170 replies to this topic

[Rose Scented Love Puff]

I'm having the exact same problem on my Intel system running AVG antivirus. Trying out the workaround.

[Rose Scented Love Puff]

Well disabling AVG didn't work. MWO repair tool didn't work. Other then that, I'm not going to pour more time into figuring it out so guess I'll just have to wait for another upcoming patch that will fix it lol

[Gremlich Johns]

Obsidian_Knight, on 12 September 2013 - 07:29 PM, said:

Well disabling AVG didn't work. MWO repair tool didn't work. Other then that, I'm not going to pour more time into figuring it out so guess I'll just have to wait for another upcoming patch that will fix it lol

If you are using a paid version of AVG, I agree, wait. (I subscribe (with money) to Avast myself) If you are using free versions of AV programs, try another one. The workaround for Avast works, but I do not know if the trial version allows you to disable the hardware virtualization like the paid version does. (I am using this workaround only after confirming with Avast that it posed no problem)

[Tarl Cabot]

Obsidian_Knight, on 12 September 2013 - 05:21 PM, said:

I'm having the exact same problem on my Intel system running AVG antivirus. Trying out the workaround.

You may be having a similar problem/symptom but it may not be an AVG/MWO conflict. The only way to determine that is if you had completely uninstall AVG first (and reboot) then ran MWO without any issues. That is how the conflict between Avant/MWO was discovered. It does not sound like you actually did any troubleshooting than to disable AVG.

Edited by Tarl Cabot, 14 September 2013 - 01:35 PM.

[SchurkjeBoefje]

I thought I was losing my mind when I could not find that hard virtualization option, but then I read that the trial version might not have that and that must be it.

Anyway, same issues for me. Can't install the game. Stuck on please wait. I don't have AMD, though. This game looks interesting but if it's gonna be such a ***** to even get it installed, I'll be better off seeing if it's fixed a few months later. I don't know if it's conflicting with Avast or not, but it's hard to blame Avast for that.

[HC Harlequin]

Ngamok, on 31 July 2013 - 07:32 AM, said:

I'm with Cragger. Why should I uninstall my A/V to play a game. I'd rather they fix the issue than have a work around like this.

dude.. pay attention.. you are not uninstalling Avast. Avast is too stupid to actually check your working ports so it's shutting down the game. The only way for it to check is to do it on initial install. It's not MWO it's Avast that is borking it up.

[HC Harlequin]

Silvercrest, on 31 July 2013 - 06:18 PM, said:

I have found another solution to this problem. Instead of uninstalling and reinstalling Avast open Avast, go to settings and under the troubleshooting section uncheck the box for "Enable hardware-assisted virtualization". Then reboot and you should be able to launch MWO with no problems.

Told you it was a problem with Avast and not MWO

[HC Harlequin]

Xajorkith, on 04 August 2013 - 01:00 AM, said:

That's not true.

Hardware assisted virtualisation enables use of some hardware acceleration features designed to speed up virtual machines. Disabling this feature doesn't disable the VM-based code analysis and sandbox systems nor reduce it's capabilities or security.

With this unticked, Avast's virtual code execution and sandbox features will be very slightly slower, that's all.

If you disable virtual machine acceleration features in your BIOS, it will have the same effect, as Avast won't see any hardware acceleration features to use.

Many BIOSes have VM acceleration disabled as default which could be why this problem varies from system to system.

EDIT: additional info for the curious: Unless you run full operating systems in VMs (like Virtual Box, Citrix or VirtualPC etc etc,) there's no good reason to enable hardware VM support. In fact it can slow down non-VM code. Very very very slightly. Enabled, it can speed up VM code very very slightly. It's not a deal-winning or breaking feature unless you depend of VMs running 24/7 at the maximum speed possible (eg are running a Citrix server!). Which is why most BIOSes disable it. My information is a year or two old and I suspect more modern implementations have mitigated inefficiencies introduced by VM acceleration and have VM acceleration enabled by default (and some people turn it on in the BIOSes themselves) but commenting further would mean I'd have to do some research and I'm lazy. Just untick the box in Avast or disable hardware VM acceleration in your BIOS. Avast will be fine.

Holy ****, someone who plays this game knows what Citrix is.. **** just got real.

[HC Harlequin]

Ok. I am done reading this thread. For those of you who care, PGI has a fix for this and has been working on it for some time. It's called DX11. Because.. DX9.. duh.

[Fez Findie]

Still no worky on my end. I click on play and the MWO screen simply disappears. before it at least made the "Please Wait" appear in the window.

