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Regarding Weapon Group Issues


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#1 Alexander Garden

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Posted 12 November 2014 - 05:28 PM

Hey everyone,

Some players are experiencing a bug where some of their weapon groupings will either reset or be shared between two or more 'Mechs.
Please be assured that the weapon group issues are currently high-priority in our QA database.

While we continue to work on a final fix, I should be able to manually resolve your individual issues if you e-mail a ticket to support@mwomercs.com with the heading "Weapon Group Repair" and attach the weapongroups.xml file from your \MechWarrior Online\USER\Profiles\<your username> folder.
I can then manually organize your XML to reflect the current 'Mech inventory listed in your account details.

If you do submit a ticket for that purpose, I'll try to get to it as soon as I can. It's a bit of a time-consuming process though, so the turnaround won't be immediate.

#2 Duncan1dah0

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Posted 12 November 2014 - 06:11 PM

I endorse this fix. It worked for me. Now where is my $ kickback.

Back to reality, thanks for fixing the issue.

#3 Gauvan

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Posted 12 November 2014 - 07:43 PM

This is really good news, and appreciated. Do you have an ETA on the fix? I can wait until the next patch if I know it is coming.

#4 Alexander Garden

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Posted 13 November 2014 - 04:28 PM

Give me a couple more days to confirm, but we might have a fix for this coming on the 18th.

#5 MountainCopper

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Posted 14 November 2014 - 12:30 PM

View PostAlexander Garden, on 13 November 2014 - 04:28 PM, said:

Give me a couple more days to confirm, but we might have a fix for this coming on the 18th.

In that case, I won't bother you with my xml file and wait a bit more. Good that a fix is visible on the horizon.

#6 TyphonCh

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Posted 15 November 2014 - 09:37 AM

I wish topics like this were easier to find. I sent in a ticket before someone sent me a link to this thread.
Forum search upgrade please!

Edited by Team Chevy86, 15 November 2014 - 09:38 AM.


#7 MountainCopper

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Posted 16 November 2014 - 04:29 AM

View PostTeam Chevy86, on 15 November 2014 - 09:37 AM, said:

I wish topics like this were easier to find. I sent in a ticket before someone sent me a link to this thread.
Forum search upgrade please!

Yes, that's very true. These announcements do not reach the majority of players.

#8 Heydiddly

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Posted 16 November 2014 - 04:59 AM

Oh my, a fix for this would make me a very happy man. This bug has been affecting quite a few of my mechs for about 6 months now, infuriating...

#9 AntharPrime

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Posted 16 November 2014 - 01:11 PM

This doesn't just affect my weapon groups but my mouse settings as well. All my mouse settings in game were reset to the default.

#10 WonderSparks

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Posted 16 November 2014 - 01:44 PM

As much as I would like this thing fixed for me and my 'Mechs (it has not affected all of the ones I use most atm) I think I will wait patiently for a global fix instead of clogging up support with yet another ticket on the matter. :P
Besides, as it only seems to affect a few of my 'Mechs, I really have no pressing need to have it resolved. cx

#11 Hawk819

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Posted 16 November 2014 - 02:08 PM

View PostDuncan1dah0, on 12 November 2014 - 06:11 PM, said:

I endorse this fix. It worked for me. Now where is my $ kickback.

Back to reality, thanks for fixing the issue.


I, seconded that! Too many damned times I had to reset my groups. Even after I haven't played the `Mech of choice in a long time due some other `Mech I'm trying to Master.

#12 DarthPeanut

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Posted 16 November 2014 - 02:42 PM

Will be glad to see this fix! Not that it bothers me to much but it is frustrating sometimes to have to redo groups every time you play certain mechs after others.

Edited by DarthPeanut, 16 November 2014 - 02:42 PM.


#13 Alexander Garden

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Posted 17 November 2014 - 02:52 PM

Okay. Pretty confident that this will be resolved in tomorrows patch.

Once you've applied the patch (tomorrow) your weapon groups for the affected 'Mechs will reset back to 1 if they aren't already. Once you make your adjustments and save the changes, a dedicated 'Mech ID for that previously-affected 'Mech should then properly add itself to the weapongroups.xml

#14 TygerLily

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Posted 18 November 2014 - 11:47 AM

Posted Image

#15 Bront

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Posted 18 November 2014 - 11:49 AM

You better not be toying with us...

#16 Alexander Garden

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Posted 18 November 2014 - 11:53 AM

From the Patch Notes:

- Weapon groups should no longer be shared between 'Mechs.


I declare this the official celebration thread. May I never have to edit a weapongroups.xml line-by-line ever again.

However! Let me know if anyone sees this re-occur.

#17 Karl TenBrew

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Posted 18 November 2014 - 12:06 PM

Thank you for making this priority! I'll be sure to post here if I do get any persistent issues, but I'm definitely looking forward to each mech being unique again with regards to weapon groups.

Sign me up for the celebration!

#18 LennStar

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Posted 18 November 2014 - 12:18 PM

Oh wow! Please please let it be true.
Is it working for in-match rearrangement too or only in mech bay?

I have about 2 dozen affected mechs or even more, so that bug REALLY sucked.

#19 Alexander Garden

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Posted 18 November 2014 - 12:25 PM

It should eliminate the problem entirely.

Keep in mind though that there is a timer in place for in-game weapon group changes of approximately 5 seconds or so. What this means is that if you leave the match or testing ground session before that timer has completed, the changes will not be saved to the weapongroups.xml

#20 Siegegun

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Posted 18 November 2014 - 12:50 PM

Thank you! This bug has been plaguing me for months and months...





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