40 replies to this topic

[Sagueah]

In this case instal EVGA precision (or MSI afterburner) and overclock your card to the ''normal'' clocks

[Gaulwa]

OK, I found where is the problem, huwever I do not know how to fix it:

Depending on the activity of the computer, the CPU varies between 800MHz and 3200MHz. This is normal.

The GTX 770M is also supposed to vary based on this table:

Quote

Pl Graphics Clock Memory Clock
0 405 405
1 405 810
2 405 2004

But the Memory Clock of my GPU never change. It remain forever at 405 MHz, the lowest setting.
What? Why? How do I fix that?

I uninstalled Power4Gear Hybric in case it was conflicting with Windows8, I put myself in High Performances, and I observed something: even in the advanced settings for windows power options, there is absolutely no mention on my Nvidia. Only some "Intel® Graphics Settings" ... it that normal?
Is the card just not waking up and switching performance settings.... or is it windows forgetting to use the GPU?

Edited by Gaulwa, 24 August 2013 - 08:06 AM.

[Werewolf486 ScorpS]

Are you on Windows 8? If you go into device manager do you actually see the GTX 770m as a device?

Edited by Werewolf486, 24 August 2013 - 10:20 AM.

[Gaulwa]

Windows 8, version 6.2
8.1 is not available before October if I am not mistaken.

The GTX 770M is visible in the device manager, under display Adapter.

[Werewolf486 ScorpS]

I had a friend with a similar issue of low FPS. He'd done a driver update due to crashes and that started his low fps. I had him download and store the new drivers on a thumb drive, uninstall all downloaded driver files in his system, all folders pertaining to drivers for his GPU, uninstall the drivers. Basically wipe all known ATI/AMD folders and files (in your case Nvidia/ASUS) and then install from the thumb drive, it took a few attempts for it to work properly as drivers for GPU's can conflict and until you get rid of all remnants of the previous drivers it may cause issues. On the 3rd attempt it all worked out and his FPS are up to normal and all is well.

I also wanted to ask a dumb question, you are trying to DL the drivers from this link http://www.nvidia.co...hql-driver.html which is for your mobile GPU and win8 64 bit, and that's the driver telling you it's incompatible right?

Edited by Werewolf486, 24 August 2013 - 12:14 PM.

[focuspark]

Get your drivers from the source http://www.nvidia.co...hql-driver.html ASUS is worried about battery life and and ships the config to care more about it than perf... NVIDIA cares about perf. Use their package instead.

I assume this is an Optimus system, remember that your iGPU needs to be behaving well to get good perf. Make sure its drivers are also up to date.

[Werewolf486 ScorpS]

focuspark, on 24 August 2013 - 10:42 AM, said:

Get your drivers from the source http://www.nvidia.co...hql-driver.html ASUS is worried about battery life and and ships the config to care more about it than perf... NVIDIA cares about perf. Use their package instead.

I assume this is an Optimus system, remember that your iGPU needs to be behaving well to get good perf. Make sure its drivers are also up to date.

If you read his string of posts, he's tried Nvidia drivers and keeps being told they are incompatible, other wise I would have told him the same thing.

[CHH Badkarma]

I have suffered FPS drop (from 90s-102 down to 60-70s) Running 680 4gig oc cards. submits ticket with logs and info. here is the reply I got

Reppu (MechWarrior® Online™)
Aug 19 10:07 (PDT)
Hello JASON
The problem you have encountered is a known issue and we hope to have it fixed soon. This is an issue with high end cards (600 series and up for Nvidia) - It's currently under investigation. I've added your details to the bug entry about this.

Something to think about..

[Gaulwa]

Thanks guys, really appreciated.

Yes, the first thing I tried was to update the drivers from Nvidia. Sadly even after fully uninstalling the previous drivers through the control pannel, the Nvidia ones tells me my hardware is incompatible.
Drivers from Asus do install without issues, and I tried 3 different versions without success.

What I observed thanks to CPU-Z is when I launch a 3D game, my CPU do switch from 800MHz to 3200MHz (core #1), but mu graphic card memory clock who is supposed to switch from 405MHz to 20004MHz do not.
Sometimes, for a second as I launch the game, it does switch to 2004MHz and I can observe 55 Fps with high sellings; But it only last half a second and the GPU goes back to sleep...

[focuspark]

Werewolf486, on 24 August 2013 - 12:12 PM, said:

If you read his string of posts, he's tried Nvidia drivers and keeps being told they are incompatible, other wise I would have told him the same thing.

