Jump to content

How Not To Complain To A Developer


152 replies to this topic

#101 Zatharus Mathew deTora

    Member

  • PipPipPip
  • 59 posts

Posted 04 February 2014 - 07:41 AM

View PostS3dition, on 02 February 2014 - 01:10 PM, said:

[Rest of the SCRAP redacted]Oddly enough, 2 years into WoT and they had 6 maps, 1 game mode, and around 40 tanks, most of which looked like they were modeled by an intern.


Funny, I recall people complaining about WoT, too.

#102 Roadbeer

    Member

  • PipPipPipPipPipPipPipPipPipPip
  • Elite Founder
  • 8,160 posts
  • LocationWazan, Zion Cluster

Posted 04 February 2014 - 07:47 AM

View PostBFett, on 03 February 2014 - 05:44 PM, said:

Do you have sources for the first 3 points?

Also, You can't cite yourself as a credible source.

1. http://mwomercs.com/...nerfed-already/
2. http://mwomercs.com/...scale-like-cbt/
3. You seriously want me to somehow prove that they weren't intentionally lying? How do you prove a negative?

As far as the links I've provided, it was only a quick search of the forums, the reason being is that every day, dozens of ideas are thrown at the Devs, good or not. So it's rather easy to say "That was a player idea", plus I'm still on my first cup of coffee so I can't really be bothered to sift through it to find a "compelling argument" for either of them.

The link I provided for "Ghost Heat" was just the first I found where it was requested they use TT rules. Since all TT rules are basically based off of a roll of the dice, a random event that incorporates the esoteric concept of "luck", how do you code luck? So I found it fitting to use a mystical force as an example, since Ghost Heat seems to use a little bit of voodoo as well.

The point being, that just because it wasn't your idea, or one debated in a threadnaut, doesn't mean that it wasn't suggested, by someone, sometime, in some similar fashion.

#103 DaZur

    Member

  • PipPipPipPipPipPipPipPipPipPip
  • Elite Founder
  • Elite Founder
  • 7,511 posts
  • LocationWisconsin

Posted 04 February 2014 - 08:06 AM

Just for clarity... A lie is a "false statement made with deliberate intent to deceive".

​- Failing to meeting a proposed timeline = Lie? Nope.
- Failure to implement proposed pilar milestones = Lie? Nope
- Extending (even grossly) timetables for proposed content = Lie? Nope.
​- Issuing statements about core game mechanics and rescinding or revising = Lie? ** Maybe. (See caveat)

** It's inarguable PGI changed their stance on consumables, 3PV and separated queues...

That said, I think the presumption that PGI "lied" is a little disingenuous. PGI is guilty of a lot of things that leave a bad taste in the consumer's mouth but It's beyond logic to believe PGI would issue specific and irrefutable statements regarding these hot topics with the underlying intent to not fulfill them.

Making statements and recanting them is at best poor form with long lasting tangible repercussions... That said, changing one's stance dependant upon mitigating factors does not a lie make either...

Again... the emotionally driven pretense that PGI "lied" is nothing but overstated hyperbole. For any rational person, it's clear there was no intent to deceive... Sadly, we have a community full of people who are unable to separate "emotion" from "logic" and are blinded by their personal seething rage and misplaced distrust.

Edited by DaZur, 04 February 2014 - 08:19 AM.


#104 Doctor Proctor

    Member

  • PipPipPipPipPipPip
  • Bad Company
  • Bad Company
  • 343 posts
  • LocationSouth Suburbs of Chicago, IL, USA

Posted 04 February 2014 - 08:33 AM

View Postwanderer, on 03 February 2014 - 08:51 PM, said:


Basically a "has to" in my case at work. I have to occasionally wipe the greasy slimy film that forms on my keyboard when I input things into the IE browser...you can feel the M$lime gooping things up.