[needsLITHIUM]

I can confirm the bit about virtualization, being as I use VMware for web development purposes on Windows, and also for running Windows programs in Linux that are not supported by Wine or Mono...

That being said, Avast! has been in business since the year I was born (1988, for those who wonder), and yes, CS 1.5 did have issues with Avast! a long time ago, in the days pre-dating Steam (The local LAN cafe at the time had to switch from a paid Avast license to another AV as a result). That being said, I have a home built system, and MWO was not working for me for the longest time as a result of the very patch causing issues for all of you, and it turned out that running MSI AfterBurner, TeamViewer, and Hamachi in the background caused network issues when they previously had not (MWO gave an error about not being able to find my internet connection). Uninstalling these programs was not necessary, but completely exiting from all but TeamViewer was... Running the other two softwares by themselves caused random glitches, and running TeamViewer with them caused game crashes (Teamviewer alone still creates graphical artifacting and missing textures on the Ice City maps, but I need it running because I use it to administer a game server I run for another game, and to help friends and family with computer issues, and I like it better than join.me).

All that aside, I have an AMD FX-6300, an AMD 7850 IceQ, and obviously, an AMD chipset motherboard (from Biostar). The issue lies not in the particular CPU, but is apparently in the northbridge and southbridge chipsets, with the newer 9XX Chipsets and the SB 750 and 850 being largely unaffected, as I have no issues, and I am one of those people who manually turns on the Virtualization Acceleration in the BIOS... Also, the one dev mentioned something about the SSE2 Compiler flag, which immediately brought a litigation lawsuit from AMD, and also an anti-trust one from the US Supreme Court, regarding unfair business practices... part of the lawsuit revolved around poaching staff, stealing technological advances (such as the turbo core feature), forcing OEM's to sign contracts that limited the number of allowed AMD CPU systems sold without losing their OEM discounts, and also...

MAKING AN INDUSTRY STANDARD (and thus widely used) COMPILER, WHICH HAPPENED TO BE CONVENIENTLY (or in other words, INTENTIONALLY) BUGGED TO NOT PROPERLY CONFIGURE FOR AMD CPU APPLICATIONS!!!

http://en.wikipedia....o_Devices,_Inc.
http://en.wikipedia....ki/AMD_v._Intel
http://en.wikipedia....piler#Criticism

***EDIT*** I forgot to mention I have Avast installed... I mentioned how long Alwill SOftware has been in business, and my knowledge of the CS 1.5 bug, and even my enabling AMD-v in the BIOS, but I forgot that tidbit... *slowly removes foot from mouth*
Either way, I have my sandbox feature enabled, and I was just playing a few hours ago... it's almost 6 AM here now, but I played for a good hour from around 1 to 2...

Edited by needsLITHIUM, 27 September 2013 - 01:53 AM.

[needsLITHIUM]

Also, I thought I should mention that I have done tech work for Bank of America/Merril Lynch, I had posts on here before the beta even started, but they got wiped a long time ago, if I remember correctly, and I was a first wave selection by PGI for closed beta (meaning I have been playing longer than a bunch of the newer players by a LONG shot... I still remember when there was knock down LOL), and I have been obsessed with the BattleTech universe since watching the animated series on Fox Kids as a child, and the first adult fiction novel I ever read was a Classic BattleTech novel, revolving around the Gray Death Legion, and Grayson Carlyle's involvement in the investigation of political contact corruption and embezzlement at Defiance Industries... I read that novel when I was 8 years old... First MW game I played was MW 3 (I was 10), and I played all the different iterations of MW 4, including the free release...

When I found out about MWO, I cried, I literally cried because I was literally THAT happy... And when I got that email with the NDA attachment, I kid you not, I screamed like a little girl... And keep in mind, I am a vocalist for a local Death Metal band (I have been told I sound a bit like Randy Blythe crossed with Alex Koehler, with bits of Trevor Strnad, Anders Friden, Phil Anselmo and Tommy Giles Rogers, Jr. mixed in there as well... If you like metal, and you don't know who any of those people are... *shakes head*... Still, I don't think I could replicate that scream without shredding my vocal chords trying to figure out how the hell I did it...

Edited by needsLITHIUM, 27 September 2013 - 02:23 AM.

