28 replies to this topic

[Taalii]

So, I have windows 7 64bit, MW4 discs, and the mektek release. No matter what source it is installed from though, it always crashes on launch, and the error message always blames 'ntdll.dll', depending on if I run as admin or in various compatibility modes, sometimes it says so straight off, other times I have to read the error report ot find that ntdll.dll was the fault module.

Anybody have any idea how to fix, or workaround, or whatever?

[Dredhawk]

No Idea awhile back I was having a issues with the opening video crashing the game..I don't remember what I did to fix it that was like 3 or 4 years ago...could try a google search on the matter something might turn up..

Edited by Dredhawk, 10 May 2014 - 06:40 AM.

[Cactus In The Rear]

My problems with getting the game to work are as follows:

[Dredhawk]

Nothing..

Edited by Dredhawk, 10 May 2014 - 09:36 AM.

[Rogue Jedi]

if you have Windows 7 Professional Enterprise or Ultimate you can download XP Mode, a Windows XP Virtural Machine which gets almost any program that ran on Windows 98-XP working on Windows 7.

http://www.microsoft...ls.aspx?id=8002

of course if you have Home Premium or Starter editions this will not help.

[Nathan Foxbane]

Xanilos, on 10 May 2014 - 06:54 AM, said:

My problems with getting the game to work are as follows:

MW4: Mercs runs fine for me on Win 8.

[Cactus In The Rear]

Any ideas on making it work,Nathan?

[Nathan Foxbane]

Unfortunately no. It just installed clean and easy. But I am only using the disk version not the MekTek.

[9erRed]

Greetings all,

The ntdll.dll is mostly used to activate or run native components before the 32bit system is actually running.
- Some of these may be related to the video drivers before windows is up and running.

Check that you have updated drivers for your vid card first and not running Beta ones.

Additionally:
Elements within the 32bit operating area of your 64bit system may not or no longer be compatible to the game drivers. One of the primary problems for older games not or no longer responding/running was some of the Dx files were missing from the newest systems. Specifically the older Dx9c files, listed as files found in the _x86.cab.

You can check to make sure you've got all the files by comparing with the list on this link:
http://pcsupport.abo...t-dll-files.htm

The latest Dx11 is backward compatible, so having the older Dx9c items installed will not hurt anything. In fact some of the older programs actually required, and check for those files.

9erRed

[Nathan Foxbane]

9erRed, on 10 May 2014 - 05:43 PM, said:

Greetings all,

The ntdll.dll is mostly used to activate or run native components before the 32bit system is actually running.
- Some of these may be related to the video drivers before windows is up and running.

Check that you have updated drivers for your vid card first and not running Beta ones.

Additionally:
Elements within the 32bit operating area of your 64bit system may not or no longer be compatible to the game drivers. One of the primary problems for older games not or no longer responding/running was some of the Dx files were missing from the newest systems. Specifically the older Dx9c files, listed as files found in the _x86.cab.

You can check to make sure you've got all the files by comparing with the list on this link:
http://pcsupport.abo...t-dll-files.htm

The latest Dx11 is backward compatible, so having the older Dx9c items installed will not hurt anything. In fact some of the older programs actually required, and check for those files.

9erRed

Ah that would explain why it works. I ran the Dx9 install even though it pointed out I had a newer version.

[Taalii]

Suggestion to use XP mode got a degree of progress- Attempting to launch the game tells me "Another application is preventing use of full screen mode".

[9erRed]

Greetings all,

One of the issues with MW4 and the Mektek installs on modern machines, is when they attempt to run some of the 'videos' for the game they may crash. Normally a 'pure function call' error, as they are attempting to change the screen resolution.

- there is a work around for this and required adding a line to the start .exe file.

MW4 crashing problems?
- All of my problems ("pure virtual function call" errors mostly) magically went away by preventing movie clips from playing. Something involving the resolution switching. To do this, append the following to the target of the game's shortcut:

/gosnovideo

Yes, that's a slash, not a dash. This will make a couple of the menu screens look a little odd and prevent the intro and postscript movies from playing, but you can just click on those files to watch them any time that you want.

