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I Want A Refund


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#61 DrStober

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Posted 07 October 2014 - 06:51 PM

View PostPappySmurf, on 07 October 2014 - 06:37 PM, said:

Russ Bullock (You said listen to the forum goers more, so we are. Now that is unacceptable, so what would you like from us now?)

NO!!!! Russ you didn't not listen to me and my banned brother KingCobra about matchmaking you listened to a bunch of elitist players that don't know shittt about MechWarrior or your true MWO community .So you deserve what you get.


P.S all the hellll you had to do Russ was put in

IS vs Clan game mode

stock/trial Vs stock/trial game mode

A few new maps and leave everything else alone and work on CW my god why make it so dammm difficult for your staff and community?
Helll I have to ask do all Canadians think like you? Make it simple make it work don't dam over complicate everything in MWO because a few elitist players are crybaby's.


Man, with stuff like this, it's easy to see why the ban hammer went flying around awhile back. If I had to wade through this type of stuff everyday, I too would want to withdraw myself from it, shut it off or both.

Try making rational, logical and reasonable arguments and not wrapping them in insults. Try being open to the same from the other side. That seems to be working well elsewhere on these boards.

They've explained the reasons for doing what they did. Nothing any of those complaining about the change have provided has countered any of that. They've also offered to collect data over a period of time and share that. Seems like a reasonable approach to me.

#62 Kaptain

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Posted 07 October 2014 - 06:51 PM

View PostDagor1, on 07 October 2014 - 06:24 PM, said:



Back on topic...sorta....I read the old poll and really Russ, it does read like it would be for team play.


This.

#63 WM Jeri

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Posted 07 October 2014 - 06:51 PM

View PostRuss Bullock, on 07 October 2014 - 05:46 PM, said:

It is a difficult situation.

The counter point was multiple posts per week from players stating that the group queue was frustrating enough that they were going to quit playing. The ELO spread was just to great, and with our player base size we had just to many options available as to make it impossible for the match maker to put better matches together.

Instead of just making the changes I felt would make matches more competitive I came to the community and polled players. Players chose 80% in favor of the change.

We make the change and we have some customers that are unhappy. I am planning on making an additional post to describe the results of the MM change. It does seem to be having the desired impact.

Do I not have an obligation to majority of my customers? sometimes there just isn't a middle ground. I will gather the stats but don't the majority of conquest matches just end in an enemy team being wiped out more often then by cap?



Thats fine...would be interesting however to study the net gain / loss of paying versus non paying customers in relation to retention over this change. I am one of your better paying customers...I can say this with absolute certainty if this stays in as is by you restricting choice my choice will be to walk away.

I have stuck around for CW and have yet to see it, rather I see wasted time on something like this. My opinion you have another its your company and the only way I can respond to you that might get your attention is my wallet.

Additionally already 3 posts on our internal unit forums of other large dollar players walking away. When my friends go so do I.

Best Regards

Edited by WM Jeri, 07 October 2014 - 06:59 PM.


#64 Russ Bullock

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Posted 07 October 2014 - 06:55 PM

I will be putting up a post again - this time in the command chair section to gather as many eyes as possible. You the players need to decide if these polls are valid or not.

#65 Darth Futuza

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Posted 07 October 2014 - 06:56 PM

View PostMawai, on 07 October 2014 - 06:51 PM, said:

In fact, it may turn out that the outcomes are WORSE. Why? There are players who like to drop in heavy slow assaults ... dw for example ... it is a BAD choice in conquest. It is too slow to cap effectively, Better choices would include victors or some of the faster assaults. Many players in these mechs would NOT choose conquest since the mech is not appropriate for that game mode

Direwhales (and other whales) can be used effectively in Conquest, usually inexperience and lack of a tactical plan prevent this from happening though.

