Nicholas Carlyle, on 20 March 2013 - 11:12 AM, said:
That's bull. They pay people to communicate with us.
They just don't do a very good job of it.
How hard is it for the people they pay to be on the boards to come here, scour the major issues and then in the next staff meeting (I'm hoping they have them at a minimum weekly) say "Hey guys, XYZ seems to really be riling up our player base, what are we doing?".
Then come back and say "Hey guys, we brought up your concerns, they are looking into it".
And of course that requires them actually looking into it. Which they don't do, for example, ECM command chair promised 2 or 3 months ago now.
Thats precisely what they do. Im not sure what data you have that says otherwise. And the Command Chair post will come in due time. For now it is working as intended with tuning incoming. Relax and take a deep breath. Its not the end of the world.