179 replies to this topic

[Thorn Hallis]

Quote

Q: If my Phoenix Package comes with multiple Bronze Faction Medallions, Is it possible to choose the same medallicargoon more than once?
A: Yes. You can make your selections here

Unfortunately this info came after the release. I guess I'm not the only who chose different medallions because I didn't know it was possible to chose the same several times.

[Cavendish]

Alistair Winter, on 16 July 2014 - 03:47 AM, said:

It's a matter of perspective, so I think your glass is half-full, while mine is distinctly half-empty. Let me explain.

*points to founder tag*

I know all about waiting for something to be delivered, like role warfare that matters, CW and so on. Their vision was a game based on these things, and they are still working (with baby-steps) towards it, that does not mean that PGI stated: Buy a founder pack and you will have CW the 19th of june 2011. That would have been a lie.

(They HAVE lied, in my opinion, with the statement that CW would be in aprox 90 days after open beta, they KNEW they were not doing practical work on it due to the negotiations about the license, but that statement was not in regards to selling a pack so lets not repeat that debate).

However, there is nothing in the ads nor FAQ, nor anything else that I have managed to find (yes, I might have missed something and as I said I was on extended leave during Phoenix) that states that buyers of this pack will, from day one, get loyality points. The mechs will give 10% bonus to LPs WHEN LPs ARE IMPLEMENTED, likewise for the medallions.

People are now going out of their way to state tha PGI/Russ has lied about this when the facts I can find say nothing of the sort, nor does anyone else seem able to produce any statement to back this claim.

GalaxyBluestars post is a splendid example, he circles the 10% loyality boost yet provide not a single counter to the fact that the FAQ (that any buyer must have read) states that the boost will be when the LP system is implemented. Does the mech give 10% bonus to LP? According to PGI it does indeed. Are the LPs in-game yet? No they are not, nor did PGI claim they would be when Phoenix was released. Does it suck that one year later we STILL have no bloody CW? Of course it does.

If you want to claim "They lied about X!" then you will have to produce evidence to support that.

[GalaxyBluestar]

LOL so now those medallions and boosts aren't apart of the phoenix pack by your definition because when russ said everything was delivered it's not a lie.

by stating that items give boosts it's stating that the item has a set value, that's what you're buying. would you excuse all the hero bonuses in the same manner? "umm guyz just cause it says 30% bonus doesn't mean it comes with it it'll be delivered when they deliver it"

seriously some people will do ANYTHING to avoid feeling that their money has been wasted. unlike founders the phoenix is the only pack that said it would deliver items that will give you something of value and ever since release it does jack, until CW is delivered it is broken and incomplete.

if you're satisfied with useless trinkets sitting in your account for 9 months then fine. plz by gold mechs and support people throwing any ideas at you taking your money and you hear nothing of it for months on end.

Edited by GalaxyBluestar, 16 July 2014 - 04:38 AM.

[Thorn Hallis]

GalaxyBluestar, on 16 July 2014 - 04:36 AM, said:

seriously some people will do ANYTHING to avoid feeling that their money has been wasted.

It would be wasted if loyality points would never be introduced.

[Alistair Winter]

Cavendish, on 16 July 2014 - 04:28 AM, said:

If you want to claim "They lied about X!" then you will have to produce evidence to support that.

I'm not claiming it at all. I think my Mercedes-example explains my position fairly well.

It's not a lie, but it does border on false advertising, depending on how soon the loyalty points are implemented. It's not an important issue in the big picture, really. I just find it funny.

[Malleus011]

At the time, Community Warfare had been projected for delivery about October or November of 2013, a little after Phoenix was due to drop.

Phoenix's main page advertised Loyalty boosts for 'mechs and medallions. The primary advertisement for Phoenix made no mention of 'when CW gets here' and the FAQ was not available when PP went on sale. Buyers had to decide based on the Phoenix page alone.

We found out later that PGI wasn't even working on CW at the time. Thus, the 'upcoming community warfare' cited in the FAQ wasn't 'upcoming' in any tangible sense. Is it lying to sell a product with features that aren't even in development? (While claiming they are?)