View PostWarHippy, on 07 October 2014 - 06:47 PM, said:

First off you are whining about the whining so lets stop that argument now. As for the vote I am on the forums too much as it is and it was closed before I ever saw it, and it had less people vote than the heavy mech poll. It was a poor showing of what the players wanted. As for closer matches I am not seeing them, and I never complained about the stomps as I enjoy fighting better players because that is the best way to improve. What I don't want is to ever play skirmish and until they fix conquest I don't want that either.

Well hopefully they'll give it some time to collect some statistics, and then do a revote (hopefully with more notice, eg: link in patcher) after presenting the statistical data.

View PostRuss Bullock, on 07 October 2014 - 06:55 PM, said:

I will be putting up a post again - this time in the command chair section to gather as many eyes as possible. You the players need to decide if these polls are valid or not.

They are as long as you give them sufficient time, and advertise them.

#66 Antonio

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Posted 07 October 2014 - 06:57 PM

View PostRuss Bullock, on 07 October 2014 - 06:15 PM, said:


You said listen to the forum goers more, so we are. Now that is unacceptable, so what would you like from us now?


Please continue to make changes based on player feedback. I agree that a change supported by over 80% of the player base should be implemented even though I voted to keep mode selection.

I think the voting process could be made better if I was done through the game client so that people who do not use the forums have a voice too.

Edited by Antonio, 07 October 2014 - 06:58 PM.


#67 WM Jeri

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Posted 07 October 2014 - 07:00 PM

View PostAntonio, on 07 October 2014 - 06:57 PM, said:

Please continue to make changes based on player feedback. I agree that a change supported by over 80% of the player base should be implemented even though I voted to keep mode selection.

I think the voting process could be made better if I was done through the game client so that people who do not use the forums have a voice too.



Poll visibility is a huge issue. I did not know anything about this and would have been damn vocal. If they want real feedback on something this big how about a poll that is triggered at log in to the client. I used to go there a hell of a lot more than I do the forums.

Edited by WM Jeri, 07 October 2014 - 07:01 PM.


#68 ShinobiHunter

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Posted 07 October 2014 - 07:02 PM

Okay, I'm sorry for getting out of line with my previous post. I probably spend to much time on the forums and all the griping gets under my skin. I apologize to anyone I may have offended.

I honestly believe Russ is trying here. Perhaps he could do it better, but an effort is being made. I never really saw a problem with stomps in the first place. Sure I had some, but not enough to be a concern. However, the amount of complaining on the forum made it out to be a problem of the utmost importance and Russ ran a poll to see what the player reaction would be. I think he made a decent decision with what he was given. I would love to only play skirmish. I dislike Assault and hate Conquest, but if it makes someone else have a better game I'm all for it.

#69 PappySmurf

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Posted 07 October 2014 - 07:04 PM

Man, with stuff like this, it's easy to see why the ban hammer went flying around awhile back. If I had to wade through this type of stuff everyday, I too would want to withdraw myself from it, shut it off or both.

Try making rational, logical and reasonable arguments and not wrapping them in insults. Try being open to the same from the other side. That seems to be working well elsewhere on these boards.

They've explained the reasons for doing what they did. Nothing any of those complaining about the change have provided has countered any of that. They've also offered to collect data over a period of time and share that. Seems like a reasonable approach to me.
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I should say I have for 2 years seen the madness that has become MWO and the community and the gameplay from one extreme to the other from the ideas of the small premade groups and forum extremists.So ya I get steamed up when im forced to play game modes i hate and knowing most the stomps still im the solo MM queue are from sync dropping premade groups and PGI will not fix close the bug so they have to play in the group MM queue.

And why make the MM so complicated? just match by tonnage and what skill set players have on there mechs if you just have basic skills match up those players if they have elite or mastered skills match up those folks and just let them play games.Forcing players to play game modes they don't want to play is not good thinking. And this vote thing has to go its terrible.

Edited by PappySmurf, 07 October 2014 - 07:05 PM.


