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-What is it?
The MWO Repair Tool simply scans your install base for files that are invalid, corrupt, or out of place. If a file is found to be corrupt or invalid (for whatever reason) is re-downloaded and placed in the proper location. If a file is found in the install base which shouldn't be there, it is deleted. Additionally, the repair tool can be set to wipe out the shader cache, which will just be re-generated the next time the game is run. This is to ensure that everyone's shader cache doesn't contain any old or obsolete shaders that may cause graphical issues.
-Will it fix my problems?
This is a difficult question to answer, since so many symptoms can seem to indicate many different problems. The MWO Repair Tool ensures that your install base is completely valid. The most common symptoms of an invalid or corrupt install base are things like the "FRead crash", or similar crashes to desktop. Hopefully over time we can develop a list of common symptoms of an invalid/corrupt install base, but we're not at that point yet. The repair tool cannot fix underlying problems with the game or net code, obviously.
-Will this affect my profile or other local settings?
Your profile will not be touched by the repair tool. Any configuration changes, such as key mappings and such, will remain intact. However, changes to any file controlled by us (like system.cfg, for example) will be reset to default, since these files are not supposed to be modified anyway. In addition, files that are not part of a typical install base are wiped out. This does not include no-impact files like log files, but it does include config files that aren't installed by default (for example systemoverride.cfg).
-What if the MWO Repair Tool doesn't fix my problem?
Unfortunately, this would indicate that you have a problem in either the game/net code, or something external (which could be anything from an ISP issue to a local issue with your PC). As such, the best course of action is to open a support ticket as per usual so the team can review the details and suggest a resolution or work on a fix.
-What if the MWO Repair Tool itself is broken or doesn't work?
Please contact me (Krist Smith) directly, via PM in these forums. Please, only PM me if the repair tool itself is broken, not the game. No problems have occurred through all our testing, but, as demonstrated by the game itself, you can prove that things work for 999,999 people, but that doesn't guarantee it will work for the 1,000,000th user. I will work on fixes and post new versions as soon as possible.
-How do I know if there's a new version available?
I will be placing new versions in the same location. Each update will come with a new version number. The current version number is visible in the options window on the bottom-left. That may change, and, if so, I will update this post. I will also post updates to the forums (hopefully directly to this thread if it doesn't get locked down from me) when I publish new versions.
So, down to the nitty-gritty...
-How does it work?
1) Download the MWO Repair Tool to any location on your computer. If you want to place it in the game folder (for the sake of cleanliness or whatnot), then place it in the Bin32 folder. Any other place in the game's install base and the tool will think that it's an invalid file and try to delete itself (...not good).
2) Start the tool. It will automatically try to find the game's install base. If it can't, then it will prompt you to locate it. It needs to know where the base folder is (the one that contains Bin32, Game, Engine, etc.).
3) Adjust the options if necessary. The default options are set to delete out of place local files (file that are in your install base but shouldn't be), as well as clearing your shader cache. You can disable either of these, but it's advised to leave them on. They don't represent any significant amount of time in scanning or repairing.
4) Run the scan. This will take 5-10 minutes, depending on your hardware. It's pretty intensive, so you might notice other programs chugging while the repair tool works.
5) Once the scan completes, if there were any errors found (or you have the option enabled to clear the shader cache), a "Fix" button will pop up. Click it and it will remedy any of the problems found during the scan. Again, this can mean downloading fresh copies of corrupt/invalid files or deleting improper files.
6) Once the fixing completes, you can go ahead and close the repair tool and start the game. Hopefully the problems are gone. If not, then the next step would be to open a support ticket.
Current version: 1.1.3.0
Changelog:
1.1.3.0
*Spelling fixes
1.1.2.0
*Some spelling fixes
*A fix for systemoverride.cfg being deleted even when the option isn't enabled
*Added warning in description header within the application
*More descriptive output detailing what will happen when you click "Fix"
1.1.1.0
*Fixed a path problem when auto-detecting game folder doesn't work immediately.
1.1.0.0
*Additional check to ensure the tool is repairing the correct folder.
*Additional options:
-Clear downloaded FE textures (default on)
-Clear profile (default off)
-Delete systemoverride.cfg (default off)
Edited by Alexander Garden, 20 January 2015 - 12:02 PM.