There's a portable version of Chrome now that you can install and run from a USB stick. I use it on my work computer sometimes since it's still running XP and IE8, which is just...horrifying at times. :)

#105 Egomane

    Member

  • PipPipPipPipPipPipPipPipPipPip
  • 8,163 posts

Posted 04 February 2014 - 08:41 AM

View PostDoctor Proctor, on 04 February 2014 - 08:33 AM, said:

There's a portable version of Chrome now that you can install and run from a USB stick. I use it on my work computer sometimes since it's still running XP and IE8, which is just...horrifying at times. :)

Any responsible system administrator will make sure that only authorized USB sticks can be used with the systems he has to manage. He has to make sure his boss understands this security measure first. But once that is out of the way, a user who is misusing an authorized stick for personal gains, may find himself in trouble.

I already implemented such systems a few times. It's a great boon for the security of the companies IT-infrastructure.

#106 Doctor Proctor

    Member

  • PipPipPipPipPipPip
  • Bad Company
  • Bad Company
  • 343 posts
  • LocationSouth Suburbs of Chicago, IL, USA

Posted 04 February 2014 - 09:02 AM

View PostEgomane, on 04 February 2014 - 08:41 AM, said:

Any responsible system administrator will make sure that only authorized USB sticks can be used with the systems he has to manage. He has to make sure his boss understands this security measure first. But once that is out of the way, a user who is misusing an authorized stick for personal gains, may find himself in trouble.

I already implemented such systems a few times. It's a great boon for the security of the companies IT-infrastructure.


Ah, true. Everywhere I've ever worked I've managed to get Administrator access to my PC, so running a program from a USB stick was never much of a problem for me. I forget sometimes that not everyone has the ability to do that.

One thing I really wish they would fix someday though is the stability of mwomercs.com on mobile devices, specifically Android. It is a PITA to navigate on my phone, and only slightly less of a PITA to navigate on my Nexus 10. If they could straighten that out a bit then it would be easy for anyone with only IE to just access the site from a mobile device instead. I have no idea what the workload or size of their web design team is though, so I don't know if we'll ever see that sort of thing.

#107 Rawyn

    Member

  • PipPipPipPipPip
  • The Marauder
  • The Marauder
  • 166 posts
  • LocationGER | BW | HCH

Posted 04 February 2014 - 09:21 AM

Announced release dates are promised or set in stone ? Everyone who's missed a deadline on the release of X is a lier ?
The world is so full of them...

http://en.wikipedia....ell#Video_games
http://www.giantbomb...deo-games/26503
...

Just google it. You're surrounded by liers. Sue Microsoft, they lied !

Quote

Citing sources close to the matter, Mary Jo Foley of ZDNet writes that while the fall of 2014 was the initial launch date of Windows 9, Redmond has actually reconsidered the release schedule, so the operating system might be pushed to early 2015.



Good luck.

#108 DEN_Ninja

    Member

  • PipPipPipPipPipPipPipPip
  • The Blade
  • The Blade
  • 1,097 posts
  • LocationCrossing, Draconis March

Posted 04 February 2014 - 11:07 AM

By that logic Star Citizen lied twice. Dogfighting to come Dec 2013, then Jan 2014, now March/April 2014.

But I don't blame them and look forward toa better experience because they are going to spend another month or two working at it.

#109 Alaskan Nobody

    Member

  • PipPipPipPipPipPipPipPipPipPipPip
  • The Determined
  • The Determined
  • 10,358 posts
  • LocationAlaska!

Posted 04 February 2014 - 12:28 PM

View PostRoadbeer, on 04 February 2014 - 07:47 AM, said:

3. You seriously want me to somehow prove that they weren't intentionally lying? How do you prove a negative?

It would be more the responsibility of the accusers to prove that one - something they have yet to even get beyond "They didn't give me what I wanted when I wanted it how I wanted it!!111!!!" phase.