#70 WarHippy

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Posted 07 October 2014 - 07:07 PM

View PostRuss Bullock, on 07 October 2014 - 06:55 PM, said:

I will be putting up a post again - this time in the command chair section to gather as many eyes as possible. You the players need to decide if these polls are valid or not.

Make sure polls are visible and linked to the game client, and leave them open for at least a week then you have a better feel for what the player base is looking for. Even then you need to take the time to determine if it will be an overall benefit to the game and say no with explanation when necessary.

Edited by WarHippy, 07 October 2014 - 07:23 PM.


#71 Sudden

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Posted 07 October 2014 - 07:12 PM

View PostGodfrey Kasparov, on 07 October 2014 - 04:28 PM, said:

My first post here on forums since I hate forums , where do I ask for a refund? .. I am not going to play conquest mode and since over half of my drops are conquest...wasting my time and others is not fun ..
wish I knew before purchasing an upgrade and wave 2...

jeez when will crap like this stop

#72 Jonathan Paine

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Posted 07 October 2014 - 07:15 PM

There is definitely more work to be done regarding making sure that players that aren't forum warriors get to know what is going on. As many have suggested, include official polls like this on the client itself. If people also ignore poll information in the actual client, I would suspect that they dont care all that much.

Also, I was going to rant and rave about my own personal preference in game modes and what kind of players I would rather not have to play with - but how about this as a suggestion: We get to vote for one (or two or three) mode(s) that we prefer, and we get to vote against a mode that we do not want to play. Perhaps going as far as getting to VETO 1 game mode.

#73 Daneiel

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Posted 07 October 2014 - 07:16 PM

Initially i didn't want to post anything , but I decided to do that . Russ ask your self why people hate one or another mode ???
It is very simple and it is in the base why your majority of dedicated MW/BT fan base left the game - MW/BT games always has depth , strong role-playing element and in MWO you lack everything from that . You can start with the small maps and end apocryphal mechs . You say i listen the community , then listen - your initial mode was fine - you lack a mode to satisfy properly the community - some are pissed from the customisation and lets start from here - how many times your player base asked for STOCK mode - give it to them , then make a mode with limited customisation to tier 1 or 2 refit level , add mode for the people who want to fight for the past time period like 3025 (aka. level 1 tech ) , but no you went in the worst road to make one or the other part of the people unhappy . Taking the choice from the people what mode they consider bad and don't want to play is bad decision , take your time reevaluate your mistakes and try to fix them , read between the rolls and give the people what they really want - BIG MAPS with multiple objectives , STOCK mode , Clans vs IS , IS before the Clans and ect.

P.S. To OP i am feeling your pain i hate a specific mode so i will not drop until that screw up is removed .

Edited by Daneiel, 07 October 2014 - 07:17 PM.


#74 Bishop Steiner

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Posted 07 October 2014 - 07:16 PM

View Post1453 R, on 07 October 2014 - 05:27 PM, said:

May I ask why? I know why I, personally, detest Skirmish and will elaborate on that if desired, but I honestly don't understand how someone could be so opposed to Conquest mode as to be unable to make themselves play the game if they have even the tiniest chance of ending up in Conquest. The only thing that remotely makes sense is assault pilots in slowboats who feel like they don't have the mobility for it, but I've always seen Conquest as something of a good thing for assault slowboats. You know exactly where the fighting's going to be and can set up overwatch on it, put all that ridiculous firepower to work laying waste to anything trying to take that central cap point.

especially since 90% of players treat Conquest, Assault and Skirmish exactly the same, and rush to the nearest derp ring, and cower in cover.

Since most Conquest matches end up a huge skirmish fight anyhow, someone seems a little bit of a drama llama to me.

Especially since you are going to have to play all drop modes in CW.

Edited by Bishop Steiner, 07 October 2014 - 07:17 PM.


