8 replies to this topic

[x CRASH x]

Recently while buying and building a new mech I accidentally added an extra capture module i didnt want. I didn't realize it at the time and noticed later because I was on a buying frenzy but didn't have enough for the third variant like I planned. Then I discovered why.

Is there any way to contact PGI to ask for a correction? Or do I just have sell it and eat the 3 mil? I accidentally bought a raven with MC once, but I just ate that.

[BFett]

You can contact them via the email address found here.

[Daggett]

Well, don't make yourself too much hope.

Buying Frenzy is bad in real life as it is in games. Watch your clicks.
If i were PGI i would not give you a refund.

This would create a precedent that would open doors to all kind of strange requests.
"Ohh PGI, i accidentially bought that 6 PPCs. Can i get a refund please? No, i haven't bought them on purpose to test the 6PPC Stalker, it was just an accident..."

[T0rmented]

Forum title should read: I am careless, can someone fix my mess

[x CRASH x]

T0rmented, on 05 April 2013 - 01:02 PM, said:

I like to sit on the internet and feel morally superior to people by insulting them

Your statement has been corrected. If you aren't adding something positive, why add anything other than to make yourself look like a ***? Mission accomplished by the way.

BFett, on 05 April 2013 - 12:39 PM, said:

You can contact them via the email address found here.

Thank you. I'm sure the answer is no. As Daggett pointed out, that would set bad precedent, so I'll just eat it and chalk it up as a lesson learned.

[T0rmented]

wow you know me so well, forget the morals part though i have none of them, superior however- I definitely am thanks for noticing.
also my post was not an insult,
it was a statement of the facts,
2 already admitted mistakes and a request for help in fixing one of them.
No one is going to be helpful to a post like this as there is no help to offer.

[Sadistic Savior]

x CRASH x, on 05 April 2013 - 12:33 PM, said:

Recently while buying and building a new mech I accidentally added an extra capture module i didnt want. I didn't realize it at the time and noticed later because I was on a buying frenzy but didn't have enough for the third variant like I planned. Then I discovered why.

Is there any way to contact PGI to ask for a correction? Or do I just have sell it and eat the 3 mil? I accidentally bought a raven with MC once, but I just ate that.

Nope...all sales are final. They are very draconian about that.

I have done the same thing with Engines before...though my mistake only cost me a few million. So I feel your pain. But they cannot realistically give out refunds on stuff like this unless it is related to a technical issue or hacking or something.

[Duncan Longwood]

My friend accidentally sold an atlas with custom paint and they gave him the MC to repurchase the mech and paint and they just deducted the cbills from the accidental sale from his account. Your mileage may vary, but the worst that can happen from asking is they say no. Good luck!

[Krzysztof z Bagien]

I bought 3 [three!] Advenced Zoom modules somehow. And couldn't sell them untill last patch.