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1 Year Customer Appreciation Program - Feedback


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#1201 Felicitatem Parco

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Posted 06 December 2014 - 09:19 PM

OMGOMGOMGOMG!!

http://mwomercs.com/...ult-battlemech/

This Crab has more hardpoints than a [REDACTED] watching the Victoria Secret runway show!

Edited by Prosperity Park, 06 December 2014 - 10:52 PM.


#1202 B l i t z

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Posted 07 December 2014 - 02:47 PM

Will people who have qualified for the king crab reward receive all three variants, or just one?

#1203 Cimarb

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Posted 08 December 2014 - 06:22 AM

View Postvashda nerrada, on 07 December 2014 - 02:47 PM, said:

Will people who have qualified for the king crab reward receive all three variants, or just one?

Just the unique variant. The rest will be available for MC right away, and cbills next month.

#1204 shadowrwolf

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Posted 04 February 2015 - 09:27 PM

so you have to pay to play

very classy PGI

#1205 Basskicker

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Posted 04 February 2015 - 09:31 PM

View Postshadowrwolf, on 04 February 2015 - 09:27 PM, said:

so you have to pay to play

very classy PGI


0/10 Thread Necro

#1206 Cimarb

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Posted 05 February 2015 - 08:42 AM

View PostBasskicker, on 04 February 2015 - 09:31 PM, said:


0/10 Thread Necro

And a horrible inaccurate, trolling necro at that...

#1207 NocturnalBeast

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Posted 05 February 2015 - 10:23 AM

View Postshadowrwolf, on 04 February 2015 - 09:27 PM, said:

so you have to pay to play

very classy PGI


Completely incorrect.

#1208 Kookieslayer

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Posted 06 February 2015 - 06:48 AM

Has someone who bought the Wrath pack between the Loyalty Atlas reward availability window and the New December 16th offer, I am a sad Panda... I really wish I could get that atlas even though I purchased the Wrath pack "with bad timing"... I don't have the budget to invest more $ in videogames for a while :(

#1209 Cimarb

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Posted 06 February 2015 - 07:18 AM

View PostKookieslayer, on 06 February 2015 - 06:48 AM, said:

Has someone who bought the Wrath pack between the Loyalty Atlas reward availability window and the New December 16th offer, I am a sad Panda... I really wish I could get that atlas even though I purchased the Wrath pack "with bad timing"... I don't have the budget to invest more $ in videogames for a while :(

I would contact customer support. They may not be able to do anything, but never hurts to ask and they are generally pretty good about that kind of stuff.

#1210 Hrunting

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Posted 08 February 2015 - 11:30 PM

What I don't get is how PGI went from an awesome 1 year reward that had something for everyone at all levels to a blatant cash grab reminiscent of AGP's awful shenanigans.

Also the announcement came out just in time for people to miss the end of January rewards for Resistance and Urban mech.

Bad move PGI and a VERY underwhelming and ungrateful reward...

#1211 Angus McFife VI

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Posted 10 February 2015 - 04:11 PM

Can re remove the angels and pearl paint on our new mechs reward mechs?

#1212 Cimarb

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Posted 10 February 2015 - 04:36 PM

View PostDont LRM me please, on 10 February 2015 - 04:11 PM, said:

Can re remove the angels and pearl paint on our new mechs reward mechs?

No.

#1213 Angus McFife VI

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Posted 10 February 2015 - 04:47 PM

View PostCimarb, on 10 February 2015 - 04:36 PM, said:

No.


Why the figgling foo not?

#1214 Cimarb

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Posted 10 February 2015 - 05:04 PM

View PostDont LRM me please, on 10 February 2015 - 04:47 PM, said:

Why the figgling foo not?

da wha?...

oh, wait, "why not?"...lol

Because that is how hero mechs have always been done. I do not agree with it, but it is what it be.

Edited by Cimarb, 10 February 2015 - 05:05 PM.


#1215 Angus McFife VI

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Posted 10 February 2015 - 06:27 PM

View PostCimarb, on 10 February 2015 - 05:04 PM, said:

da wha?...

oh, wait, "why not?"...lol

Because that is how hero mechs have always been done. I do not agree with it, but it is what it be.

Can't it just have an optional removable camo for like a buyable camo like phranken....? More money for PGI anyway. I just want that disgusting angel off my mech, and I know many others do too. However, that Atlas head looks badass.

Edited by Dont LRM me please, 10 February 2015 - 06:28 PM.


#1216 Cimarb

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Posted 10 February 2015 - 06:45 PM

View PostDont LRM me please, on 10 February 2015 - 06:27 PM, said:

Can't it just have an optional removable camo for like a buyable camo like phranken....? More money for PGI anyway. I just want that disgusting angel off my mech, and I know many others do too. However, that Atlas head looks badass.

Every camo pattern has to be made specifically for that chassis, and as Hero mechs have unique geometry, they are excessively more difficult to add camos to.

I have asked many times for this very thing, as have many other people, but it has not a big enough "thing" to be a priority for PGI yet.

#1217 St0neFire

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Posted 10 February 2015 - 06:50 PM

good point, no joy

#1218 Kookieslayer

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Posted 11 February 2015 - 12:14 PM

Welp, custommer support doesn't seem to care much about their customers not getting their loyalty mechs because of bad timing... That or they are really overwhelmed with complaints and issues. :(

Edited by Kookieslayer, 11 February 2015 - 12:14 PM.


#1219 Cimarb

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Posted 11 February 2015 - 12:28 PM

View PostKookieslayer, on 11 February 2015 - 12:14 PM, said:

Welp, custommer support doesn't seem to care much about their customers not getting their loyalty mechs because of bad timing... That or they are really overwhelmed with complaints and issues. :(

They are in the process of getting a new "boss" in CS, so I would be willing to bet on the latter. Just be patient and keep updating the ticket every couple days to remind them.

#1220 That Dawg

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Posted 11 February 2015 - 02:42 PM

my .02, I'm OVER impressed with customer service.
I have yet to walk away from any interaction where I was less than 110% happy.
Jus' sayin'

like..I bought a mech pack WEEKS after the whatever special was, and they still gave me the bonus





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