 51f05ada
  Fault Module Name: StackHash_ba63
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 00000000
  Exception Code: c0000005
  Exception Offset: 77640bd2
  OS Version: 6.1.7601.2.1.0.256.48
  Locale ID: 4105
  Additional Information 1: ba63
  Additional Information 2: ba63ca3652d33a4a52b1606e5c006cbe
  Additional Information 3: 21a5
  Additional Information 4: 21a54a926b0c590057ac6cd2e9a0f287

Win 7 Pro, full admin, AMD FX-8350, HD 6950, 8 GB RAM.

[SantaDiego]

Looks like AMD-optimization problem.

I have AMD FX-8350, HD 7850, 8GB RAM at win8 64bit.

Candun, on 30 July 2013 - 12:51 PM, said:

do you have the 12 v 12 installed? i just did a reinstall..no change

yes, i have. But i uninstall test-client to be sure. No effect. Seems to be a problem with AMD.

Looks like our Piranha guys tried to optimize game for INTEL, and dont care about those, who have AMD.

Edited by SantaDiego, 30 July 2013 - 03:01 PM.

[Zen Idiot]

same. hit play. doesn't do nothing. sad.

[Elysian]

ZenIdiot, on 30 July 2013 - 03:02 PM, said:

same. hit play. doesn't do nothing. sad.

Also got this problem, have premium running so if PGI could fix this fast that would be great.....

[Candun]

was just reading the omicron log in the game folder this is what it said[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'sys_spec_Quality' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'r_ssreflections' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_postprocessing' key 'r_UseEdgeAA' is not missing in default
Windows 7 64 bit SP 1 (build 6.1.7601)
System language: English
Windows Directory: "C:\Windows"
Prerequisites...
* Installation of KB940105 hotfix required: no! (either not needed or already installed)
Local time is 16:39:02 07/30/13, system running for 94 minutes
4096MB physical memory installed, 2520MB available, 4095MB virtual memory installed, 38 percent of memory in use
PageFile usage: 28MB, Working Set: 19MB, Peak PageFile usage: 28MB,
Current display mode is 1366x768x32, (Unknown graphics card)

[Fajther]

Same problem here.

[SpeedyTheTurtle]

same problem hear

[Daenyathos]

I'll weigh in. I'm also experiencing this. Repair tool does nothing. Reinstall does nothing. I did have a new Nvidia update. Maybe multiple things causing problems?

AMD FX-8350
Nvidia Geforce GTX670
Win7 Home Premium 64-bit

[Nuduri]

Got same problems, also tried same solutions as above. So far it seems like AMD problem. Crash log is pretty much identical to those in this thread.

AMD Phenom II X4 955
Radeon HD 6950
Win 7 64-bit

Edited by Cevon, 30 July 2013 - 06:19 PM.

[Ngamok]

If it is an AMD problem then it affects me as well: AMD Phenom II x6 1055T

[Gremlich Johns]

Boy, am I soooo glad Hawken is available to play......

[Zatharus Mathew deTora]

Ngamok, on 30 July 2013 - 06:35 PM, said:

If it is an AMD problem then it affects me as well: AMD Phenom II x6 1055T

If that's the case, then damn.
I've got an AMD core and the ATI 7970 on here.

[Intelekt]

Another friend with a Zambezi is having the issue where the game sits at the grey "please wait" button. I am not however, having the issue on my Vishera.. In another thread both Zambezi and Phenom users are reporting the same issue. Please get this fixed devs, I can play but without friends on, it is far less fun.