#75 WarHippy

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Posted 07 October 2014 - 07:21 PM

View PostShinobiHunter, on 07 October 2014 - 07:02 PM, said:

I honestly believe Russ is trying here. Perhaps he could do it better, but an effort is being made. I never really saw a problem with stomps in the first place. Sure I had some, but not enough to be a concern. However, the amount of complaining on the forum made it out to be a problem of the utmost importance and Russ ran a poll to see what the player reaction would be. I think he made a decent decision with what he was given. I would love to only play skirmish. I dislike Assault and hate Conquest, but if it makes someone else have a better game I'm all for it.
That's just it though the stomps are still going to happen, and instead of fixing anything we are left with a lot of angry people. A lot of those yes votes were people thinking this was going to be a huge improvement when that was never going to happen. People always have an excuse as to why they lose and the MM is a favorite target.

The poll wasn't open for long and it was not highly visible. Russ jumped the gun on this, and lets not forget that the ability to pick game mode was also something the players asked for. Screw those players though since we have this other farce of a poll. :angry:

#76 WM Jeri

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Posted 07 October 2014 - 07:21 PM

View PostShinobiHunter, on 07 October 2014 - 07:02 PM, said:

Okay, I'm sorry for getting out of line with my previous post. I probably spend to much time on the forums and all the griping gets under my skin. I apologize to anyone I may have offended.

I honestly believe Russ is trying here. Perhaps he could do it better, but an effort is being made. I never really saw a problem with stomps in the first place. Sure I had some, but not enough to be a concern. However, the amount of complaining on the forum made it out to be a problem of the utmost importance and Russ ran a poll to see what the player reaction would be. I think he made a decent decision with what he was given. I would love to only play skirmish. I dislike Assault and hate Conquest, but if it makes someone else have a better game I'm all for it.



I agree with this definitely an uneviable position to be in however I fail to see how limiting customer choice is a good thing especially with a feature that has been in for so long. At the end of the day there will always be winners and losers and up to this point my issues were primarily promised delivery, this is really the first big game function issue that has peeved me in a way I would not have imagined.

#77 XphR

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Posted 07 October 2014 - 07:22 PM

View PostSudden, on 07 October 2014 - 07:12 PM, said:

jeez when will crap like this stop

Internetz :unsure:

#78 Wolf Clearwater

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Posted 07 October 2014 - 07:22 PM

View PostRuss Bullock, on 07 October 2014 - 06:15 PM, said:


You said listen to the forum goers more, so we are. Now that is unacceptable, so what would you like from us now?


Russ, I missed the poll on this - perhaps if they were in the news flasher when the launcher starts? That way it would be more readily apparent to everyone. I think you guys are doing a great job in listening and responding to the community so far (and I will happily tell you otherwise if I feel it becomes true). Thank you.

To the unhappy people - while I personally dislike skirmish, I have had roughly half of matches be skirmish. Yet I have never cut and run like a piece of **** and left my team hanging. Don't be that douche.

#79 Russ Bullock

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Posted 07 October 2014 - 07:23 PM

Please read here and follow the feedback thread to the new poll

http://mwomercs.com/...me-mode-voting/

Make sure everyone votes.

#80 WM Jeri

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Posted 07 October 2014 - 07:25 PM

View PostBishop Steiner, on 07 October 2014 - 07:16 PM, said:

especially since 90% of players treat Conquest, Assault and Skirmish exactly the same, and rush to the nearest derp ring, and cower in cover.

Since most Conquest matches end up a huge skirmish fight anyhow, someone seems a little bit of a drama llama to me.

Especially since you are going to have to play all drop modes in CW.



My issue with Conquest is that it is akin to herding cats people running all over the damn place, there is no coordination and cannot really be with no VOIP and my limited interest to type to my 15 minute team mate who really rarely pays attention anyway and before you know it your down 2, 3 , 4 mechs. My gamemode stats tell the story and skirmish is where I am most effective at earning funding and enjoying my game experience. I wont pay to be abused or do things I dont enjoy its a pretty simple equation.





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