64 replies to this topic

[Veritae]

Tina Benoit, on 24 March 2015 - 09:50 AM, said:

Hey guys!

How would you feel about having a pinned thread in General Discussion that gets updated with a post when Russ posts a new tweet?


We'll see what we can do for an automated posting thread, but for the moment it's gonna have to be manually done!

Hi Tina, thanks for popping in!

My concern with this is that without linking the full thread, most of the posts would be indecipherable. Maybe, when one of the community posts a newsworthy tweet in the forum, you make a link to the post in the pin thread, for context? Ultimately, this kinda seems like a poor use of a PGI employee's time, and I'm afraid it might discourage Russ from being so willing to answer questions, knowing that you're chained to your keyboard reposting everything.

Maybe a response from the OP or some Twitter haters that appreciate such a move would be helpful.

Either way, Tina, this is yet ANOTHER great example of the improved communication between PGI and the community, so thanks.

[Veritae]

JaxRiot, on 24 March 2015 - 10:30 AM, said:

If it refers to the game then why not just post it Here instead of Twitter? Not all players have a Twitter account, but yet All the players have a forum account.

Maybe its just me, but I dont see the reasoning behind making a post about a game someplace that doesnt reach your playerbase and doesnt let them participate unless they take added steps to install things they may not be interested in.

Leads me to believe that hes only watching his own Twitter, and not even looking here. Hes only interested in the views of people with Twitter accounts I think. Which is a bit rude imo. The people Here are the ones buying MC and Mech packs (Because you must have an account here to do so) to help support the game.

Cheers

Jax

So much here. First, you don't need a Twitter account to read his posts. Just click the link I posted above, or the link already pinned in the Dev Tracker. No need to create an account or "take added steps to install things they may not be interested in." And it is all from Russ, in one simple spot. It is actually easier and faster than reading the forum, even using the Dev Tracker.

Second, Russ does post here. See the Command Chair and announcements threads. We get an in depth monthly road map, which is detailed even further once the patch notes hit. I don't understand why people are so offended about little preview details or answers to pressing questions. Russ regularly helps players with support ticket issues get things expedited. He and Paul give updates on the CW map. Occasionally a Joke Bomb is dropped. I fail to see the harm here, when for a couple of years we were all clamoring for increased communication.

This same argument applies to the town hall meetings. If people do not want to bother to listen to them, or read Zeece's transcripts, they could scream that Russ is communicating with players poorly because everything said in the Town Hall should have been officially posted in the Forum by Russ or another Dev. This is nuts.

That's just so inefficient. If someone has a good suggestion or asks a good question, he responds with an answer. That's a good thing, guys. Then the community reposts it, with a direct link to the source, with a convenient forum title like, "X confirmed by Russ via Twitter." This is easier than finding random responses in the Dev Tracker, and certainly more frequent than official forum posts.

Why is it better that Russ make the post that says simply: "CW Maps coming to testing grounds in April Patch." How does that get you any more information than when I make the post? Why should Tina have to make that post, either, just to get the text in Teal?

The Devs are communicating with us, more than ever before. If you choose not to listen, I still don't know how to help you.

[L3mming2]

Tina Benoit, on 24 March 2015 - 09:50 AM, said:

Hey guys!

How would you feel about having a pinned thread in General Discussion that gets updated with a post when Russ posts a new tweet?


We'll see what we can do for an automated posting thread, but for the moment it's gonna have to be manually done!

Yes Please!! that would be perfect for me

[Tuefel Hunden]

Tina Benoit, on 24 March 2015 - 09:50 AM, said:

Hey guys!

How would you feel about having a pinned thread in General Discussion that gets updated with a post when Russ posts a new tweet?


We'll see what we can do for an automated posting thread, but for the moment it's gonna have to be manually done!

Love this idea.

[JaxRiot]

Veritae, on 24 March 2015 - 11:12 AM, said:

So much here. First, you don't need a Twitter account to read his posts. Just click the link I posted above, or the link already pinned in the Dev Tracker. No need to create an account or "take added steps to install things they may not be interested in." And it is all from Russ, in one simple spot. It is actually easier and faster than reading the forum, even using the Dev Tracker.

Second, Russ does post here. See the Command Chair and announcements threads. We get an in depth monthly road map, which is detailed even further once the patch notes hit. I don't understand why people are so offended about little preview details or answers to pressing questions. Russ regularly helps players with support ticket issues get things expedited. He and Paul give updates on the CW map. Occasionally a Joke Bomb is dropped. I fail to see the harm here, when for a couple of years we were all clamoring for increased communication.

This same argument applies to the town hall meetings. If people do not want to bother to listen to them, or read Zeece's transcripts, they could scream that Russ is communicating with players poorly because everything said in the Town Hall should have been officially posted in the Forum by Russ or another Dev. This is nuts.

