Of course you're still in denial about 3PV, but that honestly doesn't surprise me anymore. I've long since given up trying to get you to see reason on that. I'm not reiterating why anymore, it would be a massive waste of my time.
Something you need to realize: whatever metrics or player data you're using, it is LYING to you. It tells you that everything is fine. What it doesn't tell you is that the fundamental nature of your game has changed. It isn't the game I played a month ago. It has changed completely, and not for the better.
And as for your new changes about community communication, I am truly insulted. We are your beta testers. We want this game to succeed, and when we see problems, we point them out. Many (including myself I'm sad to say) have been a little to forceful in our statements, and I regret that and apologize. But you have reacted in the worst, most childish possible way. Suddenly, we are no longer beta testers and a devoted core community. We are suddenly a 'vocal minority' that is opposed by an ephemeral 'silent majority' that is supported by 'data' that we will never see, and might not even exist. This is the kind of marginalization used by political groups to undermine their opposition. And now that PGI has safely marginalized us, they will now ignore us entirely in favor of whatever fantasy they dream up, supported by no-doubt cherry-picked, narrow data.
And your response to your own communication failures is to keep everything closer to the chest? You are truly clueless. The only reason they're doing this is to try to avoid any more PR disasters because they are suddenly incapable of listening to the members of the playerbase who desire to give feedback. They know that the overwhelming majority of players who give feedback disagree with them, so they are just removing that option from the table to protect their own image. Truly pathetic. The assumption that every player who DOESN'T post (the 'silent majority'), agrees with them is just lazy thinking. Significant portions of that 'silent majority' will simply leave the game when things go bad, rather than post feedback, and suddenly PGI might realize that that group isn't so monolithically in their favor.
Goodbye, PGI. I truly hope you reap the full consequences of your blindness, arrogance, and mistakes.
Edited by P4riah1, 28 August 2013 - 05:55 AM.