Ahh, right. I did suffer TLDR - my apologies.

Gaulwa, on 24 August 2013 - 05:47 PM, said:

Thanks guys, really appreciated.

Yes, the first thing I tried was to update the drivers from Nvidia. Sadly even after fully uninstalling the previous drivers through the control pannel, the Nvidia ones tells me my hardware is incompatible.
Drivers from Asus do install without issues, and I tried 3 different versions without success.

What I observed thanks to CPU-Z is when I launch a 3D game, my CPU do switch from 800MHz to 3200MHz (core #1), but mu graphic card memory clock who is supposed to switch from 405MHz to 20004MHz do not.
Sometimes, for a second as I launch the game, it does switch to 2004MHz and I can observe 55 Fps with high sellings; But it only last half a second and the GPU goes back to sleep...

Don't give up. Follow these instructions:

• Download the NVIDIA driver package
  
• Run it so that it expands to a location on your harddisk
  
• Cancel the installation
  
• Open Windows Explorer and go to the location where the driver packaged expanded (in my case: C:\NVIDIA\DisplayDriver\320.49\Win8_WinVista_Win7_64\International)
  
• Look in the Display.Driver folder for a file named nvdm.ini - open it in notepad.exe
  
• Go to you start Menu and type "computer", right-click "Computer" and choose "Manage Computer"
  
• In the new window, click on Device Manager, Display Adapters, NVIDIA...
  
• Right-click the NVIDIA device and select 'Properties' from the menu
  
• Once the 'Properties' Windows opens, selected the 'Details' tab
  
• From the drop-down menu select 'Hardware Ids'
  
• Back in Notepad, scroll down looking for section labeled "[NVIDIA_SetA_Devices.NTamd64.6.0]"
  
• Copy the top line and past it above it so that you have two identical lines (mine = %NVIDIA_DEV.0407.01F1.1028% = Section003, PCI\VEN_10DE&DEV_0407&SUBSYS_01F11028)
  
• Now go back to the Properties window and copy the second line from it (mine = PCI\VEN_10DE&DEV_1180&SUBSYS_096910DE)
  
• Paste the line copied from 'Properties' over the part of the newly pasted in Notepad where it belongs (my final = %NVIDIA_DEV.0407.01F1.1028% = Section003, PCI\VEN_10DE&DEV_1180&SUBSYS_096910DE)
  
• Save Notepad and close, close all the other stuff you just opened.
  
• Back at the expanded driver package double-click setup.exe

The PCI\VEN_10DE&DEV_1180&SUBSYS_096910DE string the actual name of your graphics device. It is not added to most packages from NVIDIA because the laptop manufacturers demand that NVIDIA not add it. Without it in the installer package, Windows (quite correctly) prevents the installed from replacing the existing driver.

Now all of this comes with a couple of warnings:

• The drive from NVIDIA will NOT have been tested on your laptop because ASUS demanded it not be release for your laptop
  
• I used to work at NVIDIA and that's how I know this works, BUT things change and if the installer has changed it's possible the guardwords are in another .ini file.

Basically, if this doesn't work then look around in all the .ini files in the driver package for similar strings and keep retrying until it does work.

Good luck!

[focuspark]

Lastly, CPUz does a good job probing the system for data but it's not imperfect. There's no standard method of reporting clock speed for daughter processor (like a GPU). Do not rely on it for reporting GPU information. Better to use a tool like PIX to see what your GPU is doing.

Lastly, there's a possible, if not un-probable, thing that could be happening: do you have an external or secondary harddrive attached to the system? Mainboards seem to favor persistent storage devices when allocating bus priority. USB, Firewire, and Thunderbolt attached storage can really muck up GPU <-> CPU communications.

[Gaulwa]

Thanks a lot Focuspark.
I do have a internal secondary Drive where I install games away from the OS drive.
I also have an external for storage, but this is only movies, **** and TV series.

I followed your method, but the closest file I could find was nvdmn.inf
It did possess the correct parts and I pasted my string:
[NVIDIA_SetA_Devices.NTamd64.6.0]
%NVIDIA_DEV.0407.01F1.1028% = Section003, PCI\VEN_10DE&DEV_11E0&SUBSYS_213E1043

But didn't work. Now I am searching through the others inf files.

