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Launcher Won't Launch


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#1 Jamjor

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Posted 06 May 2015 - 07:31 PM

After taking a little break from MWO, I'm ready to come back. When I press the MWO launcher button, nothing happens. It seems to load for a couple seconds - nothing shows up on the screen, and then nothing happens. I cannot find the link to the repair tool. Any suggestions? Or should I just reinstall?

#2 Ultimax

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Posted 06 May 2015 - 07:34 PM

I was helped here: http://mwomercs.com/...ost__p__4376989

View PostAce Kirby, on 22 April 2015 - 12:21 PM, said:

Mine's hung up on a missing temp directory, check your registry at 'HKEY_CURRENT_USER\Software\Piranha Games\MechWarrior Online\Production' for value TEMPFOLDER and create the path it points to, game should start again.




I'm still getting the issue, but the work around provided by Ace is simple.

So I just created a folder permanently in my documents, with the instructions and folder location - so i just copy paste into that location whenever the issue arises (every couple of days).

#3 Project_Mercy

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Posted 06 May 2015 - 07:35 PM

In the Mechwarior Online\Bin32 directory is a "MWORepairTool.Exe", run that as administrator.

#4 Ultimax

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Posted 06 May 2015 - 07:46 PM

View PostProject_Mercy, on 06 May 2015 - 07:35 PM, said:

In the Mechwarior Online\Bin32 directory is a "MWORepairTool.Exe", run that as administrator.


I'll just note that this didn't work for me.

Meaning, it fixed the issue but then the issue re-appeared.


Rather than spend the time running the repair tool, the fix I posted about takes about 30s.

#5 Jamjor

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Posted 06 May 2015 - 09:33 PM

View PostProject_Mercy, on 06 May 2015 - 07:35 PM, said:

In the Mechwarior Online\Bin32 directory is a "MWORepairTool.Exe", run that as administrator.


Thank you. This worked for me.

#6 Isaiah Kell

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Posted 04 May 2021 - 06:49 AM

2021....

Can't sign into the game despite recent fresh install.

Workaround: used to be able to reboot my pc and the game would launch, but now it's like I can't play at all.

PGI--please fix the launcher to client crash issue. I'm hearing more and more players daily who are having this issue.

#7 Maugged

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Posted 04 May 2021 - 07:33 AM

You're still luckier than me. After installing the launcher downloaded from the official link it just crashes when i double click on the shortcut. I have to go through steam to download the game.

Edited by Maugged, 04 May 2021 - 07:34 AM.


#8 Nightbird

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Posted 04 May 2021 - 09:00 AM

New April 29th nvidia drivers borked it for me, fixed it by rolling back drivers.

#9 w0qj

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Posted 04 May 2021 - 09:35 AM

1. Try Steam to play MWO; painless patches, and no launcher problems!

2. Just updated to April 29th Nvidia GPU driver for our ThinkPad, and it was OK !


View PostNightbird, on 04 May 2021 - 09:00 AM, said:

New April 29th nvidia drivers borked it for me, fixed it by rolling back drivers.


#10 Nightbird

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Posted 04 May 2021 - 09:39 AM

View Postw0qj, on 04 May 2021 - 09:35 AM, said:

1. Try Steam to play MWO; painless patches, and no launcher problems!

2. Just updated to April 29th Nvidia GPU driver for our ThinkPad, and it was OK !


Unlikely your Thinkpad is running the same GPU as my PC.

#11 martian

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Posted 04 May 2021 - 09:58 AM

View PostIsaiah Kell, on 04 May 2021 - 06:49 AM, said:

2021....

Can't sign into the game despite recent fresh install.

Workaround: used to be able to reboot my pc and the game would launch, but now it's like I can't play at all.

PGI--please fix the launcher to client crash issue. I'm hearing more and more players daily who are having this issue.

View PostMaugged, on 04 May 2021 - 07:33 AM, said:

You're still luckier than me. After installing the launcher downloaded from the official link it just crashes when i double click on the shortcut. I have to go through steam to download the game.



Contact the MWO Technical Suppoort service.

Use this e-mail:
technical@mwomercs.com


#12 Escef

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Posted 04 May 2021 - 12:55 PM

For whatever PGI's failings may be, their artists, tech support, and customer service teams all get a lot of praise. (Even from people that hate PGI.)

#13 Alan Hicks

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Posted 05 May 2021 - 03:25 AM

Same here Posted Image

#14 Aidan Crenshaw

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Posted 05 May 2021 - 03:32 AM

Getting an error report?

Are you using a 10th gen or later Intel Processor? --> Fix for 10th gen and later Intel CPUs and MWO





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