#110 Tesunie

    Member

  • PipPipPipPipPipPipPipPipPipPip
  • The Seeker
  • The Seeker
  • 8,628 posts
  • LocationSeraphim HQ: Asuncion

Posted 04 February 2014 - 06:50 PM

View PostMarack Drock, on 04 February 2014 - 06:43 PM, said:

Yes, I am back.

Despite a lot of hatred to UI2.0 right now, I have to say I love it and I again have some faith in PGI.

Now above (or on some other page) Roadbeer says "How can you prove a negative?" Well I can definitely say you can't. In a Philosophical debate you cannot prove a negative. But if you were put into that position, of proving the negative of -Proving that PGI was not intentionally lying- then my only retort would be: "The fact that they were intentionally lying is unprovable (without their own statements) proves the negative as Temporally True."

This is based on the fact that we cannot prove PGI lied on purpose, which automatically means, neither is true making my Negative temporally true but it is not proven and I did not have to try and prove it. When in a discussion of this type and neither have proof, neither the Negative or the positive can be proved. In reality there are only negatives until PGI says something to the contrary.

That would be my retort.


So.... Guilty till proven innocent?

#111 Tesunie

    Member

  • PipPipPipPipPipPipPipPipPipPip
  • The Seeker
  • The Seeker
  • 8,628 posts
  • LocationSeraphim HQ: Asuncion

Posted 04 February 2014 - 06:58 PM

I thought guilty till proven innocent went out of fashion centuries ago... At least publicly. :(

#112 Dramborleg

    Member

  • PipPipPipPipPip
  • 128 posts

Posted 18 February 2014 - 11:51 AM

View PostRoadbeer, on 02 February 2014 - 07:09 AM, said:

Whole lotta patches in the 2 years. So I wouldn't say it was nothing...


Yeah, thanks for patches which are theoretically intended to make the game crash less, i.e., do what it's supposed to. It still crashes every two hours, map geometry is still broken, some textures still don't load, the matchmaker still can't balance a game, role warfare is imaginary, there is no proper tutorial, and clans have been entirely forgotten, but at least you can claim you did something because it's usually possible to play a match without the game falling apart.

#113 Tesunie

    Member

  • PipPipPipPipPipPipPipPipPipPip
  • The Seeker
  • The Seeker
  • 8,628 posts
  • LocationSeraphim HQ: Asuncion

Posted 18 February 2014 - 02:21 PM

View PostDramborleg, on 18 February 2014 - 11:51 AM, said:


Yeah, thanks for patches which are theoretically intended to make the game crash less, i.e., do what it's supposed to. It still crashes every two hours, map geometry is still broken, some textures still don't load, the matchmaker still can't balance a game, role warfare is imaginary, there is no proper tutorial, and clans have been entirely forgotten, but at least you can claim you did something because it's usually possible to play a match without the game falling apart.


Clans? As in the Clans? Did someone miss a memo? (Clan package and all...)

And, for me, the game does crash less now, Matchmaker works well (people who don't load in isn't MMs fault, and stomps normally start with one side making a tactical error or two), I only have occasional missing textures on Frozen City, Role Warfare is very much here (just in the use of LRMs, you have LRM support, Skirmisher, boat...), and you got me on the Tutorials.

Some of these problems might be either your machine (till I figured out what the problem was, I use to crash every other game. Found out it was my video card overheating) or you might want to run the repair tool...

#114 Heffay

    Rum Runner

  • PipPipPipPipPipPipPipPipPipPip
  • The Referee
  • The Referee
  • 6,458 posts
  • LocationPHX

Posted 18 February 2014 - 02:30 PM

View PostTesunie, on 18 February 2014 - 02:21 PM, said:


Clans? As in the Clans? Did someone miss a memo? (Clan package and all...)

And, for me, the game does crash less now, Matchmaker works well (people who don't load in isn't MMs fault, and stomps normally start with one side making a tactical error or two), I only have occasional missing textures on Frozen City, Role Warfare is very much here (just in the use of LRMs, you have LRM support, Skirmisher, boat...), and you got me on the Tutorials.

