164 replies to this topic

[A Shrubbery]

I'm having the exact same errors, only started after the latest patch, was always rock solid before.

Trotil, on 22 May 2013 - 10:14 AM, said:

It's my first post ever on this forum, although I've been an avid MWO player for almost a year now. Starting yesterday I've been getting "Malformed packet" and "ack for a packet newer than what we've sent" disconnects in roughly 80% of matches I attempt to play. Nothing in my network\hardware config has changed as of late, I have a reliable in-game ping of 48-60ms to game server, and no packet loss in tests I ran. I can only hope PGI takes notice, rolls back the net code changes introduced in latest patch, and releases a version with better error handling in the future. Until then I'm signing off, 'cause I'm unable to perform to a level my teammates have come to expect of me.

[Infernus1986]

Notick, on 23 May 2013 - 05:00 PM, said:

I was one of the first individuals to report this issue a few months ago... Just recently after some troubleshooting with Support, they suggested downloading a free-based VPN (We tried CyberGhost) and it has now taken my Crash-To-Mechlab issue, with it's 100% frequency, and turned it on it's head. I now don't have the problem at all when utilizing the VPN. The VPN does, unfortunately, increase my ping - my average without it is ~25-30ms. With the VPN, it's ~70-75.

In an odd turn of events, utilizing this VPN has also put all my Ballistic shots back in line to what they should be. I'm assuming because of my extremely low ping in comparison to the rest of the community, that HSR was gimping my ranged capability with Ballistic weapons - since the VPN increases my ping it seems to have fixed this problem too.

Two birds, one stone. Weird.

This actually seems to work I'm adding to the OP as a possible solution for now
Thank you for dealing with pgi support for long enough to figure this out.

[StandingCow]

Infernus1986, on 23 May 2013 - 09:53 AM, said:

malformed packets continue
i have no packet loss to (xe-0-2-0.nyc34.ip4.tinet.net)

It won't always have packet loss, it only happens occasionally.

Also, while the link in question DOES have packet loss, I am thinking that isn't the crux of the issue now... I think it's a case of MWO throwing a fit with any packet loss.


I reported the issue goes away with VPN in the last thread, the reason is, because the path to your VPN is taking a path with zero packet loss. If your VPN path had packet loss the issue would show up again.

Edited by StandingCow, 23 May 2013 - 06:33 PM.

[Ace of Spades]

Thanks for the info about Omicron, now I know what happens all the time to me:


============================ Loading level mechlab ============================
======== mechlab is loaded in 3.2 sec ========
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.3 sec
Game rules class: Conquest
============================ PrepareLevel alpinepeaks ============================
Initializing default materials...
[Error] Runaway thread
======== alpinepeaks is loaded in 10.8 sec ========
Coolant flush initialized: 1 : 0
Coolant flush post init: 1 : 0
CGameRules::OnDisconnect: Client has disconnected: cause=eDC_ProtocolError, desc=Remote disconnected: Malformed packet
CGameClientChannel::Release
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.4 sec
sv_gamerules = mechlab []
============================ Loading level mechlab ============================
Initializing default materials...
======== mechlab is loaded in 3.5 sec ========

[Notick]

For those asking about the 'VPN specifics'... I utilized CyberGhost VPN (Which is a Premium -OR- Free VPN service).

http://cyberghostvpn.com/

They have the servers already setup and auto configure for you - so you only have to click 'activate' or 'deactivate' when you're attempting to utilize the software.

This is what we used to test the issue and validate it's working. Their free version works just fine - there's no reason to pay for the premium version.

Edited by Notick, 23 May 2013 - 07:43 PM.

[Notick]

StandingCow, on 23 May 2013 - 06:31 PM, said:

It won't always have packet loss, it only happens occasionally.

Also, while the link in question DOES have packet loss, I am thinking that isn't the crux of the issue now... I think it's a case of MWO throwing a fit with any packet loss.


I reported the issue goes away with VPN in the last thread, the reason is, because the path to your VPN is taking a path with zero packet loss. If your VPN path had packet loss the issue would show up again.

I actually suspect Latency is the issue. The packets we're sending are being received in delay vs. what the server is sending back. I'm willing to bet most of us who've reported the issue are commonly Sub 50ms ping individuals. One of the changes they've made is to the Omicron system shows a little more detail about the packet's. So, one of the one's I've sent to support said this within it:

"Received an ack for a packet newer than what we've sent (received 178386, at 178385); disconnecting"

[Infernus1986]

Notick, on 23 May 2013 - 07:47 PM, said:

I actually suspect Latency is the issue. The packets we're sending are being received in delay vs. what the server is sending back. I'm willing to bet most of us who've reported the issue are commonly Sub 50ms ping individuals. One of the changes they've made is to the Omicron system shows a little more detail about the packet's. So, one of the one's I've sent to support said this within it:

"Received an ack for a packet newer than what we've sent (received 178386, at 178385); disconnecting"

this seems to true, my ping was usually 30~40

[Dude42]

Notick, on 23 May 2013 - 07:42 PM, said:

For those asking about the 'VPN specifics'... I utilized CyberGhost VPN (Which is a Premium -OR- Free VPN service).

http://cyberghostvpn.com/

They have the servers already setup and auto configure for you - so you only have to click 'activate' or 'deactivate' when you're attempting to utilize the software.

This is what we used to test the issue and validate it's working. Their free version works just fine - there's no reason to pay for the premium version.

