Posted 15 July 2014 - 07:38 PM
Hmm.. Sorry, occupational hazard following:
Looks like during the maintenance PGI made some changes to the external facing machines that handle incoming traffic. This could be a hardware change or a logical, software change, likely involving IP addresses. This is "normal" in IT industry, companies make these changes all the time. And obviously, from within the PGI's zone of control (their user-fronting network), it works fine (because people can still log in and play games).
What didn't appear to work is that these external facing changes need to be propagated to other, external parties in order for the traffic to be routed properly. Again this is normal, any other company doing similar things would face similar problems. This is primarily accomplished through Domain Name Resolution updates, to Domain Name Servers (DNS); these servers are maintained by various authorities and companies over the world, and is under no central supervision -- each nation typically would have its own authority maintaining these, and each ISP typically would also maintain its own set of DNS servers.
Thus, getting ALL the DNS servers in the world updated is non-trivial, but largely automated... but it takes time to do the job properly, and there's always someone who misconfigured a DNS server somewhere that doesn't get the message. So until these servers get updated, users who are querying these servers (because either their ISP are using them, or checking with them) are going to get directed to the old address.. which is no longer in operation, and thus would not respond, making your client think that there is still a maintenance window going on.
So how long does a world-wide DNS change take effect? Usually quite fast... relatively speaking. Within a day or two everything should bed down. But we being gamers, a delay that long isn't acceptable. Me? I'll just go out and smell the roses.
2
, what did you guys change? I could connect fine last night.