EDIT1: in the ListDevices.txt I found the GTX 770M are listed under nvcv.inf

Edited by Gaulwa, 24 August 2013 - 06:57 PM.

[Gaulwa]

NTamd64.6.0 ... does it have any link with my windows version? Because I am in 6.2 build.


EDIT: OK, I added my little line to:
[NVIDIA_SetA_Devices.NTamd64.6.0]
[NVIDIA_SetA_Devices.NTamd64.6.1]
and
[NVIDIA_SetA_Devices.NTamd64.6.2]
Now it's working, I can pass the hardware check.

However, the driver installation failed.
I have no error code or reason given.

EDIT2: Disabled Driver Signature Enforcement by Windows 8
Now I sucessfully installed Nvidia drivers 320.49.

The problem persist.

Edited by Gaulwa, 24 August 2013 - 08:12 PM.

[Gaulwa]

Hurm, I installed MSI Afterburned to see it I could manually set my GPU to normal settings, and I observed my GPU temperature to be at 54°C when idle, and 103° when running a 3D game.

When I start the game, my GPU wakes up for a few seconds, but the temperature jump immediately to 100° and the GPU memory clock goes back to minimal performances.

Maybe my GPU is automatically locking it's performances because of the temp?
That's extra-wierd as the Laptop metal case is cold. Even under the computer it is barely warm.

Edited by Gaulwa, 24 August 2013 - 10:09 PM.

[Tarl Cabot]

Does your Nvidia UI look something like this?



1. In the Nvidia settings/Manage 3D settings, Set the Power Management Mode to Prefer Max Performance.

In NVIDIA graphics driver version 8.17.12.5896 (also known as version 258.96) and later, you can enable an additional icon in the notification area to see which graphics card is being used:

• Click Start and then Control Panel. Select Classic View from the left side of the window.
  
• Double-click NVIDIA Control Panel.
  
• Click View and next Display GPU Activity Icon in Notification Area.
  
• Click the new icon in the notification area. A pop-up will show applications using the NVIDIA graphics. When the NVIDIA graphics is not used, it will show None.

Now, you said you are using MSI Afterburner. Are your fans rev up? Have you set a fan profile? The system is setup to drop the speed, be it GPU or CPU to its lowest settings if/when temps passes a specific threshold.

[Gaulwa]

Thanks Tarl Cabot,
but again, this not an optimus laptop. I have no secondary GPU and this option is not visible/available.

Regarding the fans, when I start the game, fans from the right side quickly rev up. Left side stay normal, and MSI afterburner do not let me change the GPU fans. It's greyed.

[focuspark]

Gaulwa, on 24 August 2013 - 07:11 PM, said:

NTamd64.6.0 ... does it have any link with my windows version? Because I am in 6.2 build.


EDIT: OK, I added my little line to:
[NVIDIA_SetA_Devices.NTamd64.6.0]
[NVIDIA_SetA_Devices.NTamd64.6.1]
and
[NVIDIA_SetA_Devices.NTamd64.6.2]
Now it's working, I can pass the hardware check.

However, the driver installation failed.
I have no error code or reason given.

EDIT2: Disabled Driver Signature Enforcement by Windows 8
Now I sucessfully installed Nvidia drivers 320.49.

The problem persist.

If you have the drivers installed (great work btw) and the problem persists, it may actually be an electrical issue with your laptop. RMA might be in order.

[Gaulwa]

The drivers tends to immediately jump my CPU temperature to 90+ so I reverted back.
The GPU is broken, but at least It stays around 50° when idle. I think there is a hardware problem with the heatsink or the GPU itself. Maybe they forgot the thermal paste? lol.

[Werewolf486 ScorpS]

It may sound strange, but while playing on my sons rig this weekend I had issues with client crashing, lock ups, and low FPS. So I ran 3Dmark and that failed with a message about my Flash being bad. I updated to the latest flash and now everything is ok. SO, I recommend you try updating Flash on the off chance that it may solve the issue.

Another thing I did with controlling my fan speed was to put in my own config of how I wanted the fan to react. @50c the fan runs at 60% @70c it's 80% and at 90c it runs at 100%, I may bump it to run another 10% higher so it reaches 100% sooner.

Edited by Werewolf486, 26 August 2013 - 11:31 AM.

[IONCHRONO]

This may sound stupid but does the card come with its own fan I have had this issue before and it turned out that my GPU fan wasn't working anymore so it would over heat very quickly just a few seconds in game.