43 replies to this topic

[Gerhardt Jorgensson]

I attempted to purchase the Gold Timber Wolf package last night and I received a Paypal message that my purchase was cancelled - are they sold out now?

[Xeno Phalcon]

Gerhardt Jorgensson, on 07 May 2014 - 01:05 PM, said:

I attempted to purchase the Gold Timber Wolf package last night and I received a Paypal message that my purchase was cancelled - are they sold out now?

If they managed to sell them all im sure they would be blasting it all across twitter, facebook and the front MWO page (In that order) no its more likely that something went wrong with your paypal communicating with PGI but you will need to send in a ticket to find out the details if paypal didnt have any further info for you.

[IraqiWalker]

I honestly don't know. Maybe they are. Did you contact support?

Also, did you check your Paypal account to see if you had the funds?

Third, are you sure you input your financial information correctly?

[Phlinger]

I've had paypal stop a payment when my bank flagged it for some odd reason. My bank verifies not only the expenditure, but also the source of the payment. I was buying some in-game cash in Star Trek Online and I didn't even realize the payment was flagged until my bank called me asking for me to verify.

[Redshift2k5]

They did announce there was only a limited supply left. It is possible you may no longer be able to purchase a gold Timberwolf.

for all payment issues, contact support@mwomercs.com since the forum cannot actually assist you.

[Durant Carlyle]

Yep. Contact support and make sure you are on the white list.

[Malcolm Vordermark]

Check with your bank/credit card company. A $500 transaction may have thrown up some red flags in their systems. You may need to give them advance notice of such a large transaction.

[Gerhardt Jorgensson]

Durant Carlyle, on 07 May 2014 - 01:54 PM, said:

Yep. Contact support and make sure you are on the white list.

White list?

[Durant Carlyle]

They will know what you're talking about. If you're not on the white list, all of your purchase attempts will fail.

[Xoxim SC]

Durant Carlyle, on 07 May 2014 - 07:14 PM, said:

They will know what you're talking about. If you're not on the white list, all of your purchase attempts will fail.

Why does it have to be white?!

[Alaskan Nobody]

Todd Lightbringer, on 07 May 2014 - 07:17 PM, said:

Why does it have to be white?!

Bleached clean?

[Impavid]

Paypal may have detected that charging $500 dollars for anything in a video game is a crime and protected you from fraud.

[Koniving]

Gerhardt Jorgensson, on 07 May 2014 - 02:26 PM, said:

White list?

Basically if you haven't purchased anything at all from them before, and the first thing you do is charge 500 dollars while as a new player who hasn't even finished 25 matches in the game (or so appears at first glance), isn't the first reaction "Okay, so did you steal dad's credit card?"

It's a very unusual first purchase.

[Appogee]

Impavid, on 07 May 2014 - 08:42 PM, said:

Paypal may have detected that charging $500 dollars for anything in a video game is a crime and protected you from fraud.

LOL. I was going to post along the same lines

[LiGhtningFF13]

Could be a logical reason Gerhardt Jorgensson, cause there where only 50 left.

[smokefield]

fake/cloned credit card ?

[kardam]

Gerhardt, are you a member of PGI's marketing team?

[CSHubert]

Gerhardt Jorgensson, on 07 May 2014 - 02:26 PM, said:

White list?

Your credit card may be in bad standing in the payment system (with or without reason). Support will verify you by putting you on a whitelist and you can buy your gold piñata mech...

[LiGhtningFF13]

kardam, on 07 May 2014 - 10:18 PM, said:

Gerhardt, are you a member of PGI's marketing team?

For sure! Undercover agent.

[Ngamok]

Todd Lightbringer, on 07 May 2014 - 07:17 PM, said:

Why does it have to be white?!

Good thing I am olive.