Same here again. It's like Bruce Willis said in Die Hard 2.
Bruce Willis said:
How can the same **** happen to the same guy twice?
But it happens.
After solving the problem with my missing MC I believing your word that the problems with PayPal or more specifically Playspan are solved but it seems the problem still exist.
On 2nd of December 2014 I purchased the "Resistance Wrath Pack" for 80$ and pay with PayPal as usual. The transaction performance was like before. The money was send and I got a bill from Paypal. But I didn't found anything about the "Resistance Pack" in my profile or anywhere else. On the "Preorders" Page only the two Clan packages are listed with the note "Still available" (I haven't bought the two Clan packages yet.). I can't choose any of the Loyalty Rewards (I own the Phoenix Package).
Ticket is created and I wrote a PM with all informations to you as well.
MWO Support said:
Our staff are currently handling a higher number of tickets than average at the moment. We sincerely apologize for any delay this may cause.
And what is the reason for that? Cause your payment system is trash. Man, change your payment service provider and send Playspan to hell. They didin't inform you (as their customer) about changes in some adjustments, they didin't solve problems with their service and they cause a lot of trouble and in the end they scare away
your customers. So why stick with them any longer? Other companies were able to manage this quite resonable as well. So why you don't?