If the game keeps launching the video configuration utility every time you run it, append the following to the target:

-noautoconfig

This does work with the "/gosnovideo" switch. The two of them together look like this in the target:

"(path to game)" /gosnovideo -noautoconfig

Now there is also quite a bit of info at the MW4 wiki site, and lots of resolved solutions for errors, found here:
http://pcgamingwiki....#Video_settings

See if the vid or the config settings resolve the sudden stop of the game.

9erRed

[Cactus In The Rear]

Taalii, on 15 May 2014 - 06:57 PM, said:

Suggestion to use XP mode got a degree of progress- Attempting to launch the game tells me "Another application is preventing use of full screen mode".

Have you tried a full window then? Those aren't actually fullscreen and thus shouldn't be affected.

[Taalii]

Running in XP mode, the MTX version of the game, with /gosnovideo and -noautoconfig, I get 'Nested exception! - Cause: 'GetLocationFromAddress' Error: "Attempt to read from address 0x00000094" at 0x6fabaa'

[9erRed]

Greetings,

Insure that the initial element you added was placed correctly:

There’s a work around to the GetLocationFromAddress error;

• Right click on your MW4Mercs shortcut and select properties.
  
• In the target field add the following options after the location of the .exe file add a space and then:
  
  
  /gosnovideo
  E.g: “C:\Program Files\Mechwarrior Mercenaries – Mektek Mekpak\MMercs.exe” /gosnovideo

Test the program with just the 'no video' selection first, and don't forget the space before it.


Note on that specific error:
The 0x00000094 error may be caused by windows system files damage, or a corrupted driver.
There can be many events which may have resulted in the system files errors.
- An incomplete installation, an incomplete uninstall, improper deletion of applications or hardware.
- It can also be caused if your computer is recovered from a virus or adware/spyware attack or by an improper shutdown of the computer.
All the above actives may result in the deletion or corruption of the entries in the windows system or drivers files. This corrupted system or driver file will lead to the missing and wrongly linked information and files needed for the proper working of the application.

So it might be a good idea to run a defrag program on your drives, as well as a windows system file check.
(note here, that running the system in XP compatibility mode may not actually have the specific file the program is looking for.)

- System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.
Find and follow the method for running that check here, at Microsoft:
http://support.microsoft.com/kb/929833


Additional note for your original install:
This following link appears to be a rather complete step by step install that works for your program. Might be a good read and method to follow, or at least check that your did all the steps in the correct order. And you should not have to operate in XP mode.
http://www.pcworld.c...ndows_7_pc.html

- and there even a link to an updated texture pack for the game.
- check the forums here as the link doesn't work:
http://www.mechstorm...ewforum.php?f=4


9erRed

Edited by 9erRed, 25 May 2014 - 02:51 PM.

[DeathlyEyes]

Marack Drock, on 24 May 2014 - 03:47 AM, said:

Windows 8 and Windows 7 and Windows Vista... Epic failures.

7 is one of the most stable Windows operating systems released released to date. The addition of trim support along with direct x 11 has made it arguably the fastest Windows operating system released to to date. It also had one of the smoothest transitions in respect of maintaining proper support for most software. Transitioning from 98-me-2000 was absolute nightmares.

[Cactus In The Rear]

Marack Drock, on 25 May 2014 - 09:24 PM, said:

But hey 7 still has more redeeming factors than 8.1 IMO.

A locust has more redeeming factors than 8.1.

[9erRed]

Greetings all,

Please back up from the 'whatever operating system' and stay on this help topic.

Taalii,
Did you follow the linked page for the install, is it now working?
Did any of the help suggestions assist you getting MW4 to work correctly?
Were you able to locate the updated graphics for MW4 and install them?

9erRed

[Blood Rose]

Ahem.... I got mine from [An external website] and it works fine on Win8(Makes a change) with the exception of the stock Hollander II on instant action.

[Cactus In The Rear]

Anything on this particular issue? The same problem occurs in-game as well as in the menus and such.

I blurred out the pilot names because they are my brothers' and they are very camera shy.