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How Not To Complain To A Developer


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#61 Roadbeer

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Posted 03 February 2014 - 10:12 AM

View PostBSK, on 03 February 2014 - 10:06 AM, said:

I could agree with you, but when I saw the new UI 2.0 on the test server, and I saw that mechs of the same chassis werent put into the same row - I lost all my understanding for them. If that wasnt the most important point of making new mechlab, then they surely have lost overview and their project management is losing control.


They've acknowledged this and the fact that the information you rarely need pops up when you click on your mech, but vital information (loadout, modules, etc) are shoved in the back.
The way I read it is, "Yeah, we know you're not happy, but in the interest of getting UI2 out, we're going with this, then make it more like Smurfy's soonTM"

I'm just looking at tomorrows UI as a bunch of placeholder stuff that can now be changed as modules (think Omnimechs) rather than a whole revamp just to change a sale.

#62 Heffay

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Posted 03 February 2014 - 10:13 AM

View PostGoManGo, on 03 February 2014 - 09:43 AM, said:

DUDE you are the worst you have the same mentality the Devs have and that's why MWO is failing.

The battletech and MechWarrior community's of the past were awesome, gamers, players,and people I cant believe you would say something like this. :o :unsure: ;)


Why is it that whenever someone mentions what "the community" wants, they are whining like petulant children about it?

#63 DEN_Ninja

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Posted 03 February 2014 - 10:20 AM

Are you kidding me?

You know one of the biggest gripes people had about matchmaker back in the day was the lack of a system? People cried about getting an ELO matchmaking algorithm system in the game and now look at what is happening.

#64 BSK

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Posted 03 February 2014 - 10:26 AM

View PostHeffay, on 03 February 2014 - 09:38 AM, said:


Battletech community is worst community.

Seriously, nobody should listen to anything that anybody who claims to be the "community" says.


No it isnt. It is a community that has grown and developed in the last 20 years, which now sees a rookie software developer who bought the license screwing things up like it couldnt get any worse.
And when introduce a new system for grinding modules and for 50 pages you can only find one positive answer on any page, then this developer clearly needs a healthier diet when he sings "should I stay or should I go" ..

#65 MnDragon

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Posted 03 February 2014 - 10:28 AM

View PostMarack Drock, on 02 February 2014 - 10:20 PM, said:

Tesunie

The team that made MW4 was 28 people (read that bloody article above) and that puts PGI ahead by like 25 people. Also seeing as how the entire MW4 title was made on its own Engine that means no libraries existed for it. Also PGI has been around longer than that group had at the time of MW4.



I'm sorry but your math is waaaaay off. While you are correct in that the article you reference states 28 staff, This post states:

Development team:

- There is around 20 total staff working on content from maps, to `Mechs including hero, champion as well as skins and cockpit items. Remember all these staff do not contribute to features like CW and UI 2.0 they also do not drain away from those efforts
- 7 staff under production, developer support (internal QA), marketing and community management.
- This leaves 18 staff, all engineers to work on both live ops and feature development. And right there lies the key, if these 18 engineers could focus solely on feature development things would move much faster but these people have to also manage the live ops so there is always a constant stream of work involved to keep the game running smoothly, rollout patches, update the Patcher/Launcher, database management and other MWO tools. So the end result is you are only getting a fluctuating amount of full time effort from some portion of those 18 engineers to make the forward progress.

and even gives the break down. soooo by my math 28(Microsoft)-18(PGI)=Microsoft had 10 MORE people than PGI and also had source code from 2 previous games. So basically cut, copy, paste operations and the artists and modelers were the busy ones making everything more pretty with better graphics. The differences in game play IMHO between MW3 and MW4 were minimal. It was the graphics that made it awesome. So while it ain't perfect, this game is doing well for what it is.

Edited by MnDragon, 03 February 2014 - 10:33 AM.


#66 BSK

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Posted 03 February 2014 - 10:44 AM

View PostMnDragon, on 03 February 2014 - 10:28 AM, said:

So while it ain't perfect, this game is doing well for what it is.

In fact the lack of personnel increases my point they started too much stuff at once while not focusing on the most important parts, making your point it should be well for what it is a bit dinky ..

Edited by BSK, 03 February 2014 - 10:45 AM.


#67 Heffay

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Posted 03 February 2014 - 10:47 AM

View PostBSK, on 03 February 2014 - 10:26 AM, said:


No it isnt. It is a community that has grown and developed in the last 20 years, which now sees a rookie software developer who bought the license screwing things up like it couldnt get any worse.
And when introduce a new system for grinding modules and for 50 pages you can only find one positive answer on any page, then this developer clearly needs a healthier diet when he sings "should I stay or should I go" ..


