Russ Bullock, on 18 September 2014 - 08:14 PM, said:
Next on to the Foundes and Phoenix programs, I have read the threads and although there is some support in both cases there is also I believe enough players that are against the prospect that it would be unfair of Piranha to bring those programs back.
Trust me bringing back the Founders or Phoenix program would be by far the easiest option for Piranha to provide, however I don't feel we have the complete support we would need to do so.
This line of thinking hasn't stopped you from doing anything in that past that infuriated your community. For a business model, ease of implementation, and common sense... you should just do it. Offer a limited time only chance to purchase those packages from the past. Bring back the founders and the phoenix packages for a week or so and shut them down. Give people a limited chance to grab those. I see absolutely no problem with this. You've broken promises before, you can do it again. The people that will be mad aren't exactly going to stop playing. They will just be mad. You will make money for a minimum amount of work, which will in turn give you more resources to finish CW. If you get more resources to make a better game for us, I can't see that any logical person who enjoys this game and wants it to be better could possibly disagree.
One thing you can do to satisfy them, is change the decals or tags on the mechs or forum tags. Make slight changes so that people can tell who was an "original founder" and who was a "second chance founder" That way, the original founders and phoenix package purchasers can maintain their status and you maintain your integrity, but folks that never had the chance to purchase the packages in the first place have a second chance to throw money into your pocket. This shouldn't be a tough decision. And frankly, I'm surprised that you guys didn't do this in the first place.
Now... for my personal feelings on the subject. I absolutely do not think you need to do anything to please people who do not qualify for these customer and loyalty rewards. They are loyalty rewards. It's simple, you either didn't or you did purchase something in the past and this is a reward for people who did. It's not a question of ethics or fairness that you don't allow people to purchase these previous packages now or for you to offer a new way to gain the same reward. Either way you will upset someone. It's a bonus that you are giving people who helped found and shape the game by giving you some money. If people didn't give you money, they don't get the reward. It's simple. You shouldn't feel guilted into providing something to someone who didn't (even if they didn't have the chance) give you anything. Suck it up buttercups. You don't qualify, get over it. Move on.
All that aside, I would pay double or triple (maybe even quadruple or quintuple) to the chance to purchase a founder's pack. No I am not rich. I just love video games and lack self control in my spending. It's just that I never had a chance to buy one. That makes it valuable to me because I can't have it.
If you want more money to make a better game, I'd say do the easy thing and just let people be upset. They will find other reasons to be upset anyways. But with more money, you can make a better game (or you should be able to, logically speaking).
In short - SHUT UP AND TAKE MY MONEY -