[Gremlich Johns]

needsLITHIUM, on 27 September 2013 - 02:21 AM, said:

And keep in mind, I am a vocalist for a local Death Metal band (I have been told I sound a bit like Randy Blythe crossed with Alex Koehler, with bits of Trevor Strnad, Anders Friden, Phil Anselmo and Tommy Giles Rogers, Jr. mixed in there as well... If you like metal, and you don't know who any of those people are... *shakes head*...

so, you either sound unique or you sound like everybody else? Which is it?

[Tarl Cabot]

http://forum.avast.c...topic=116838.15

Pointing out a thread on the Avast forums (was doing some research on something else). A few postings at least 2 months earlier Avast had an update that affected several other games and they had to fix it on their side.

And then with their update at the end of May 2013. Sadly Gremlich was the only MWO that I could find who posted in the Avast forums, and this was in August.

http://195.74.76.34/...opic=123563.150

http://forum.avast.c...?topic=132594.0

Simply posting this so those who are "holding out" should follow Gremlich's example, and to tie into the previous post by Lithium.

Can lead a horse to water but ya certainly can no make it drink.

[needsLITHIUM]

Gremlich Johns, on 29 September 2013 - 08:04 AM, said:

so, you either sound unique or you sound like everybody else? Which is it?

Unique, because it is a combination of different characteristics of other unique sounding vocalists, to create a new uniqueness out of the different aspects of the uniqueness of others, especially since I can do more than 4 different types of screams, and all have different combinations of characteristics depending on the type of scream... If you ever watch the Zen of Screaming videos, I use every technique she goes over... False chords, vocal fry, death growls, inhales, and I can apply elements of the fry, false chords, and death growls to actual sang vocals, in addition to being able to do hardcore shouted vocals... and, I can intentionally warp my timbre to almost exactly mimic the sound of some of those vocalists I mentioned, though I usually reserve that for vocal covers on YouTube... Hell, I can even do Tuvan Throat Singing And, I can do arpeggios with my screams, and even scream pop and R&B songs on key, including a few by Akon...

I am traditionally educated in Music Theory, as before I began studying IT in college, I was originally a Music Theory Education major... I changed my major after I realized I was NOT as good with guitar as I thought, and also struggled with Piano...

Edited by needsLITHIUM, 29 September 2013 - 02:43 PM.

[needsLITHIUM]

Also, even though I have not experienced this issue you guys are having, I still went ahead and replied to Gremlich's post on their forums to report the fact that I was not having the issue, along with my hardware specs, and an update as to the fact people are still having the same problem, and that PGI has not solved the issue... I inquired into the progress on the matter, and whether or not PGI is actually talking to Alwil (Avast!'s parent company)...

[Kharax]

oho nice to know, {Scrap} antivirus is now uninstalled...^^

[K1ttykat]

I have the same issue!

Except I have an intel cpu and no antivirus software. Oh well I didn't want to play anyway

[Rose Scented Love Puff]

K1ttykat, on 01 October 2013 - 01:55 PM, said:

I have the same issue!

Except I have an intel cpu and no antivirus software. Oh well I didn't want to play anyway

I'm in the same boat as you. Lodged a ticket with support recently and am trying some things at the mo that they suggested. If it works, I'll let you know.

[Ataboy]

I have Avast but do NOT have an AMD processor. My processor/chipset is intel.

The last 2 patches (17th and Oct 1) the DL speed has been excruciatingly SLOW. I mean slow to the point that it would take days to complete if I left it running.

My inet DL is 6Meg. Speedtest shows all is good. Tracert shows no problem getting to patcher.mwomercs.com. All pings in tracert between 10 and 30ms.

So today(wed oct 2nd) I decided to uninstall and reinstall. Started this at 7am eastern. The 1st 2gig came down as expected less than 1 hour and then it slowed to a vitual halt. So I did tests again ----> Speedtest shows all is good. Tracert shows no problem getting to patcher.mwomercs.com. All pings in tracert between 10 and 30ms.

All appears that the patcher server is slowing down to an almost standstill with my patcher.

I have:
1. Uninstalled reinstalled avast and rebooted - rerun patcher - same problem it has been 40 minutes now and I am at stuck at 2.35MB / 2956MB with the PLEASE WAIT.
2. I have unchecked "Enable hardware-assisted virtualization" and rebooted -- same problem
3. Following a suggestion from Avast I have excluded the Piranha Games folder and all sub folder
4. I have tried using the repair tool to get the files down.

Rebooted after each and none of these have provided any change.

This issue has been outstanding for some time. Could someone from PGI please post in this thread whether or not it is actively being worked on so those of us that are effected can stop wasting our time.

Thank you