I rest my case.

#68 Tesunie

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Posted 03 February 2014 - 10:49 AM

View PostMarack Drock, on 03 February 2014 - 08:33 AM, said:

Actually Activision created MW2. And MW3 was created only 1.3 years before MW4 which still means that MWO would be older and the team would have less Experience than PGI. Also PGI has developed about 10 other games putting them ahead of how many that the MW team had by 5 games.


Where those games the same style/thing/related to a game like an online MW game? Did all of them work in near the same way? Some of those games IGP only did a small portion of the game from what I recall, and didn't create the whole game. And, PGI and IGP are two different producers. I thought I heard that PGI was created just for MWO? With new staff etc. So, the people making MWO are almost all new to the concept, instead of the same 20-30 people who made the "10 other games".

Also, look to GW2. That took 5 years to develop and release, and they still had problems upon release! How long did/is Star Citizen taking? Or Star Conflict (they've been out for 2 years by their website, which means longer than that for some development as well)? Newer games are taking longer to create, as expectations are higher.

View PostDaZur, on 03 February 2014 - 09:01 AM, said:

Lastly... As eluded to in the article, there is nothing a company hates more than a customer strutting around with the premise that their money gives them the right to be belligerent, condescending, demanding an demeaning.


I can tell you, if I had a customer come in and be as rude as some people on this forum are, I'd be asking them to leave. If they didn't, I'd be forcing them to leave. If they still refused, I'd be calling the cops and have them "escorted out of the store", with my bosses approval too. Just saying... (In my 8-9 years of retail experience, I have only had to ask a single customer to leave, and when I worked at DDs, I saw my manager ask one customer to leave too.)

View PostGoManGo, on 03 February 2014 - 09:35 AM, said:

PGI has had all the information it needed from Past MechWarrior PC game models to Randall Bills? How could they make a simply stated =World Of Mechs= game instead of a true MechWarrior game based off of a social platform like the older games were? Yes they cannot retro back 2 years and undo the flawed basic core design but I still do not believe the Dev's understand MechWarrior games.


PGI had no access to any previous MW title information, besides what they might get just from owning the game. No coding. No mech packs. Nothing. They have had to create every piece of this game with no real ability to reference the older games for concepts, or even to make their job easier.

I think PGI does understand BT, as in TT. I feel they have done well so far with MW, and this game has been doing well in my eyes for the most part, with some problems to be expected here or there... Could things be improved still? Yes. They are working on it.

#69 DaZur

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Posted 03 February 2014 - 11:05 AM

View PostTesunie, on 03 February 2014 - 10:49 AM, said:

I can tell you, if I had a customer come in and be as rude as some people on this forum are, I'd be asking them to leave. If they didn't, I'd be forcing them to leave. If they still refused, I'd be calling the cops and have them "escorted out of the store", with my bosses approval too. Just saying... (In my 8-9 years of retail experience, I have only had to ask a single customer to leave, and when I worked at DDs, I saw my manager ask one customer to leave too.)

"The Internet"... Where everyone stands 6'5" tall and 350lbs, are proficient in 4 forms of hand-to-hand combat, served in all military conflicts since the Civil War, are proficient in all programming languages and are hung like a Rhinoceros... :unsure:

The bravado expressed behind the anonymity of the internet is mind numbing...

At least in K-town folks mean what they say and say what they mean!

Edited by DaZur, 03 February 2014 - 11:05 AM.


#70 GoManGo

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Posted 03 February 2014 - 12:02 PM

Heffay= Why is it that whenever someone mentions what "the community" wants, they are whining like petulant children about it?
-------------------------------------------------------------------------------------------------------------------------------------------------
Its funny people like you only criticize those that go straight to the point about MWO and what Is needed to fix the game. Its even funnier that players like me having played TT, PC MechWarrior ,Xbox MechAssault, love the novels and fan memorabilia really don't care for MWO? Is it the grind?=not so much. Is it the maps or mechs?=NO love them .Is it the matchmaker and unbalanced game modes? = a little bit. Then what about MWO drives you away the most?= The lack of social interaction and true league style gameplay=yes. Plus the lack of a stock mech mode to play in its own MM queue.

Plus the fact I and my friends cannot just drop into a room create our own game and practice and have FUN! Then if we want as a group play in competitive leagues like in the old MechWarrior PC games.SYNC drops in MWO really suck and do not replace the old lobby system of the MSN gamming zone.

Edited by GoManGo, 03 February 2014 - 12:08 PM.