Bah seems like there's a traffic limit on the free version. It looks fairly high, but I'm not sure at what rate MWO uses bandwidth. Hopefully it'll last until they resolve the issue.

Edited by Dude42, 23 May 2013 - 08:10 PM.

[StandingCow]

Notick, on 23 May 2013 - 07:47 PM, said:

I actually suspect Latency is the issue. The packets we're sending are being received in delay vs. what the server is sending back. I'm willing to bet most of us who've reported the issue are commonly Sub 50ms ping individuals. One of the changes they've made is to the Omicron system shows a little more detail about the packet's. So, one of the one's I've sent to support said this within it:

"Received an ack for a packet newer than what we've sent (received 178386, at 178385); disconnecting"

That's possible, but even going through my VPN my ping is very low, but since there is zero packet loss in the path I never get a malformed packet.

[Infernus1986]

Dude42, on 23 May 2013 - 08:05 PM, said:

Bah seems like there's a traffic limit on the free version. It looks fairly high, but I'm not sure at what rate MWO uses bandwidth. Hopefully it'll last until they resolve the issue.

its unlimited idk why, ive been using it for hours now and it shows 0kb of 1953Gb

[Febrosian R Gillingham]

Notick, on 23 May 2013 - 07:47 PM, said:

I actually suspect Latency is the issue. The packets we're sending are being received in delay vs. what the server is sending back. I'm willing to bet most of us who've reported the issue are commonly Sub 50ms ping individuals. One of the changes they've made is to the Omicron system shows a little more detail about the packet's. So, one of the one's I've sent to support said this within it:

"Received an ack for a packet newer than what we've sent (received 178386, at 178385); disconnecting"

Yeah, seems to be true. My ping is usually under 50ms, slightly higher when using the VPN. Using CyberGhost appears to work quite well, thanks for the info!

Edited by Febrosian R Gillingham, 23 May 2013 - 08:31 PM.

[Dude42]

Infernus1986, on 23 May 2013 - 08:28 PM, said:

its unlimited idk why, ive been using it for hours now and it shows 0kb of 1953Gb

Yea, you're right, mine still shows 0KB as well. So thats good then. So far it's been working for me. No disconnects yet using the VPN. As a funny side note, my ping is actually LOWER through the VPN, normally it is 80-90, through the VPN it's been a solid 72.

[WANTED]

Savion Haltyr, on 22 May 2013 - 07:33 PM, said:

Getting the same issue since the latest patch, never had it before......

****BTW, I'm in Colorado not quite the west coast*****

Same as user above. I'm in Colorado and tracert that IP you listed above in New York. It was fine. I get Malformed packet disconnects almost 90 percent now. Was rare before but I can't play at all now after patch

[Ace of Spades]

============================ PrepareLevel frozencity ============================
Initializing default materials...
Coolant flush initialized: 1 : 4
Coolant flush post init: 1 : 4
Coolant flush initialized: 1 : 5
Coolant flush post init: 1 : 5
======== frozencity is loaded in 15.4 sec ========
CGameRules::OnDisconnect: Client has disconnected: cause=eDC_ProtocolError, desc=Remote disconnected: Malformed packet
CGameClientChannel::Release
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.4 sec
sv_gamerules = mechlab []
============================ Loading level mechlab ============================
Initializing default materials...
======== mechlab is loaded in 3.7 sec ========

[ProFan]

I have a couple of messages dedicated to the topic in another thread on this forum:
http://mwomercs.com/...ost__p__2376637
http://mwomercs.com/...ost__p__2379740
http://mwomercs.com/...ost__p__2381495

Edited by ProFan, 24 May 2013 - 08:21 AM.

[Weebi]

Notick, on 23 May 2013 - 07:42 PM, said:

For those asking about the 'VPN specifics'... I utilized CyberGhost VPN (Which is a Premium -OR- Free VPN service).

http://cyberghostvpn.com/

They have the servers already setup and auto configure for you - so you only have to click 'activate' or 'deactivate' when you're attempting to utilize the software.

This is what we used to test the issue and validate it's working. Their free version works just fine - there's no reason to pay for the premium version.

Good call I did this too and I haven't dropped once.

[bonapartist1]

This is happening in 100% of games since the latest patch.

MWO is now broke for me, and I don't just meant he LRM and SSRM imbalance.

[FREDtheDEAD]

Just to help rule out poor local networking conditions, I'll repost a UDP line quality testing tool.

"This might be a useful test tool. It does some stuff with UDP (which is inherently hard to test the reliability of) - as UDP is the protocol used by most games, I'm assuming Bugwarrior uses it too. You will need to open ports on the modem and your firewall though."

[StandingCow]

WANTED, on 23 May 2013 - 08:41 PM, said:

Same as user above. I'm in Colorado and tracert that IP you listed above in New York. It was fine. I get Malformed packet disconnects almost 90 percent now. Was rare before but I can't play at all now after patch

Get pingplotter (http://www.pingplotter.com/) and trace to 141.136.110.9, when you get the malformed packet check it and I am pretty sure you will see packet loss on the NY link. Set the trace interval to like 5 seconds.

Edited by StandingCow, 24 May 2013 - 05:10 AM.

[HarlekinEO]

I dont know, if you mean the Black Screen-Kick Out from Battle, which happens since the last update.
But I have the same Problems.

CPU: i7 2600k
GPU: AMD6850
OS: Win7