New Data Center "greater Latency Performance To Many Our Non Na Customers"?
#121
Posted 01 September 2014 - 07:36 AM
#122
Posted 01 September 2014 - 08:16 AM
DV McKenna, on 01 September 2014 - 07:32 AM, said:
Which ISp you with, and where is the traceroute going?
I'm with BT. No idea about the traceroute.
Ok went to a site and did a traceroute test. It said it took 9 hops. Max response time 4ms and Average response time 2ms.
Edited by McHarg, 01 September 2014 - 08:24 AM.
#126
Posted 01 September 2014 - 02:20 PM
See the 70ms jump at the end of the trace?
That is at or very near PGI's end of the trace mate.
Here's how routing works. At least to my understanding.
A packet is sent off to the router, each router has a table in it maping the routes near it 1-2 hops.
It knows which route will get it closer to the dest IP and given other issues, route load etc, it fires it off.
Saying My ISP is having trouble routing to PGI servers is a bunch of bull.
What I can say is that one of the routers at the other end has a routing table that takes the long way around.
Now routers update there tables but it takes time, so for me I'm just waiting for the new route to come through.
What may have happened with the data centre move is that Aust is now on the otherside of a high traffic always clogged freeway with no other shorter in time routes to choose. In which case I am stuffed.
I put my money on old route data sending me to their old center and back over to their new one.
Hey PGI you can do a broadcast from your router to tell all the nearby routers that you changed street number.
A least in theory you can (yes i'm an adult student studying IT atm).
Anyway after the DNS rubbish they pulled a few months back I think PGI are a bit light on network engineers.
I guess its not important for an MMO or is that a fishing console game?
cheers
#127
Posted 01 September 2014 - 05:51 PM
Night Fury76, on 01 September 2014 - 02:20 PM, said:
What I can say is that one of the routers at the other end has a routing table that takes the long way around.
Now routers update there tables but it takes time, so for me I'm just waiting for the new route to come through.
Hmmm....
Routing is more complicated than that dude...
Only your ISP can anything about it. Have you tried reporting the issue to them ?
Meanwhile an Aussie friend of mine routing got worst as well from 220ms to 300ms++.
He is using a workaround with a VPN connecting via LA so, he is down back to 230ms+.
Apparently you can free trial.
http://www.goldenfrog.com/vyprvpn
#128
Posted 01 September 2014 - 06:00 PM
#129
Posted 01 September 2014 - 08:06 PM
#130
Posted 01 September 2014 - 10:43 PM
#131
Posted 02 September 2014 - 12:37 AM
Jack Avery, on 30 August 2014 - 08:51 AM, said:
But you always get screwed in the Great Plains when it comes to servers, so whatever.
Except for that whole first city in the US on gigabit Google fiber thing.
https://fiber.google...ies/kansascity/
#132
Posted 02 September 2014 - 12:47 AM
#133
Posted 02 September 2014 - 12:49 AM
Vertigo 1, on 01 September 2014 - 08:06 PM, said:
Hey Vertigo, I'm near Austin too! And yes, my ping has jumped from a steady 80-something to 120-140, sometimes more. I'm getting lots of spikes, a few disconnects, warping, etc. Something is obviously amiss. I'm on a TWC 50/5MB connection up north toward Georgetown.
#134
Posted 02 September 2014 - 01:30 AM
Vertigo 1, on 01 September 2014 - 08:06 PM, said:
Slightly higher ping as well..
#135
Posted 02 September 2014 - 01:40 AM
Night Fury76, on 01 September 2014 - 02:20 PM, said:
See the 70ms jump at the end of the trace?
That is at or very near PGI's end of the trace mate.
Here's how routing works. At least to my understanding.
A packet is sent off to the router, each router has a table in it maping the routes near it 1-2 hops.
It knows which route will get it closer to the dest IP and given other issues, route load etc, it fires it off.
Saying My ISP is having trouble routing to PGI servers is a bunch of bull.
What I can say is that one of the routers at the other end has a routing table that takes the long way around.
Now routers update there tables but it takes time, so for me I'm just waiting for the new route to come through.
What may have happened with the data centre move is that Aust is now on the otherside of a high traffic always clogged freeway with no other shorter in time routes to choose. In which case I am stuffed.
I put my money on old route data sending me to their old center and back over to their new one.
Hey PGI you can do a broadcast from your router to tell all the nearby routers that you changed street number.
A least in theory you can (yes i'm an adult student studying IT atm).
Anyway after the DNS rubbish they pulled a few months back I think PGI are a bit light on network engineers.
I guess its not important for an MMO or is that a fishing console game?
cheers
If you hadn't have cut the IP adds off your post that would have been more helpful.
I think i've pieced them together though.
I'd be more worried about the 140MS jumps in-between the two Hong Kong hops (overloaded hop perhaps)
The on in Taiwan looks ok, however you then look as though you go to Italy, Paris, then Montreal Canada.
#136
Posted 02 September 2014 - 01:40 AM
#137
Posted 02 September 2014 - 01:40 AM
Vertigo 1, on 01 September 2014 - 08:06 PM, said:
If only it was all that simple as to your connection speeds my friend!
#138
Posted 02 September 2014 - 01:48 AM
R Razor, on 01 September 2014 - 06:00 PM, said:
Your ISP's can report problems with high congested hops to the owners to get the problem resolved, at least they do this in the EU. (but it takes along time)
#139
Posted 02 September 2014 - 01:58 AM
DV McKenna, on 02 September 2014 - 01:40 AM, said:
If you hadn't have cut the IP adds off your post that would have been more helpful.
I think i've pieced them together though.
I'd be more worried about the 140MS jumps in-between the two Hong Kong hops (overloaded hop perhaps)
The on in Taiwan looks ok, however you then look as though you go to Italy, Paris, then Montreal Canada.
Yeah thanks mate, I was only interested in the last 70 because it was a hop that was missing from one of the previous posters, so i thought it old that the hop so close to end was added.
Anyway long story short, A big chunk of us aussies (Telstra mainly) is now routing us through the EU.
I guess the servers really are 1/2 way around the world and now their on the other 1/2.
Not looking good for us for an easy solution, though guys have VPN'd into LA and got great connections from there.
Thanks again for taking the time to review the trace.
Cheers
#140
Posted 02 September 2014 - 02:03 AM
Night Fury76, on 02 September 2014 - 01:58 AM, said:
Yeah thanks mate, I was only interested in the last 70 because it was a hop that was missing from one of the previous posters, so i thought it old that the hop so close to end was added.
Anyway long story short, A big chunk of us aussies (Telstra mainly) is now routing us through the EU.
I guess the servers really are 1/2 way around the world and now their on the other 1/2.
Not looking good for us for an easy solution, though guys have VPN'd into LA and got great connections from there.
Thanks again for taking the time to review the trace.
Cheers
Np trying to do it in the patch forum as well, i can understand the Asia base anger to the server move, and yes PGI could have done more homework.
But when your being routed half way round the world, then shuttled back across the other half to come back across to get to your destination that is never going to end well.
If you can find good free VPN's for now i guess that's ok, but you shouldn't have too really, there just isn't much PGI can do about it (routing wise)
Edited by DV McKenna, 02 September 2014 - 03:12 AM.
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