#71 Roadbeer

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Posted 03 February 2014 - 12:12 PM

View PostGoManGo, on 03 February 2014 - 12:02 PM, said:

Plus the fact I and my friends cannot just drop into a room create our own game and practice and have FUN! Then if we want as a group play in competitive leagues like in the old MechWarrior PC games.SYNC drops in MWO really suck and do not replace the old lobby system of the MSN gamming zone.


You can thank the "Community" for that. You used to be able to group with your friends, now you have to cherry pick 3, or "First come, First serve" them and leave the rest out, because the "Community" QQed relentlessly about premades.
Everything that has had to go into match-making and accommodating changes for solo, group and max groups to be happy (ultimately pleasing none), that things like a lobby could have been developed LONG ago.

#72 GoManGo

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Posted 03 February 2014 - 12:20 PM

RoadBeer= You can thank the "Community" for that. You used to be able to group with your friends, now you have to cherry pick 3, or "First come, First serve" them and leave the rest out, because the "Community" QQed relentlessly about premades.
Everything that has had to go into match-making and accommodating changes for solo, group and max groups to be happy (ultimately pleasing none), that things like a lobby could have been developed LONG ago.
___________________________________________________________________________________________________

RoadBeer that is so not true I have read hundreds of posts and topics on the Match Maker situation from the beginning of closed beta and everyone asked PGI/DEVS please separate the random drop solo/pug players from the premades teams give each there own queues with random game modes and a lobby system and the DEVS just blew them off into K-Town.
So now what do you have to say ? except why? Why did the devs not start a lobby and social system 2 years ago? Why? because they thought everyone would just go along with there game plans and it blew up in there faces.

#73 Tesunie

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Posted 03 February 2014 - 12:22 PM

View PostRoadbeer, on 03 February 2014 - 12:12 PM, said:


You can thank the "Community" for that. You used to be able to group with your friends, now you have to cherry pick 3, or "First come, First serve" them and leave the rest out, because the "Community" QQed relentlessly about premades.
Everything that has had to go into match-making and accommodating changes for solo, group and max groups to be happy (ultimately pleasing none), that things like a lobby could have been developed LONG ago.


Don't forget Skirmish mode, which was cried out for a long time, and now that it is here people complain that it "isn't balance and one mech runs and hides and wastes our time"... Community pushed for it. Now that it is here, all we see is gripping and complaining about it. Even though it is EXACTLY what they asked for.

#74 Roadbeer

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Posted 03 February 2014 - 12:26 PM

View PostGoManGo, on 03 February 2014 - 12:20 PM, said:

RoadBeer= You can thank the "Community" for that. You used to be able to group with your friends, now you have to cherry pick 3, or "First come, First serve" them and leave the rest out, because the "Community" QQed relentlessly about premades.
Everything that has had to go into match-making and accommodating changes for solo, group and max groups to be happy (ultimately pleasing none), that things like a lobby could have been developed LONG ago.
___________________________________________________________________________________________________

RoadBeer that is so not true I have read hundreds of posts and topics on the Match Maker situation from the beginning of closed beta and everyone asked PGI/DEVS please separate the random drop solo/pug players from the premades teams give each there own queues with random game modes and a lobby system and the DEVS just blew them off into K-Town.
So now what do you have to say ? except why? Why did the devs not start a lobby and social system 2 years ago? Why? because they thought everyone would just go along with there game plans and it blew up in there faces.


I suggest you sift through the posts again, and not just your revisionist history version that you've built in your mind.
So far, you have been completely wrong on every point you've made in this thread.

#75 GoManGo

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Posted 03 February 2014 - 12:27 PM

Tesunie = [color="#b27204"] [/color]
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Posted Today, 12:22 PM

Posted ImageRoadbeer, on 03 February 2014 - 12:12 PM, said:


You can thank the "Community" for that. You used to be able to group with your friends, now you have to cherry pick 3, or "First come, First serve" them and leave the rest out, because the "Community" QQed relentlessly about premades.
Everything that has had to go into match-making and accommodating changes for solo, group and max groups to be happy (ultimately pleasing none), that things like a lobby could have been developed LONG ago.


Don't forget Skirmish mode, which was cried out for a long time, and now that it is here people complain that it "isn't balance and one mech runs and hides and wastes our time"... Community pushed for it. Now that it is here, all we see is gripping and complaining about it. Even though it is EXACTLY what they asked for.
___________________________________________________________________________________________________

I personally love all the game modes MWO has and im sure most players also love the game modes in MWO we just need more game mode types.

And did you notice its the same 20-30 posters that are always complaining? not the majority of the forum community? go look at the statistics on who the complainers are Please.Im sure you will recognize then right away=GOONS.

Edited by GoManGo, 03 February 2014 - 12:29 PM.


