96 replies to this topic

[Flokoloko]

Didn`t know that. Hm this means, i have to save 25k GXP first^^ (Only unlocked Target Deprivation so far)

PGI it`s time for a 2x XP Exchange Event

[Insects]

I also got the horns, derp, seismic.
But not the target info which isnt unlocked.
Dont know about the premium time, do I enable that somewhere? (Still got 20 days).

After every game it redeems items.
Lucky for me without getting stuck in endless Refreshing loop like other people who currently cant even play the game because of it.

[Insects]

Tikkamasala, on 01 February 2015 - 03:07 AM, said:

So it doesn't seem to be bugged it's just checking whether you are allowed to buy/have the module.

Its a bug when it gives a popup and 10 second refresh delay after every game.
Now thats going to harass me every game until I unlock an expensive GXP module which isnt on my priority list when I have been saving up GXP for something else?

Also I heard that previous module rewards were applied without GXP unlock first.

I expect the whole thing is a bug and they will fix it up when they are back in the office.

[MFZ]

No problem here.
Had all modules unlocked and received them upon login this morning.

[B L O O D W I T C H]

tried to purchase a package yesterday, sadly paypal and giropay bugged out. guess too many folks tried tp grab the 3. month reward in time?

[Mike McSullivan]

Am i right that the loyality-mugs/steins are coming at the moment the mechs are included? (didnt find anything about the bonus items in the FAQ section)

p.s.: i got a warhorn + the 3 modules today

[WarPickle]

I haven't received the 2 that I haven't unlocked yet.... sucks ass! Now I gotta grind or pay real money to convert just to receive things I should get for free

I should be able to receive them without unlocking... I just can't use them until they do get unlocked.... pfft.. I hope it's a bug and they fix it!

[ColonelProctor]

Yeah mine were not in my inventory and saw no warhorn. I ordered back on December 14th. I'll check again tonight when I get home from work.

Fond the warhorn upon a second sign in.

Edited by ColonelProctor, 01 February 2015 - 09:15 AM.

[Alexander Garden]

Apologies for this everyone....

Resolving this for anyone affected is top priority for support on Monday.

[NocturnalBeast]

Alexander Garden, on 01 February 2015 - 10:45 AM, said:

Apologies for this everyone....

Resolving this for anyone affected is top priority for support on Monday.

So, if we spent GXP to fix the problem, will it be refunded?

[ColonelProctor]

I didn't spend any myself but as far as I saw mine were still locked

[Joe Mallad]

Tikkamasala, on 01 February 2015 - 03:07 AM, said:

I only got two modules i had unlocked previously and the final one after i unlocked the corresponding target gathering skill. So it doesn't seem to be bugged it's just checking whether you are allowed to buy/have the module.

you shouldnt have to buy anything first. You should just get the free modules. But if you did not have them unlocked before this, you would still have to unlock them IF you want to buy another AFTER you get your free ones.

Yeah i got my war horn and my radar derp but not the other 2 modules and have no idea if i got my 7 days premium time because the redeem system is garbage and does not ever tell us what we are redeeming.

[SweetJackal]

Adding my name to the list. I don't have the Seismic Sensor or Target Info Gathering modules unlocked with GXP or have the modules themselves in my inventory. I do have Radar Deprivation unlocked and that did get successfully redeemed.

Also checked, got the warhorn in my inventory as well. Doubt I'll ever use it but there needs to be a way to preview the sound in the mech bay.

Edited by SuckyJack, 01 February 2015 - 11:46 AM.

[Hawk819]

I got the War Horn and the Premium time, where's the modules?

[Tordin]

Got same problem as others. Got 7 day Premium time and the comstar horn, keeps popping up that its redeeming stuff but nothing else.
Also, I dont knwo why but I seems to hve gotten an drop in FPS without havin done anything out of the ordinry, except updatin to 8.1

[Joe Mallad]

seems that its not giving us the free modules unless you have already had that type bought and unlocked before. Which should not be the case because when buying packages in the past, I received all modules in those package regardless if i had already bought those types or not before.

[Dramastorm]

joelmuzz, on 01 February 2015 - 03:54 AM, said:

I also got the horns, derp, seismic.
But not the target info which isnt unlocked.
Dont know about the premium time, do I enable that somewhere? (Still got 20 days).

After every game it redeems items.
Lucky for me without getting stuck in endless Refreshing loop like other people who currently cant even play the game because of it.

premium time will be an activate button under your current premium time

[Bront]

Ed Steele, on 01 February 2015 - 10:56 AM, said:

So, if we spent GXP to fix the problem, will it be refunded?

Not likely, but I think their plan is to help folks who are stuck in Refresh Limbo.

[Tankenka]

I know I'm not the only one, but the *only* thing I have had injected into my account is the premium time for the resistance pack Month 3 (the 7 days premium)... I have pre-bought both resistance and urban mech packs (resistance I got after the King-Crab thing, but before the mug, urban I got days before the deadline), and have *nothing* else in my account (in inventory, modules, or cockpit items)... hopefully this glitch will be resolved soon ~ totally looking forward to the items and the bits and pieces that come as added gifts and bonuses! I'm patient though ~ I believe there was a note to say that it was being worked on... so I'll hold my breath!

Thank you, as always, PGI ~ for making and providing such an amazing game for us! The hard work everyone on the DEV team is putting in shows... one hell of a first rate job! Can't wait for the extra goodies, and can't wait to see what happens over this next year!

*ADDENDUM:
I re-logged and I have now received the war-horn and radar-dep module but, I believe the bug that was identified already was that if the module was not already unlocked, it was not awarded... this is probably the case for the other two modules. (Monday, for the fix, wasn't it?) So... looks like it's all on track! *cracks knuckles* time to make with the pretending like I can play!

All good, looks like it's being injected slowly. Thanks DEV team for working so fast on this!

Edited by Tankenka, 01 February 2015 - 02:16 PM.

[Greenjulius]

I got the refresh of doom several times because I have both Resistance and Urbies. I have abundant GXP so I bought Target Info Gathering and the 360 Target module. I don't get the error anymore.

Thanks for figuring it out guys!