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Crash & Stability Feedback

Started by Kyle Polulak, Apr 16 2013 09:54 AM

216 replies to this topic

#141 Noachian

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Posted 26 April 2013 - 08:36 PM

In every match I've played there has been at least one disconnect on one team or the other. Most of the time both. Since the last fix, I've crashed while actively engaged in combat, at the start of a match before the first shot was fired and right after the match ended, usually all the way to the desktop. Yesterday, when I crashed (just before I was getting ready to finish off an opponent) it even shut my computer off, just like I hit the start/stop button. That's been the only time that's ever happened. I have played several games since and have crashed to the desktop but have not had the computer shut down. No there's nothing wrong with my computer. This thing has run all day today without so much as a hiccup. I played while using the TS server last night and every team member had a least one crash. This is getting to be ridiculous. Before adding any more content FIX the crashes.

#142 Aceramic

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Posted 27 April 2013 - 03:24 AM

View PostUltimatejim, on 26 April 2013 - 09:01 AM, said:

This is a new one for me, but my game didn't necessarily crash. I started into the match and I started powering up and then it froze as soon as my guy started pressing buttons. The odd part is, I could hear the normal process still happening and could hear what was going on around me. I was even moving, according to my friend (not of my own accord, though). I've seen others move and be disconnected or "afk", but didn't know it was a freeze issue.
I waited for it to resume, but it never happened. Had to alt-tab and manually close out.


Alt-tab out, then back in. Works every time for me.

#143 sprinus

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Posted 27 April 2013 - 06:35 AM

I think that game freezing-crashing usually happens on 64 bit Windows 7-8 (and that means bad game optimization with 64bit OS) or may be im wrong ..?

System Win 8 64bit , Core 3570 , 8Gb ram , Geforce 660 ...

Edited by sprinus, 27 April 2013 - 06:45 AM.

#144 Mokou

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Posted 27 April 2013 - 06:52 AM

Strange, today i have many "session was lost", and mechlab very long time to loadin', i waited for 5-7 minutes.
One time i'v seen trial dragon with momentarily status "In game"... Curiouser and curiouser!

#145 Moridan

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Posted 27 April 2013 - 09:18 AM

To provide more feedback on this issue, crashes since the last patch have gone WAY up. There are no error codes, no messages, just playing one second with everything running normal then BAM, looking at the desktop and the client is gone. In playing with my corp last night, I would say at least 25% of our matches, one of the 4 of us had this same problem. At one point two out of four of us crashed.

Please fix.

#146 Ravingdork

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Posted 27 April 2013 - 10:52 AM

Crashed to Desktop?
Yes.

Was any error message provided with the crash, if so, which?
No.

Where in the game or menus did the crash occur?
Always during gameplay (so far).

What steps had been taken prior to the crash occurring?
Usually booting up my mech, or walking across the map shortly after. Rarely does it seem to occur after engagement with the enemy.

Does the crash re-occur for you if repeating those same steps?
Yes, approximately one in ten games.

What are your video settings, did you change them since last patch?
I have not changed them since the last patch.

My video settings are as follows:
Screen Resolution: 1920x1080
Windowed Mode: Full Window
Motion Blur: Low
Direct X Version: DX9 (grayed out)
System Specifications: Very High
3D Vision Mode: Off
Brightness: Centered
Gamma: Centered
V-Sync: Unchecked

What are your System specs?
Spoiler


I hope this helps you to solve the issue.

Edited by Ravingdork, 27 April 2013 - 10:59 AM.

#147 JabbaMitHut

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Posted 27 April 2013 - 12:00 PM

I used to have seldom freezes, about 1 in 20 or so matches.
Usually i could workaround them by ctrl-alt-del -> taskmanager and could then switch back to an again working client.

Now though it hardfreezes in a match, sometimes a CTD without any error message, sometimes an Apphang so that i have to taskkill.
Problem is...it aint seldom anymore....just had 5 crashes out of 5 matches.

Maxed Settings, only change to FoV and Mouse Sensitivity in user.cfg (already tried that repair program)

#148 Von Falkenstein

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Posted 27 April 2013 - 12:18 PM

In the 8vs8 queue my unit frequently runs into teams with multiple disconnects and we've got 1-2 per round as well. Renders the game unplayable atm. Fix this asap please!

#149 Butane9000

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Posted 27 April 2013 - 01:59 PM

I left for a vacation to visit friends on Monday and haven't been able to play or have played since Saturday (April 20th). I just started to play today (also patched today) and so far things have not been good.

1st match: Alpine Peaks - I play through the match just fine with no issues but my team mate has no IFF and no minimap.

2nd match: River City Night - I launch into the match. We move to counter a Jenner rushing upper city I attempt to take several shots. All of a sudden my screen goes black and I find myself at the main screen of the client. Approximate playtime before crash 1-3 minutes.

3rd match: River City - I launch the game, I see the initial loading screen (the type menu showing all team members logging in. Suddenly my screen goes black and I find myself looking at the main menu's.

4th match: Tourmaline Desert - Again I launch the game, get past the initial typing loading screen to the mech "start-up" animation and then again the game goes black screen and crashes to the main menu.

After the 4th match I stopped playing for a bit. I was off for a few hours. I eventually restarted my PC and attempted to play again and appears to have fixed the issue.