#76 Tesunie

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Posted 03 February 2014 - 12:42 PM

View PostGoManGo, on 03 February 2014 - 12:27 PM, said:

I personally love all the game modes MWO has and im sure most players also love the game modes in MWO we just need more game mode types.

And did you notice its the same 20-30 posters that are always complaining? not the majority of the forum community? go look at the statistics on who the complainers are Please.Im sure you will recognize then right away=GOONS.


No offense here but, learn to use the quote button? Please?

Also, blaming the Goons isn't right either. I've seen them "spam for fun", but some of them can make very good posts. Also, I do see some common names complain, but I also see a lot of new faces all the time complaining as well. It is as a community as a whole.

I could name a few names that I see make complaints about anything, but then again I see other people post that I've never seen before with complaints. Some complaints are good. Others no so much.

A recent issue I've been in has been discussing has been respawns. I see some of the typical faces, but I also see a lot of new faces with new opinions and concepts. Right now, I see community struggles/requests that are:
Hard point size restrictions.
Respawns.
Change of ammo crit explosions.
Change of crit system.
Change of experience and skill trees.
Etc.

Skirmish mode was a highly pushed subject. Now it is in, and I see the people who pushed for it at the forefront of the complaints against it.

#77 Alaskan Nobody

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Posted 03 February 2014 - 12:42 PM

View PostGoManGo, on 03 February 2014 - 12:27 PM, said:

Please.Im sure you will recognize then right away=GOONS.

Not necessarily as there are exceptions to every rule... but quite probably.

#78 DEN_Ninja

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Posted 03 February 2014 - 12:52 PM

View PostTesunie, on 03 February 2014 - 12:42 PM, said:


No offense here but, learn to use the quote button? Please?

Also, blaming the Goons isn't right either. I've seen them "spam for fun", but some of them can make very good posts. Also, I do see some common names complain, but I also see a lot of new faces all the time complaining as well. It is as a community as a whole.

I could name a few names that I see make complaints about anything, but then again I see other people post that I've never seen before with complaints. Some complaints are good. Others no so much.

A recent issue I've been in has been discussing has been respawns. I see some of the typical faces, but I also see a lot of new faces with new opinions and concepts. Right now, I see community struggles/requests that are:
Hard point size restrictions.
Respawns.
Change of ammo crit explosions.
Change of crit system.
Change of experience and skill trees.
Etc.

Skirmish mode was a highly pushed subject. Now it is in, and I see the people who pushed for it at the forefront of the complaints against it.


My beef with goons is that sometimes they take their 'trolling' too far and sometimes don't understand the depth of it. Back when the whole consumable debacle occurred it was they pretty much spread the bloody word about it in volume. Within a week it was changed but the damage was done. For the next two weeks it was bunch of trolls calling MWO "P2W"

Thousand or so goons out there willing to jump a bandwagon in the name of their 'Lulz'. Not saying some of them have valid concerns but jesus I remember a thread with an entire page of Liao Goon text that was filled with specifically "Squawk", "P2W', and etc.

#79 wanderer

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Posted 03 February 2014 - 01:05 PM

Quote

You can thank the "Community" for that. You used to be able to group with your friends, now you have to cherry pick 3, or "First come, First serve" them and leave the rest out, because the "Community" QQed relentlessly about premades.


And yet, all it'd have taken was simply leaving the premades out of the solo queue. Instead, you got multiple half-baked "fixes" that made nobody happy and sync-dropping people stomping PUGs anyway.

A bad solution causes twice as many problems as it intends to fix, especially since it wasn't really much of what was being asked for. The "community" didn't want premades in the PUGs, the result was the ugly mess we have now. Premades aren't happy because group sizes aren't flexible, PUGs aren't happy because premades still end up in their games regardless.

#80 GoManGo

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Posted 03 February 2014 - 01:06 PM

Well I have said what I truly think about MWO the Devs and the state of the game. Right or wrong it is my opinions and thoughts on the state of the game and community whatever. I do believe separating the solo/pug players from the premade teams would be best for MWO for the random drop Match Maker players. Build a MSN gaming zone type lobby system for the premade teams and let them make leagues to play in private matches.

The mechlab needs mech build saves and a few other things I mentioned but hey if the Devs listen and put them into the game great ill play 24/7 and buy out there store. If not I will keep playing WarThunder and StarTrek Online until they do and just play a few games of MWO a month. As a consumer that's my choice to play and pay into MWO or not.

P.S sorry my browser is not compatible with MWO forums the Quote does not work is this also my problem? or the people at PGI that will not fix it? Just upgraded to WIN 8.1 and explorer11 a few months back.

Edited by GoManGo, 03 February 2014 - 01:09 PM.






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