That's just so inefficient. If someone has a good suggestion or asks a good question, he responds with an answer. That's a good thing, guys. Then the community reposts it, with a direct link to the source, with a convenient forum title like, "X confirmed by Russ via Twitter." This is easier than finding random responses in the Dev Tracker, and certainly more frequent than official forum posts.

Why is it better that Russ make the post that says simply: "CW Maps coming to testing grounds in April Patch." How does that get you any more information than when I make the post? Why should Tina have to make that post, either, just to get the text in Teal?

The Devs are communicating with us, more than ever before. If you choose not to listen, I still don't know how to help you.

Im not talking about simple announcements. Im talking about when Russ asks for community feedback or what the community thinks like he just did over twitter.

I may not Need a twitter account to Read his twitter, but I definately need one if I want to participate in the conversation that he started on twitter regarding the game.

Plus unless Im monitoring his twitter account, I probably wouldnt even know that he asked for community feedback unless someone else posted a link here. And even then, I cant respond or participate unless I create a twitter account.

Chances are a new thread would be started here on these forums, but is he monitoring these forums like he is his twitter account? Or is he only interested in responding to and reading his own twitter when he is asking for community feedback?

Dont get me wrong, Im sure Russ is a great guy and I wish him the very best in life, I truly do. But Im not interested in following his daily life on twitter just to get the scoop on the game,

Cheers

Jax

[9erRed]

Greetings all,

I would assume that 'Twitter' quick thoughts are used, due to there ability to be 'redirected' to your carried phone. Or e-mailed to those having it set up for that purpose.
- And instant access to those that should be seeing info from one Dev. to another.

The forums do not have a method to 'send a notice' to anyone if there is a new 'linked' or highlighted ' post or thread.
- We don't even have a method to only display 'new' threads or posts since our last visit.
(something that quite a few other sites do have, a simple 'New' button to only show what's changed or been started. Yes, it may require 'cookies' kept on users systems or the forum site, but it's so much easer to use than having to open 'EVERY' header and thread that indicates something changed.)

Thanks for the thoughts Tina, any outside programs or sites that are direct communications from the Dev.'s specifically about MWO, should 'absolutely' be also directed here.

9erRed

[Veritae]

JaxRiot, on 24 March 2015 - 12:45 PM, said:

Im not talking about simple announcements. Im talking about when Russ asks for community feedback or what the community thinks like he just did over twitter.

I may not Need a twitter account to Read his twitter, but I definately need one if I want to participate in the conversation that he started on twitter regarding the game.

Plus unless Im monitoring his twitter account, I probably wouldnt even know that he asked for community feedback unless someone else posted a link here. And even then, I cant respond or participate unless I create a twitter account.

I find this to be a very reasonable position, and I don't disagree at all. Last time he did a forum feedback request, IIRC, was for the grasshopper/black knight poll. And then people complained that he didn't wait long enough for voting and complained that they never check the forums and something should have been in the launcher.

Tina, if you're still perusing this thread, I have a suggestion. If Russ asks for feedback, maybe you could create a pinned poll in general discussions on the topic AND throw a link into the in game launcher directing players to the forum? CYA...

[RoboPatton]

We need a lobbying group to represent us on Twitter, for those of us who hate using it.

Maybe in a few decades it can get so big and powerful we can demand melee, mech size adjustments, and tanks/chopper/AI.

[Veritae]

RoboPatton, on 24 March 2015 - 01:18 PM, said:

We need a lobbying group to represent us on Twitter, for those of us who hate using it.

Maybe in a few decades it can get so big and powerful we can demand melee, mech size adjustments, and tanks/chopper/AI.

Lol, Bishop Steiner makes demands every day on Twitter. He and Russ are Frenemies.

[Summon3r]

good point op, it is extremely unprofessional to sit on your twitter and post/discuss game changing things, how on earth you can you ask people on twitter what they think of a +5 ton change to CW, or talk abotu side torso nerfs for clans for example. why would you not post on your own games forums to ask the community these things, if you are actually interested?

[MoonUnitBeta]

Tina Benoit, on 24 March 2015 - 09:50 AM, said:

Hey guys!

How would you feel about having a pinned thread in General Discussion that gets updated with a post when Russ posts a new tweet?

We'll see what we can do for an automated posting thread, but for the moment it's gonna have to be manually done!

Tina, thank you for this offer!
As far as I’m concerned, though, if it’s not automated, it would not be economical..
So until it can be automated, my vote is don’t bother.

If automation is year away, that's too much work to update the thread manually, constantly for that entire year.
If automation is a month or two away, that's a negligible amount of time considering how long it's been already, and not worth the time. (unless you're bored I guess!)