Some of these problems might be either your machine (till I figured out what the problem was, I use to crash every other game. Found out it was my video card overheating) or you might want to run the repair tool...



There are tutorials as well. I see the caveat of "proper" assigned to that, but frankly the new player video they have is pretty damn good.

#115 MavRCK

    Member

  • PipPipPipPipPipPipPipPip
  • Bad Company
  • Bad Company
  • 1,375 posts
  • Google+: Link
  • LocationMontreal - Vancouver

Posted 18 February 2014 - 03:05 PM

http://www.escapistm...mer-Entitlement

#116 Dramborleg

    Member

  • PipPipPipPipPip
  • 128 posts

Posted 18 February 2014 - 08:08 PM

View PostHeffay, on 18 February 2014 - 02:30 PM, said:



There are tutorials as well. I see the caveat of "proper" assigned to that, but frankly the new player video they have is pretty damn good.

Whatever measures there are to educate new players, they're still measly enough that nearly every match that I spectate I'll see a teammate failing to relay target information consistently and players who break from the team blob to charge into the midst of the enemy. In general I don't have a problem with games with a high skill/knowledge floor, but in a game like MWO where one or two bad players can drag a whole team down, it seems like there should be a comprehensive, mandatory guide that goes beyond just controls.

#117 Roadbeer

    Member

  • PipPipPipPipPipPipPipPipPipPip
  • Elite Founder
  • 8,160 posts
  • LocationWazan, Zion Cluster

Posted 18 February 2014 - 08:14 PM

View PostDramborleg, on 18 February 2014 - 08:08 PM, said:

Whatever measures there are to educate new players, they're still measly enough that nearly every match that I spectate I'll see a teammate failing to relay target information consistently and players who break from the team blob to charge into the midst of the enemy. In general I don't have a problem with games with a high skill/knowledge floor, but in a game like MWO where one or two bad players can drag a whole team down, it seems like there should be a comprehensive, mandatory guide that goes beyond just controls.

Or a mandatory questionnaire asking if you own a console, answering yes prevents you from downloading the client.

#118 Alaskan Nobody

    Member

  • PipPipPipPipPipPipPipPipPipPipPip
  • The Determined
  • The Determined
  • 10,358 posts
  • LocationAlaska!

Posted 18 February 2014 - 08:28 PM

View PostRoadbeer, on 18 February 2014 - 08:14 PM, said:

Or a mandatory questionnaire asking if you own a console, answering yes prevents you from downloading the client.

I would wonder what would qualify as a console then - would I be punished for owning an N64?
Or the 3DS?
Hate to be punished for playing LoZ:OoT..... ;)

Edited by Shar Wolf, 18 February 2014 - 08:28 PM.


#119 Sug

    Member

  • PipPipPipPipPipPipPipPipPip
  • The People's Hero
  • The People
  • 4,630 posts
  • LocationChicago

Posted 20 February 2014 - 11:08 AM

Whoa get back on topic guys before Ego closes this thread like an underfunded public school.

#120 wanderer

    Member

  • PipPipPipPipPipPipPipPipPipPipPip
  • Civil Servant
  • Civil Servant
  • 11,152 posts
  • LocationStomping around in a giant robot, of course.

Posted 20 February 2014 - 06:23 PM

View PostDoctor Proctor, on 04 February 2014 - 09:02 AM, said:


Ah, true. Everywhere I've ever worked I've managed to get Administrator access to my PC, so running a program from a USB stick was never much of a problem for me. I forget sometimes that not everyone has the ability to do that.


The profound mental defects of my ex-co-workers has led to admin access being severely curtailed here. Otherwise, I'd have Firefoxed and forgotten about the whole IE, IE, Billthulu phtaghan bit.

It is kinda embarassing how fugly the site is on IE, though. On the other hand, it's IE.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users