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I Want A Refund


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#1 C12AZyED

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Posted 20 May 2014 - 02:51 PM

Today I purchased MC and activated premium time specifically for the patch. I've spent more time in the waiting screen than in the game.

I requests a refund of the MC that was spent on the premium time please.

#2 Hellcat420

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Posted 20 May 2014 - 02:52 PM

wrong place to post this, send a ticket into support.

#3 Green Mamba

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Posted 20 May 2014 - 02:53 PM

Probably Best to Purchase Items AFTER you see what IMPROVEMENTS they have made on a Patch

#4 Name140704

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Posted 20 May 2014 - 02:54 PM

View PostC12AZyED, on 20 May 2014 - 02:51 PM, said:

Today I purchased MC and activated premium time specifically for the patch. I've spent more time in the waiting screen than in the game.

I requests a refund of the MC that was spent on the premium time please.

See if you can get one for Overlord and Elite founder, too.

#5 RedDragon

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Posted 20 May 2014 - 02:54 PM

You are a founder and don't know by now what to expect on patch day? *shakes head*

#6 MeiSooHaityu

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Posted 20 May 2014 - 02:55 PM

Good point though. Why waste premium time looking for a match with a borked matchmaker. It wouldn't hurt them to refund everyone using premium time while the matchmaker is jacked and not finding a match. Just reset the premium time counter to just before patch.

Does PGI have to, of course not, but it might not be a bad gesture.

#7 Green Mamba

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Posted 20 May 2014 - 02:57 PM

View PostMeiSooHaityu, on 20 May 2014 - 02:55 PM, said:

Good point though. Why waste premium time looking for a match with a borked matchmaker. It wouldn't hurt them to refund everyone using premium time while the matchmaker is jacked and not finding a match. Just reset the premium time counter to just before patch.

Does PGI have to, of course not, but it might not be a bad gesture.


Actually they Might Since its On their Part (Server related) that people can't Play if it is actually pressed

#8 C12AZyED

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Posted 20 May 2014 - 03:02 PM

View PostRedDragon, on 20 May 2014 - 02:54 PM, said:

You are a founder and don't know by now what to expect on patch day? *shakes head*


I shouldnt have to expect this bullshit several months after the games release. this patch literally has no features apart from a bunch of ***** content noone wanted. all they have done is broken the game yet more.

#9 Tesunie

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Posted 20 May 2014 - 03:02 PM

View PostGreen Mamba, on 20 May 2014 - 02:57 PM, said:


Actually they Might Since its On their Part (Server related) that people can't Play if it is actually pressed


They did it once before if I recall correctly...

#10 RedDragon

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Posted 20 May 2014 - 03:04 PM

View PostC12AZyED, on 20 May 2014 - 03:02 PM, said:


I shouldnt have to expect this bullshit several months after the games release. this patch literally has no features apart from a bunch of ***** content noone wanted. all they have done is broken the game yet more.

Has any patch in the past made you think it would be different today?
Not to say that you are wrong, you shouldn't have to cope with this in released game, but reality is that it has been this way for the last 2 years.

#11 Tesunie

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Posted 20 May 2014 - 03:06 PM

View PostRedDragon, on 20 May 2014 - 03:04 PM, said:

Has any patch in the past made you think it would be different today?
Not to say that you are wrong, you shouldn't have to cope with this in released game, but reality is that it has been this way for the last 2 years.


I hate to say it, but I have come to expect patch days with any online game to come with a new set of bugs... and considering they have been trying to get MM to work for a couple patches now, I still expect some bugs there personally.

#12 Hellcat420

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Posted 20 May 2014 - 03:12 PM

View PostC12AZyED, on 20 May 2014 - 03:02 PM, said:


I shouldnt have to expect this bullshit several months after the games release. this patch literally has no features apart from a bunch of ***** content noone wanted. all they have done is broken the game yet more.

that is business as usual in mwo, you should have known better.

#13 Egomane

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Posted 21 May 2014 - 11:01 AM

As has been said in the first post:
Contact support!

Closing!





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