Another reason why I say don’t bother because it’s a reason to delay the automation. And, if left unmaintained, it would give people a reason to be upset/complain. We've all gone this far without having this luxury, so it's not hurting anyone if they wait a little while longer.


I’m not one who cares much for twitter and I welcome anything that highlights the official website as the central hub for information, but it just doesn’t make sense to do manually.

From a business point of view, you might as well just make a thread that has a link to everyone’s official twitter page and leave it at that, because I cannot see the advantages of dedicating a body to constantly maintain/update a thread with every tweet, when there’s already a page that does that (ahem, Twitter).

That's just my two cents.
I appreciate the eagerness to help us out here, but it has to make good sense. Even though people would love this idea, I don't feel comfortable knowing that it's easier for a person to open twitter and read the tweets themselves then it is for a person to edit the thread only to copy the exact same information into that.

Edited by MoonUnitBeta, 24 March 2015 - 01:57 PM.

[Summon3r]

Tina Benoit, on 24 March 2015 - 09:50 AM, said:

Hey guys!

How would you feel about having a pinned thread in General Discussion that gets updated with a post when Russ posts a new tweet?


We'll see what we can do for an automated posting thread, but for the moment it's gonna have to be manually done!

the "official" game forums is where anything game related should originate imho, that said this is a start i guess.

[Novakaine]

WORD OF RUSS

[Escef]

JaxRiot, on 23 March 2015 - 07:50 PM, said:

I was wondering the same thing. Im still relatively new and Im a bit surprised that they dont communicate here on thier forums.

I don't know what the standard is for video game companies, but over on WotC's forums you pretty much don't see devs or anything of the sort in the D&D and MtG sections. I know the guys at CGL used to be semi-active on their forums, but you are also looking at a smaller fanbase there.

[Cion]

Tina Benoit, on 24 March 2015 - 09:50 AM, said:

Hey guys!

How would you feel about having a pinned thread in General Discussion that gets updated with a post when Russ posts a new tweet?


We'll see what we can do for an automated posting thread, but for the moment it's gonna have to be manually done!

Yes please.

Tina, if that is ever done automated make sure to filter out non MWO tweets. Russ occasionally uses twitter for other stuff too.

[Mike Forst]

I post stuff here, on Twitter and on Reddit. I always try to keep important stuff here and will cross post it if I happen to post it somewhere else. I never really post anything important on Twitter but you can follow me there if you really feel like it.

[MoonUnitBeta]

Summon3r, on 24 March 2015 - 01:27 PM, said:

good point op, it is extremely unprofessional to sit on your twitter and post/discuss game changing things, how on earth you can you ask people on twitter what they think of a +5 ton change to CW, or talk abotu side torso nerfs for clans for example. why would you not post on your own games forums to ask the community these things, if you are actually interested?

I think one of the benfits of twitter is the character limitation. You can quickly get an idea of how people feel without having to read through 4 paragraphs that generally says the same thing.

That was always one of the issues with Ask The Devs, people would ask a question, but they felt the need to tack on 3 paragraphs to explain themselves or try to slip in a suggestion within their quesiton. They'd often ask leading questions, and would usually run off on their own tangent.

Twitter is also quick to give a response, and you can do it easily from your phone.
Forums require a different platform (the mobile theme isn't as friendly as twitter). I'd say it'd be nice if Russ spent half of his twitter time on the forums, but since it's so easy to tweet and respond, that would mean he'd only be on here maybe for half an hour..

Edited by MoonUnitBeta, 24 March 2015 - 02:31 PM.

[RoboPatton]

Tina Benoit, on 24 March 2015 - 09:50 AM, said:

Hey guys!

How would you feel about having a pinned thread in General Discussion that gets updated with a post when Russ posts a new tweet?


We'll see what we can do for an automated posting thread, but for the moment it's gonna have to be manually done!

[JaxRiot]

Mike Forst, on 24 March 2015 - 02:28 PM, said:

I post stuff here, on Twitter and on Reddit. I always try to keep important stuff here and will cross post it if I happen to post it somewhere else. I never really post anything important on Twitter but you can follow me there if you really feel like it.

Thats awsome and great *two thumbs up*

But when you folks ask for community feedback over on twitter (which I still find insanely odd), do you also monitor the feedback here on the forums or do you only monitor and reply to the twitter responses?

Its hard to tell because Russ just asked for feedback on twitter and hasnt replied or acknowledged any feedback on the subject here on the official forums.

I ask because this seems to be the second time to my knowledge, in the short time that I have been here, that twitter has been used to address the community concerning game changing changes. Yet when threads are started here on the official forums on those subjects, the powers that be are dead silent here. No kind of interaction at all.

It just makes me wonder

Cheers

Jax

[Mike Forst]

I personally never ask for feedback offsite.