Was it a clear, take-it-to-court lie? Not exactly. But it was misleading their customers with false advertising.

Regardless, Loyalty still doesn't work - and I would wager two C-Bills they've never done *any* actual work on the system, and are not 'secretly tracking' Loyalty points - which means that this feature of Phoenix is undelivered.

[Windsaw]

Cavendish, on 16 July 2014 - 02:21 AM, said:

Of course:

http://mwomercs.com/...t-phoenix-faqs/

Loyalty Points
Q: What are Loyalty Points?
[color=#00FFFF]A: Loyalty Points are part of the upcoming Community Warfare expansion. Players will be able to work with and/or pledge allegiance to one of the major factions within the game's universe. Loyalty Points are earned by doing a variety of activities within the game. Players will have a pooled loyalty rank value per in-game faction. As the player performs specific actions they will earn loyalty points which are added or removed from these individual faction rank pools. Loyalty Point boosts increase the positive earning of points in these individual boosts. Earning a high level of rank with anyone one faction, earns the player access to specific faction content and economic benefits. Further details will be revealed with upcoming announcements on Community Warfare.[/color]

Q: Does the Phoenix Bronze Faction Medallion ‘Loyalty Boost’ of 2.5%, stack together with the 10% Loyalty Boost when using a Phoenix BattleMech?
[color=#00FFFF]A: Yes – giving a total of 12.5% Loyalty Boost per match when using a Phoenix BattleMech that is equipped with a Faction Medallion.[/color]

Q: If my Phoenix Package comes with multiple Bronze Faction Medallions, Is it possible to choose the same medallicargoon more than once?
[color=#00FFFF]A: Yes. You can make your selections [/color]here[color=#00FFFF]![/color]

Q: Can I purchase the Phoenix Bronze Faction Medallion in the MechLab?
[color=#00FFFF]A: No. The Bronze Faction Medallions are exclusively available to Phoenix purchasers and may only be selected[/color]here[color=#00FFFF]. These are different from the standard Faction Medallions available in the MechLab.[/color]

Okay, maybe I am blind or my english is not good enough, but nowhere in these points do I see that loyalty points may not be available when the phoenix pack goes online. Quite on the contrary. What was written above was just a confirmation that CW would be finished (or at least progressed enough) to include loyalty points.

Still, I agree in so far that what is written above is not yet a lie, this is indeed false advertising. Not that it is much better since IIRC they didn't start programming CW yet so delivering as promised was pretty much an impossibility.

This, however, is most likely an outright lie:

Edited by Windsaw, 16 July 2014 - 05:17 AM.

[NextGame]

Zolaz, on 15 July 2014 - 06:09 AM, said:

Bought the Phoenix Package and got my mechs and even threw in for the Reinforcement Package. I wanted every advantage I could get so that I could start working my way towards that Wolf's Dragoons achievement. Havent really heard much about when Loyalty Points are going to be tracked and I can start getting some rewards from them.

Now, with the Clan Package out of the way, I was wondering when Loyalty Points are going to be implemented.

When do you think?

[Zolaz]

NextGame, on 16 July 2014 - 05:29 AM, said:

When do you think?

I have no earthly idea when Loyalty Points are going to be implemented. You would think it would be when you can align yourself to a faction. *looks over at his Merc tag* That is why I started this thread. I dont know about anyone else, but I think that if you advertise something and sell it to people then you do in fact owe them something. It would also be reasonable to assume that someone who hasnt delivered something promised and sold 9 months ago would keep that purchaser informed and up to date.

Im just asking when I am going to get the Loyalty Points that were hyped and sold in the Phoenix Package.

[Bryan Ekman]

Technically, Loyalty Points have been in the game since Closed Beta, we just haven't been able to use them yet. They are part of the reward system (CB/XP) and accumulated by performing actions within the game.

We're very very close now, as you may have heard in the devlog 6, the next set of major features to role out are the CW Merc Unit creations/management components. Once these are out, the remaining CW conquest features will make their way to production, at which time LP can be turned on and all the Phoenix features will work as intended. The delay sucks. We are not happy about it, and we apologize.

[Wieland]

Bryan Ekman, on 16 July 2014 - 06:47 AM, said:

The delay sucks.