2nd Edit: Scratch that. I attempted to play again after another few hours. The first match I played (River City Night) went fine. However the second match crashed to the menu screens during spectating. Something was done the last patch which royally screwed the stability of this game. I know several other members of the MGA have been having similar issues.

Edited by Butane9000, 28 April 2013 - 04:43 AM.

#150 CyberBlade

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Posted 27 April 2013 - 02:55 PM

Come play this broken game :D

#151 Skyraxx

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Posted 27 April 2013 - 03:01 PM

Getting sick of this crash to desktop crap.

Yesterday was totally fine, now today I'm crashing as soon as I join a match, or sometimes in a match with no warning.

Did a total reinstall, and it fixed nothing.

#152 Xandre Blackheart

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Posted 27 April 2013 - 03:48 PM

I ran the fix tool about a week ago and it restored game performance. But the past couple of days I've been getting multiple crash out of match all the way to desktop. Several games in a row, then it's ok for 2-3 games, then several CTD again. It's unusual and just started recently (Thursday).

#153 Dead one

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Posted 27 April 2013 - 06:52 PM

Since the last patch I've noticed a significant decrease in "map" bugs (but they're still there), however a new one popped up: the random crash to desktop. Details:
  • Was any error message provided with the crash, if so, which?
None whatsoever
  • Where in the game or menus did the crash occur?
It always crashes after I load into the game, sometimes after I take a few steps with my mech, but usually instantly when the maps finishes loading
  • What steps had been taken prior to the crash occurring?
Nothing in particular, I play as I always do, it occurs even if i close all other open windows/programs and only run mwo.
  • Does the crash re-occur for you if repeating those same steps?
Its totally random as far as I can tell
  • What are your video settings, did you change them since last patch?
Everything set to max
  • What are your System specs?
Spoiler


I don't mean to be a smartass, but a simple "reconnect" feature would be a nice temporary workaround, its really frustrating to crash just after loading the map, which causes your mech to be stuck in that battle (not to mention the team is down a man).

Oh and the "FRead did not read expected number of byte from file, only 128 of 0 bytes read" error rears its ugly head once in a while too, although its partly fixed by a suggestion I found on this forum (where u redownload objects.pak if I remember correctly)

#154 Ultimatejim

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Posted 27 April 2013 - 09:35 PM

Also just experienced the generic crash for the second time tonight. CTD'd as soon as I started powering up in the match.

#155 BR0WN_H0RN3T

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Posted 27 April 2013 - 11:21 PM

Crashing to DT. Hasn't been a problem for me in months, but is happening every 10 or so games now since patch. No symptoms before-hand.

#156 ShinVector

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Posted 28 April 2013 - 03:40 AM

crashing much more often now.....

#157 Asmosis

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Posted 28 April 2013 - 03:54 AM

last four matches, got error "session lost" within 2 minutes of start of match. I used the tool to check, it fixed 6 files (did that yesterday before current issue). I don't mind the occasional DC, but its what i'd consider to be unstable atm. DC is about as frequent as the HUD bugs. (one of the above matches I could not see or type chat).

These crashes to login screen are sometimes pre-empted by long periods of "pause" where all other mechs stay in place, sometimes I rubber band recover, but these are quite extreme bounce backs (10 seconds or so).

5th match was touch n go, had 2x long pauses (10-20 sec) before everything rubberbanded.

(have not ruled out ISP, may also be responsible ofc).

Edited by Asmosis, 28 April 2013 - 04:27 AM.

#158 Ensaine

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Posted 28 April 2013 - 04:11 AM

Never had CTD's before.......since last patch, having them every so often..... I noticed 3 of my crashes were when I was typing in chat........

Lets get these bugs fixed guys .....

#159 Vechlor

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Posted 28 April 2013 - 07:11 AM

A few CTDs since last week and today right after the map shows up. A few HUD display bugs pop up when I don't crash like missing mini map, no capture meters, no friendly or enemy name tags (can see them on the mini map when it works), stuck torso rotation bar indicators.

Lastly, I can't post this without seeing a time-out or a database error message. Maybe I'm including too much text? Update: I removed some text and that helped.
  • Was any error message provided with the crash, if so, which? No
  • Where in the game or menus did the crash occur? Mechlab > Launched game, saw map for 1s before CTD.
  • What steps had been taken prior to the crash occurring? Changed Mountain Line camo colors on CPLT-K2
  • Does the crash re-occur for you if repeating those same steps? No
  • What are your video settings, did you change them since last patch? Game settings: Using highest quality for everything, v-sync off. Updated a week ago to Catalyst 13.4 with Profile CAP1 13.4 with default settings.
  • What are your System specs?
Spoiler


crashdump.dmp
Spoiler


Omicron.log
Spoiler

Edited by Vechlor, 28 April 2013 - 07:23 AM.

#160 GrizzlyViking

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Posted 28 April 2013 - 10:22 AM

Was any error message provided with the crash, if so, which? No
  • Where in the game or menus did the crash occur? Immediately after match launch.
  • What steps had been taken prior to the crash occurring? Re-install and use of repair tool after 1st incident.
  • Does the crash re-occur for you if repeating those same steps? Frequency at present is about 1:4 matches.
  • What are your video settings, did you change them since last patch? Lowest on everything. Using Vsync.
  • What are your System specs?
Spoiler

Edited by GrizzlyViking, 28 April 2013 - 10:27 AM.

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