8 replies to this topic

[Sybreed]

Well, I got back from my week out of town for work and wanted to try the game with the new UI. I try to launch the patcher and it says it can't even connect. Is this a known issue?

[Sybreed]

to be more precise, it says: cannot connect to remote server

[Egomane]

not a website or forum issue

[Sybreed]

I had no idea where to post this honestly

I just thought Kyle P was a very helpful man

[Sybreed]

tried uninstalling, still isn't working

[Sybreed]

it started working again now

[Marvyn Dodgers]

Good to hear!

Suggestions for the future

(1) Run the repair tool
(2) submit a support ticket with DXDiag, Omicron log and traceroute attached, if you can.

Happy hunting.

Edited by Marvyn Dodgers, 07 February 2014 - 04:43 PM.

[Sybreed]

Marvyn Dodgers, on 07 February 2014 - 04:42 PM, said:

Good to hear!

Suggestions for the future

(1) Run the repair tool
(2) submit a support ticket with DXDiag, Omicron log and traceroute attached, if you can.

Happy hunting.

can I run the repair tool if the patcher doesn't launch?

[Egomane]

Should be possible. The repair tool will recognize a corrupt patcher as well and replace it with a working one. That is, if the patcher is the problem.