Yep.

And really dont turn them on before the Faction/LP System is in. Nothing worse than a thousand generals on day one.

Edited by Wieland, 16 July 2014 - 06:56 AM.

[Doctor Proctor]

My worry is that when we get them everyone will just start at 0 and we'll only get the little bonus to our points. The problem is that I've kind of done with Phoenix mechs for the most part. Don't get me wrong, they're great, but after mastering 9 of them (screw the Locust, seriously) I've put soooo many hours into them and mostly play with newer (to me) mechs and eventually Clan stuff when it goes up for CBills.

We should get some sort of loyalty point bank to make up for all the hours sunk into those mechs before they turned it on. Heck, assuming it's per match or something, they can even look at our stats and calculate a number for us based on historical data. Just give us SOMETHING for this feature that hasn't been working for the past year...

[Malleus011]

Bryan Ekman, on 16 July 2014 - 06:47 AM, said:

Technically, Loyalty Points have been in the game since Closed Beta, we just haven't been able to use them yet. They are part of the reward system (CB/XP) and accumulated by performing actions within the game.

We're very very close now, as you may have heard in the devlog 6, the next set of major features to role out are the CW Merc Unit creations/management components. Once these are out, the remaining CW conquest features will make their way to production, at which time LP can be turned on and all the Phoenix features will work as intended. The delay sucks. We are not happy about it, and we apologize.

Thanks for the update, Bryan.

[Windsaw]

Bryan Ekman, on 16 July 2014 - 06:47 AM, said:

Technically, Loyalty Points have been in the game since Closed Beta, we just haven't been able to use them yet. They are part of the reward system (CB/XP) and accumulated by performing actions within the game.

Okay, as far as I am concerned you are now off the hook for the lie blame.

I just wish that you would have communicated earlier since I did not now that. The LPs are invisible after all. So I haven't skilled any Phoenix mechs yet although apprently I could have.

I suggest that you include that in the FAQ.

Edited by Windsaw, 16 July 2014 - 07:46 AM.

[Malleus011]

It would make me *really* happy if they'd add our Loyalty Points to our stats, just so we can see them working. (Even if we don't know what they do).

[Sandpit]

Malleus011, on 16 July 2014 - 08:19 AM, said:

It would make me *really* happy if they'd add our Loyalty Points to our stats, just so we can see them working. (Even if we don't know what they do).

we know what they do
they provide you with bonuses for equipment from a that particular faction as well as rank within a faction. That's how they were explained at least

[Roland]

I've not even bothered to pick my medalions yet, since they serve no purpose.

[Sandpit]

Roland, on 16 July 2014 - 08:26 AM, said:

I've not even bothered to pick my medalions yet, since they serve no purpose.

I'm in the same boat, I've refused to pick them when they're nothing more than an aesthetic cockpit item. I also firmly believe they should allow all players who HAVE picked, to reset them given the delay on this.

[Cavendish]

GalaxyBluestar, on 16 July 2014 - 04:36 AM, said:

Odd incoherent ramblings.

As stated several times... I do not have the Phoenex pack, nor would I have bought it so no I did not waste any money on it. I am just annoyed people are trying to claim they were screwed over by not getting what they ordered.

You have the medallion? Is it delivered? Is it in your inventory?! If so, it is delivered.

Did you get the mechs you ordered? Are they in your mechbays? If so, they are delivered.

Is the system that will give loyality points in? No its not, but it will be and you will then have your bonus.

The items: Delivered.

Are the medallions useless, is the mech bonus useless? Oh absolutly, and it will be so until the system is turned on. But to claim that you did not get what you ordered, unless you want to claim you ordered the CW released, is false.

[Bryan Ekman]

Windsaw, on 16 July 2014 - 07:46 AM, said:

Okay, as far as I am concerned you are now off the hook for the lie blame.

I just wish that you would have communicated earlier since I did not now that. The LPs are invisible after all. So I haven't skilled any Phoenix mechs yet although apprently I could have.

I suggest that you include that in the FAQ.

To be clear... the system is there, we are not collecting LPs until you can use them. Makes it even for everyone and players won't have a stockpile from matches played.