Im relatively new to this game. I made an account about a week ago. Everything was fine made cbills bought my first mech, did some upgrades and used some experience for upgrades in the pilot tree. Cool
After a week of playing I realized it was a game i wouldn't mind playing long term. After all mech warrior3 was my favorite game ever. Only prob was i didnt want to play the game long term with the pilot name i made. So since I couldnt find a way to change my name in game, I simply made another account with my other email address on my same computer.
I immediatly bought some mc and purchased a hero mech (heavy metal). never used the trial mechs cause id been playing a week on the other account and kinda knew what was up.
So i played over 25 games earned millions of cbills and some gxp but no usable experience for the pilot tree. None. I bought another mech and did some upgrades to my HM with cbills kept playing and still no experience.
I then checked my old account figuring ok well at least i could play a more playable mech until they fix this. Nope....
My other account had been stripped of all the pilot tree upgrades i made and all residual experience. So i sent a couple of emails off to tech support (since there's no phone number), and have been waiting for a reason why this is so. No response so far...
I've since applied their file diagnostic, reinstalled the game and repatched. Read forums, googled and more (essentially hours of frustration).
If it is the fact that I have two accounts from the same computer I wish the game would have prevented it when I tried to do so. I didn't see this as an issue. Not even in the terms of use (which ive since read after going through all this).
Help please.
Update: Thanks for all your help. I woke up this morning and the powers that be have fixed the problem. Everything is woking as it should.
Edited by DickTricky, 03 October 2013 - 05:01 AM.